Friend's iPhone is disabled and asks me to connect to iTunes, however, the home button and Power button are broke...
As the title says, it needs the passcode.
[https://pbs.twimg.com/media/BOrZpfZCIAAguGD.jpg] <--- iPhone
However, she doesn't know the passcode...
I have Googled for answers but they all say "use the home and wake button", but, they're broke.
There are no back ups on her computer.
Help please?
Since there are no backups, she'll need to restore the phone using Recovery Mode. But since the buttons don't work, that won't work. I suggest she purchase another iPhone, backup regularly and use a passcode she can remember.
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Hey aldrichangel!
Here is an article that has a few suggestions for you that will help you unlock your phone:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
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Connect your iPhone to iTunes on the computer you regularly sync with.
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I think your Home button has been damaged.
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