Friend's Ipod Nano isn't being detected.

He claimed that when he would first plug it in, itunes would pop up and detect it. Along with Itunes, a "Temp" folder would also show up. He said he might have done something wrong with the folder and from then on, the computer and Itunes won't detect his nano. He might have deleted something or changed something else up. He can't restore his ipod from Itunes now...is there a way to do it on the nano? What can he do?
Message was edited by: theeboredone

After doing everthing recommended online unsuccessfully I tried this. Bear in mind this is with a 64 bit Windows 8.1 OS. 
Here it is:
1.Control Panel
2.Programs
3. Uninstall or Change Programs
4. Uninstall iTunes
5. Uninstall Apple application support, mobile device support, software update (I even removed Bonjour and Quicktime).
6. Go to apple.com and download iTunes again from the beginning.
7. See if it works (hope it does)
You'll have to download Quicktime again, but no big deal. After I did this my laptop and iTunes finally recognize my nano and iPhone 3GS. In my control panel it appears that the other applications have also been restored (as you would expect). For those of you still stuck despite the recommendations online, I hope this helps you out.
Good luck!
CV

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