Friends and Family - (not mobile)

Hi
I've just been viewing my bill on-line...
Is there now no concept of the old Friends and Family where you nominated some landline numbers, a mobile number and an international number to get discounted calls?
I'm happy to be told this was discontinued (probably years ago), but if not where are they listed?

It was discontinued, several years ago.

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    Friends and family mobile is no longer available to new customers as this link shows https://community.bt.com/t5/Bills-Packages/Does-quot-Friends-amp-Family-Mobile-quot-still-exist/td-p...
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    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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  • Have a Friends and Family plan. I have unlimited data and want to keep it. Questions on what I can and can not do with account changes.

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  • Friends and Family Mobile

    I have this feature on my account but does anyone know how I add friends and family to my list please.  Thank yiou.

    hi it is automatic each mobile you call is added automatically
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Does anyone understand "Friends and family mobile"...

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    Solved!
    Go to Solution.

     I don't know if this will help, taken from this forum.
    https://community.bt.com/t5/Bills-Packages/Does-quot-Friends-amp-Family-Mobile-quot-still-exist/m-p/...

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  • Can not make changes to Friends and Family list

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  • How does friends and family mobile deal work ?

    Hi there, just recently come back to Bt and have unlimited evening and weekend with friends and family mobile deal call plan.
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    Thanks in advance.
    Shi

    Hi shi,
    Welcome to the forum.
    The Friends and Family Mobile discount applies to all mobiles, you don't need to add any numbers. See here for more info on prices.
    Thanks,
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    Stephanie
    BTCare Community Manager
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Friends and family mobile discount

    Hi,
    I'm looking at renewing my contract for the unlimited package along with line rental saver, I have up until now also had Friends and family mobile bolt on applied free each year to my account, however, I have recently been in contact with BT about renewing and they advised that calls to mobiles are a lot cheaper now than what they use to be and that the Friends and family mobile bolt on is no longer available to order could someone clarify this?
    Many thanks.

    It was on Watchdog last Thursday...
    Friends and Family mobile isnt worth paying for- unless you makes lots of calls to mobiles during the day.
    If you make calls to mobiles mainly in the evening then you wouldnt need the mobile add-on as it would work out cheaper on a standard calling plan.

  • No Christmas phone calls to 'friends and family'.....

    I was warned that BT would take forever to fix a fault, and their lack of response is bringing me to complete despair.
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    Dear Forum,
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  • Activating Friends and Family

    For some reason, when I log in as the account owner, and try to add numbers to the friends and family, they always end up as pending.  Also there's only 5 slots even though I have a family plan with 2 phones.  How do I activate it?

    It sounds as if you are not logged in as the Account Owner Role.  Only the Account Owner Role can add the  friends and family numbers.  When an Account Member request to add friends and family  numbers, the request is sent to the Account Owner, the account owner would see the request on a status bar on the main page once logged in.  The numbers requested by the Account Member remain pending until added by the Account Owner Role.   You can tell if you are the Account Owner Role, as the Account Owner Role will see can see the detailed bill for all the numbers on the account, see all the friends and family numbers, and have access to call details  for all the phones.  
    Friends and family numbers take 24 hours to take effect from the time they are added.
    Friends and family numbers can be added online by the Account Owner Role, or  over the phone though an automated system at 1-800-922-0204 or *611 from the mobile device > Option 2 > Option 5 to manage Friends & Family (follow prompts as instructed).

  • BT Friends and Family details obtained by a 3rd pa...

    In this article in the Guardian today, I read:
    One former reporter claimed that Mulcaire was used on almost every story, if not for hacking into voicemail then for accessing confidential databases: "The paper was paying Glenn Mulcaire £2,000 a week, and they wanted their money's worth. For just about every story, they rang Glenn. It wasn't just tapping. It was routine. "Even if it was just a car crash or a house fire on a Saturday, they'd call Glenn, and he'd come back with ex-directory phone numbers, the BT list of friends and family and their addresses, lists of numbers called from their mobile phones.
    How long has BT known about this? How seriously are they taking it? If it's true, then it's yet another piece of evidence that questions the credibility of claims by any organisation that "your PII is guaranteed safe with us".
    Value Added Guest (Inspiring Not Aspiring)
    Rate a post if you like it! - just click the star under the user's name on the left. (N.B. ratings facility no longer available in Forum Help and Suggestions; nor is it available in the Lounge)

    Pasha_Selim wrote:
    Thank you DS. I am concerned about this alleged leaking of PII, and am considering my options. I'd like to get a few facts first, one of which is whether or not the whole BT Friends and Family list and addresses was compromised. The ball is in BT's court over that one, and I think they should have given a straight answer by now.
    I intend to ask the Guardian if they stand by the veracity of that report, and the identity of the former NoW employee who made that claim, although they are bound to protect that source I suppose.
    That's a good FoI suggestion. Thanks for the link.
    No problem at all and I'm glad to of helped you
    I too am slightly concerned for 2 reasons. One was that BT set up F 'n' F on my account without my knowledge (IIRC it's a chargeable service so I had this removed earlier this year). I don't know how long this was set up on my account and I can't remember if I allocated any phone numbers. The other thing is that my in laws still (AFAIK) have F 'n' F set up on their BT phone account and therefore depending on what info was obtained, then my EX-DIRECTORY details may be out there.
    As you are the OP of this thread and you still have not received a straight answer, maybe an email to the BT CEO (sorry forum rules prevent me from posting his email address) could be beneficial.
    -+-No longer a forum member-+-

  • Friends and Family

    Happy new years guys...
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    From digging around I don't see an option built-in to the iPod itself. Maybe with a 6G version Apple would consider adding multiple profiles to an iPod, but alas an iPod is considered a personal item that it would take a good arm twist for Apple to consider a move like that. Sounds like a handy feature especially on a video iPods which can hold a ton of music.

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