Frist day with Mac and i'm lost help me Mr. Ralph Johns

Hi ...
i have problem with the iChat ..!!
every time i log in, it's disconnected after few minute
and i got this message
"iChat lost the connection to the Mac.com account"
the server connection was unexpectedly lost.
thank you for helping me

Hi,
Your Specs only tell us which Mac you have.
Can you tell us which OS version and which iChat version you have ?
Go to the Apple icon and About this Mac for the OS version.
Go to the iChat Menu and About iChat for the iChat Version.
In System Preferences > Security (Presuming either OS 10.5.x or 10.6.x), is the Firewall On ? (Set to Allow Essentials or Allow Specific Apps in Leopard (10.5.x))
In Snow Leopard (10.6.x) in the Advance Button is Allow Signed apps active
If Allow Specific App s or allow Signed apps is used is iChat in the list ?
In Either OS version is Stealth active ? This should not stop you logging in but mat cause other problems.
Is this Apple ID used with MobileMe and Back to my Mac ?
If so can you turn that Off for a moment in System Preferences > MobileMe
AS a Mac/Apple ID is the password longer than 16 characters ?
Apple allow longer passwords than this but the AIM server that iChat logs in to does not.
8:34 PM Tuesday; April 20, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

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