From 30 day trial to a Creative Cloud membership

How do i get past the enter serial number for photoshop when i purchased a Creative Cloud membership?

Creative Cloud Reverts to Trial Mode
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

Similar Messages

  • In my catalog, updating account info from expired trial to current Creative Cloud membership

    When I started a trial membership, I opened a catalog on my external hard drive.  Last night I was able to upload new photos to this catalog, but when I went to move to the Develop module, I got an error message that says "Develop Module is disabled. Please renew your membership to reactivate the Develop module." I started a Creative Cloud membership a couple of weeks ago-- and just got an email that payment for this month was received.. So what should I do?
    Thanks

    See if this works:
    https://helpx.adobe.com/lightroom/kb/unable-launch-lightroom-55.html
    I had the problem about not being able to launch LR after updating to LR 5.5 on one computer and LR 5.6 on another computer and had to clear out my SLCache folder to get it to work, again.

  • How can i change from my single app to creative cloud membership? the 'switch plan' doesn't appear in my account?

    how can i change from my single app to creative cloud membership? the 'switch plan' doesn't appear in my account?

    Locking this discussion.  Please see my response at how can i get some help to cancel my single app month to month and/or upgrade to full creative cloud membership? please don't tell me to follow the guidelines because i've tried several times but the options to 'switch plan' or cancel plan' are not availa.
    John T Smith please feel free to also reference this discussion.  I believe it partly explains the frustration individuals face when attempting to cancel their membership.

  • Free trial for Adobe Creative Cloud?

    Hi there,
    I saw a free 30 day trial for the creative cloud, but it appeared not selectable. I'm wondering if I can still get the free trial anywhere.
    PS: If it's no longer available, you should remove it from the lineup. Here's the link:
    https://creative.adobe.com/plans
    Thanks,
    kh108

    Are you by chance already signed in with an existing Adobe ID? If so the Free Plan will be grayed out.
    If you are not signed in the please try clearing the cache and cookies on your browser, or even try a different browser.

  • Does Adobe automatically charge you after your free Creative Cloud membership expires after 30 days?

    Does Adobe automatically charge you after your free Creative Cloud membership expires after 30 days? Does Adobe warn you about this?

    Did you provide a credit card number as part of signing up for the free trial?

  • Full Creative Cloud membership apps start as trials?

    I have a new, fully-paid Creative Cloud membership, converted from a prior Creative Cloud month-to-month single app membership.
    And I've built a new box, exclusively for Creative Cloud apps and primarily video processing using Premier Pro CC.
    Using Adobe Application Manager ( Adobe - Adobe Application Manager : For Windows : Adobe Application Manager -- which installs as Creative Cloud ) I've consolidated my CS single-use apps on two other computers and have installed Premier Pro CC on the new, Creative Cloud-only box.
    So, after Premier Pro CC is installed, the Creative Cloud front end offers "Begin Trial" as the only way to start Premier Pro.
    What gives? If I have a fully-paid CC membership, why am I being offered a "Trial" and am I going to be asked to "Buy" Premiere Pro CC when the trial's over?
    Very confusing...

    Does your Cloud subscription show on your account page?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  • After trial version expired and purchasing creative cloud membership programs still will not open

    I keep getting "trial version expired" even though I have purchased the cloud membership around 3 weeks ago.  I did the chat with someone who had me remove my cache, which did work for me to run Photoshop, but not for Dreamweaver.  I installed a patch for the download manager that did not work as well.  I have installed and uninstalled multiple times with no luck, and now have a project due Thursday!!  Please help!!

    I don't think these issues pertain to mine.  There is something getting mixed up between my trail version (expired) and my new Creative Cloud subscription.  Its like it can't see it for some reason.  I was able to get Photoshop to work but Dreamweaver is being stubborn!! Please help my project is now due tomorrow... !! Thanks!
    From: [email protected]
    To: [email protected]
    Subject: After trial version expired and purchasing creative cloud membership programs still will not open
        Re: After trial version expired and purchasing creative cloud membership programs still will not open
        created by Mylenium in Downloading, Installing, Setting Up - View the full discussion
    Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual Mylenium
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  • I have renew my Creative cloud membership. I still can login into my account yet I get a message "We are having trouble identifying your membership" 00 days remaining. This message may refer to my old membership?!

    I have renew my Creative cloud membership on 20 July 2014. I still can log in into my account yet I get a message "We are having trouble identifying your membership" 00 days remaining. This message may refer to my old membership?!  How can I reconstruct the automatic login and have the right days remaining number?

    bridge_system_error,Please try the following steps.
    Delete the opm.db file from the following location based on your operating system.
    <user account> is your user-specific folder Mac OS:
    Mac HD/Users/<user account>/Library/Application Support/Adobe/OOBE
    Note: The <user account>/Library/ folder is hidden after OS 10.7, follow the instructions here to access it: Access hidden user library files | Mac OS 10.7 Lion
    Windows:
    C:\Users\<user account>\AppData\Local\Adobe\OOBE folder
    Note: The AppData folder is hidden by default. Follow these instructions to unhide it if needed: Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7
    (if you get error while renaming it, use the Task Manager for Windows and Activity Monitor for Mac to end all Adobe Processes.)
    Launch the Creative Cloud app again for the Start Menu (Windows) or Applications Folder (Mac OS).
    Launch the Adobe Photoshop CC and click 'Not my Adobe ID' in the Sign in window and sign in using the Adobe ID and password that was used to purchase the subscription.

  • I want discontinue my yearly Creative cloud membership... that expiries in 1mo+1day from today

    I want discontinue my yearly Creative cloud membership... that expiries in 1mo+1day from today, at just 2 days prior expiry, what to do?

    Hi lsepolis123
    After the October charge is processed I can cancel the membership which means it won't renew after November 27th but you'll still have full access until then.
    Let me know if you want me to do that.
    Thanks
    Bev

  • Trial Creative Cloud Membership

    I'm trying Creative Cloud.
    I downloaded the softwares from AAM.
    All the applications correctly show me the countdown under the title "Trial Creative Cloud Membership", except Photoshop. It shows me the Trial Photoshop Extended countdown.
    Before upgrading I want to be sure to solve this problem, so that also PS will be under the subscription.
    Any idea?
    I've just tried to unistall and reinstall PS after the cscleaner tool but without success.
    Many thanks for your help.

    Hi Simpli73,
    Did you ever try a trial of Photoshop by itself prior to the trial of Creative Cloud?
    This is odd but it shouldn't if you decided to join Creative Cloud. You can convert CS6 trials to be included as part of the membership by signing in with your Adobe ID.
    http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html
    -Dave

  • I'm in the trial period for Creative Cloud - I have about 19 days to go on Photoshop CC on my iMac.  Can I use the same CC trial on a second machine?  Specifically on a Windows 7 machine?

    I'm in the trial period for Creative Cloud - I have about 19 days to go on Photoshop CC on my iMac.  Can I use the same CC trial on a second machine?  Specifically on a Windows 7 machine?

    Nothing personal to you or Rajshee, but this is exactly why I absolutely despise these "community forums" (not just Adobe but any company).  I called the Tech Support phone line today after digging and digging for a phone number, and they told me the exact opposite, and they did it a lot faster than it was possible to get a forum response.  (That's really not personal, because you can't control that, but it's a fact.)
    Their answer: As long as I'm signed in with the same ID, I can try, say, Photoshop CC on my iMac at home and also try Acrobat Pro CC on my Windows 7 machine at work.  Same account, same login, one trial.
    This makes complete sense to me as I'm financially on the hook (potentially) for the same package.  If I give away my login to someone else, which I wouldn't do, I'm still on the hook.  This is why the cloud approach to software is such genius and I applaud it.
    BTW, 99% of the "community forum" wrong answers come on Microsoft sites, so don't feel bad. 

  • I am trying to INSTALL the free trials of AI and PS when I click on the link to install it goes to another page says installing but nothing is happening. I have the FREE TRIAL Creative Cloud Membership.

    I am trying to INSTALL the free trials of AI and PS when I click on the link to install it goes to another page says installing but nothing is happening. I have the FREE TRIAL Creative Cloud Membership.
    I am getting very frustrated with this. When I try to install the Creative Cloud thing it asks me to pay even though it says try for free.

    Hi Mirrormonolith,
    Please try the following steps assuming its a MAC:
    1) Open Activity monitor and Force quit Adobe CEF Helper, Creative cloud, Adobe IPC Broker & Crash Deamon if available.
    2) Try to open, if doesn't work then go to Applications>> Adobe Creative cloud>> Right click>> Get Info>> Click on the Add sign>> Select the user you are logged in>> Give Read and write access.
    3) If that doesn't work then enable the root user and launch to update there, check this link on how to enable/sign in to root user Enabling and using the "root" user in Mac OS X
    Please let me know of that worked.
    -Ankit

  • I am looking to swtich from an individual creative cloud membership to a team membership, but I only have one employee.  Is it worth it to make the switch to team if we are both only using Photoshop?

    I am looking to swtich from an individual creative cloud membership to a team membership, but I only have one employee.  Is it worth it to make the switch to team if we are both only using Photoshop?

    Hi ,
    Team subscription can be done for only one software ( for example team for Photoshop ).
    The advantage of team is that you have one charge and one invoice for all users.Also when a member of your team leave the company ,you can delete his invitation and assign it to another employee ,you can also add seats if you have additional employee without contacting adobe or changing your plan,you have more storage volume ( 100Gb ).
    Here are the most important advantages but it's your decision .
    regards, 

  • Changing from single membership to full Creative Cloud membership failed

    I have tried to change my single membership to full Creative Cloud membership but it failed. In URL https://creative.adobe.com/account/plans is place where you can update your membership when you give password below next sentence
    (To upgrade your membership, we need your account password.)
    After giving my password, it gives message: Oops! We have detected an error and were unable to update your plan. Please try again later.
    Ihave tried it many times during last 24 hours and with different browsers like Firefox, Chrome and IE-10 wihout success.
    Can you please help me to change my single membership to full Creative Cloud membership!
    Yours sincerely,

    I have to get AE for my animation work because the trial has experied. I have 5 months left my single membership. If I buy now full access instead upgrading, i loose about 125 euros! Does Adobe refund my those 5 months payments?

  • Why doesn't Edge Animate show up in my 30 day free Creative Cloud membership apps download page?

    Why doesn't Edge Animate show up in my 30 day free Creative Cloud membership apps download page? I subscribed to the 30 day free Creative Cloud membership just yesterday.
    Please help.

    Could it be that you are running Windows XP?  I believe there is some automatic detection of the operating system you are running, and if it is not supported by the application, it does not show up on the download page.

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