From: Apple-ID [mailto:Apple.International@Apple.id] Sent: Wednesday, December 11, 2013 7:36 PM To: Deborah McKay Subject: Final step To verify your Apple Dear Apple Customer, Your Apple ID has been used to open a session iCloud from an unauthori
From: Apple-ID [mailto:[email protected]]
Sent: Wednesday, December 11, 2013 7:36 PM
To: Deborah McKay
Subject: Final step To verify your Apple
Dear Apple Customer,
Your Apple ID has been used to open a session iCloud from an unauthorized device..
It's easy: Click the link Your iTunes account is now locked, please enter your account to verify your information. .
Update Now >
After you finished your account is confirmed, let us know immediately. Report, it is important because it helps us prevent fraudsters from stealing your information. Sincerely, apple.
copyright 2013 Apple Inc. Please do not reply to this email because we are not monitoring this inbox. To get in touch with us, log in to your account and click "Contact Us" at the bottom of any page. Copyright © 2013 apple. All rights reserved. apple (Europe) S.à r.l. et Cie, S.C.A. Société en Commandite par Actions Registered office: 22-24 Boulev ard Royal, L-2449 Luxemburg RCS Luxemburg B 118 349 apple Email ID PP315.
I just got this message and sent it to [email protected] per instructions on another post. the link leads to a page asking for Apple id and credit card information.
I got a similar email. It's obviously Spam. The double period afetr the first sentence and the otherwise poor grammar are dead giveaways even before I checked out the link embedded. -- I didn't click on it, just hovered over it to get the url. And the return address was [email protected] Very bogus.
Similar Messages
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My icloud account is not verifying it says check my mail witch I have done and I get a message say your iPhone for has been used to set up and Icloud account but still can not use the icloud can anybody help me.
Be sure you are checking the email account that you used to set up the Apple ID you used to create the iCloud account. Also, be sure to check your spam/junk folder as well as your inbox. The email you should receive looks like the image below. When you get it, click the Verify Now link.
If it still isn't there, try going to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right look for a link to resend the verification email. -
my husband got an ipad. he has been using my daughters apple id to log in to his ipad. she has an ipod touch. how do i make him his own apple id?
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Use the new ID on her iPod but only for:
Settings>Messages>Send and Receive
Settings>FaceTime
and Settings>iCloud if you want her to have separate Contacts Calendar and some other things.
Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases.
If y do not want to use the common ID then:
Note
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
This apple id has been used with i tunes store
Dear Apple Support team,
I have problem with activated . i forget my icloud Id but i still know my Apple Id and when i used it for itunes i see this massage " this apple id has been used with i tunes store " but when i try to login to apple web site it accepted my id and pass , i faced this problem when my doughter try to open lock code several times, i hope you can help me up with this issueWe are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Is this the first time that you are trying to download something from the iTunes stores ? Unless an account is created by following the steps on this page : http://support.apple.com/kb/HT2534
then you are likely to get an 'account not used' message and need to enter credit card details on the account before it can be used to download any item from the store. Have you logged into the account and entered card details ?
You could see if this post by mountaingoatgirl lets you review your account without needing to enter credit card details : https://discussions.apple.com/message/24303054
Not sure what you mean by 'open lock code several times' - what code are you referring to ? -
My family has been using my Apple ID for apps and itunes. They now would like their own Apple ID's.
Do they lose previously purchased music, apps and contacts?To begin with, I would like to try to explain Apple's confusing nomenclature in regard to iCloud.
Apple have called the whole cloud thing iCloud, there are a number of features under the iCloud umbrella, some of which require their own login. iTunes is one of these, another is what Apple have unfortunately also called iCloud too.
You can use the same Apple ID (account) to login to both iCloud and iTunes, but you don't need to and often users will login to each service using a different ID.
The part that you need to remember is that the services available when you log into iCloud are completely different and unrelated to those when you log in to iTunes. Your iCloud login enables mail, contacts, calendars, find my phone, Back to My Mac, Documents & Data sharing and photostream, it does not affect any of your iTunes services. -
My iphone 3g has been used by multiple users before me...now it does not accept my apple id...it says no. of users on dis iphone exhausted...What do i do????
Your iCoud account remains in iCloud even if your device is restored. (In fact, you can't delete an iCloud account from iCloud, you can only choose to stop using it.) If the device is restored, or it may no longer be signed into your iCloud account but your account will still exist in iCloud.
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Someone I entrusted my computer to for repairs decided to keep it. all my personal information was on the computer. the peron has been using my credit card information o make ourchases from the apple store. If I do not have a credit card on the account on my iphone, I am unable to updatw it or my ipad. After persuading the apple store people to delete the last credit card info, I had to put aother credit card on the iphone to be able to update the software and thevapps. now that card is being used by the person o download war games on the new card. I cannot find any of his downloaded games on any of my devices. I am close to giving up my iphone and ipad. the last time i called the apple store, theynwould not give me the IP address of the omputer the games were downloaded to. they only gave me the name of my ipad. anyone could name thir ipad according to the name on mynipad. I have found the Apple store less than friendly about security matters like this. What can I do to maintain my acount and not continue to be ripped off by the thieving interloper? if i change my user name nd password, i will forever lose legitimate purchases. Please advise me.
KillerappleuserWe are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Is the credit card registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
Each time that you add or change your card details then a temporary store holding charge may be applied to check that the card details are correct and valid (though that is usually $1 or the approximate local equivalent) : http://support.apple.com/kb/HT3702
Did your daughter owe any amounts to iTunes ? Does anything show on your purchase history : http://support.apple.com/kb/HT2727 ? If they are proper charges which you don't think that you should have then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have been sent an email to say that my apple id has been used to download ibooks. I have now changed my password as I have not downloaded ibooks. I would like to know if I am going to be charged ?
Was it a genuine email from Apple or a phishing attempt to try and get your account and payment details ? Whether you will be charged will depend if anything was downloaded on your account, and whether or not it was a free item - we are fellow users here on these forums, we won't know if anything has been bought on your account.
The iBooks app is free app, but if you haven't already done so then check to see if anything shows on your account's purchase history : See your purchase history in the iTunes Store.
If a purchase shows there and you didn't make it, and nobody else has access to your account or devices and made it, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
have received an email from apple to say my ID has been used to download an emoticon package for £15.99 - it was not me. is there a way to find out which device it is? and to get my money back? ta
It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
[email protected]
The link below has information to help identify fraudulent emails.
http://support.apple.com/kb/HT4933 -
Have received email saying my Apple ID has been used to purchase a Camera, the purchase was from Poland. It is asking me to verify me details and change password etc.
This email went into my Junk Mail.
Question is...do I just ignore it or what?Scam, as in phishing email.
http://www.macintouch.com/readerreports/security/index.html -
Someone has been using my email address as their Apple ID
Hello,
Someone has been using MY email address as their Apple ID. When I started setting up my own Apple ID with my own email address, I eventually had to reset the associated password, thinking I had made this Apple ID earlier. Then when I logged into the account, it turned out to be someone else's account. Help, how do I fix this so I have my Apple ID associated with my email address and the other person knows to change their Apple ID email address?
Thanks!I had this happen a few years ago. Someone created an iTunes account using one of my Gmail email addresses. I got the email to verify the account. I verified it, and then hit the forgot my password link. Reset the password and logged in. There I could see the ladies name, address and credit card. I changed it all to my name and removed the payment info and never entered my card number so they account could not be used.
Never had a problem again. -
I had submitted my app to apple for approval. My app got rejected as
PayPal has been used as payment method. in-app purchase method was
suggested by apple. My app charges yearly subscription from users. In-App
purchase does not support this type of payment process ( or, I could not
get to it).
Please allow me to use paypal or guide me on how can I charge yearly
subscription from users using in-app purchase payment method.You're not talking to anybody from Apple here.
We're all just users like you.
But I can tell you without reservation that PayPal cannot be used in an iOS app. -
When I try to sign in the iCloud it says " the maximum number of free accounts has been used" or something to that affect. Any suggestions ?
Sure. You can do it on a Mac at the following website: https://appleid.apple.com/account
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My Mac has been stolen, but I have my iCloud account setup. The "find my mac" app has found the apartment block it's in, but I need an IP address for the police to go and claim it. Is there a way to see the IP address of my Mac through iCloud? I've tried to get the IP address through Gmail and Dropbox but no success. Is there any software that updates automatically that I could find the IP address through?
Shouldn't the IP address be on the box you bought the machine in? If you have the box, take it to the police as evidence that it's your machine. If I were you, I would set the firmware password when you get it back, but make sure you have the password written down in a safe place. If you forget it, there's only two ways to reset it. Either pay $400+ for the tool that can do it, or pay almost nothing for Apple to do it, I think it depends on where you live. The firmware password is this encrypted password and it can't be hacked either. The password prevents anyone from booting the machine into recovery mode, thus preventing them from restoring the computer to factory settings or performing any other functions. It's not stored in the hard drive so replacing that will be of no use either.
I hope you get your Mac back and I hope this was helpful! -
Someone has been using my account to download apps how do i claim the money back?
someone has been using my account to download apps how do i claim the money back?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
If that is true, then you need to promptly secure your account by resetting the Apple ID's password;
Manage your Apple ID -
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Apple considers all sales as final, but has been known to offer a one time refund.
iTunes Support -
http://www.apple.com/support/itunes/
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