From apple store they mention free but when i instal they deduct money from my account, can i ask why?
from apple store they mention free but when i instal they deduct money from my account, can i ask why?
All those apps are free. Read my first reply, because it is nothing to be worried about.
If you do not get the money refunded, contact with iTunes Store support > http://www.apple.com/support/itunes/contact
Similar Messages
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Applications are mentioned free, but when we start downloading one dollar is charged in my credit card, but only for the first time when i switch on and use it for the first time one dollar is charged. and from next application it is free. why?
Kindly inform any email id or toll free number to contact apple for your below answer, Mr.King_Penguin
About receiving my credit card being debited for Free App Store Application downloads,
It should be within a few days, but it might vary a bit by bank/provider :
I am in India, if the bank don't refunds , what to do?
Rajagopal.pngr :- It is only a holding charge, it is not a permanent charge. If it isn't refunded within a few days or so (and it quite possibly won't be over a weekend) then you can query the charge with Apple. -
I just recently got an iPod touch 5 and it won't let me download apps. It says they are free but when I install it , it keeps popping up saying before purchasing I must tap continue to verify my purchase something like that. Idk what to do. !!!!!
Yes. You can set the payment method to "None" once you log into iTunes on your PC/Mac. I have it set up this way.
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I buy in apple store OS X Lion, but I cant instal, there is message-"The item you've requested is not currently available in the U.S. store"-WHAT SHALL I DO ?.
Similar experience here but finally succeeded! Here's the summary
Decided to (finally) update MacBook from SL 10.6.8 to Lion (it can't run ML or Mavericks) so this week purchased from UK Apple store. Received redemption code from Apple via email after couple of days and successfully redeemed this in Apps Store.
Under Purchases in Apps Store clicked on "download" and nothing happened! Clicking on the app name "OS X Lion" gave the message "The item you've requested is not currently available in the UK Store". Contacted support but got no useful help there.....
Following day went back to Apps Store and tried again clicking Download - still nothing (apparently - see below) so started thinking upgrade unlikely and £14 wasted.
A little later noticed new icon in Dock and investigating it said downloading Lion - checked Activity Monitor and indeed my internet connection was being hammered. At a little over 4Gb got an error message saying download could not complete (needless to say not happy) and download icon disappeared!!
So with nothing to lose reclicked Download in Apps Store and again no obvious activity and this time no new download icon in Dock - decided to check Activity Monitor again (just in case) and again high level of download activity! Maybe, just maybe, I thought and after about 90 minutes the Lion install screen appeared!
Have now backed up the Installer and successfully installed 10.7.4
I can't offer any explanation why it finally worked - Apps Store still shows "Download" not "Installed" as I would expect and the item is "..still not available.."! -
I am trying to restore my old Macbook Pro data using Time Machine to a new Macbook Air from an external hard drive, but when I restore I get two diferrent loggin accounts and I only wnat one loggin account to access all my data/files?
This web site might answer all of your Time machine questions:
http://pondini.org/OSX/Home.html
Ciao. -
Hi downloaded grand theft auto from apple store but when I open it, it starts the programme then switches off. Can anyone help
Restart the iPad, if it still continues, trash it and redownload again....
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HT204053 Why can't I update and get free apps when I don't have money on my account?
I have an iCloud account. Why can't I update and add free app if my account has no money?
You would have to ask iTunes store support: http://www.apple.com/emea/support/itunes/contact.html.
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I have firefox 4.0 beta 11. I want to install latest version of firefox 4.0. But when i install 4.0 nothing changes. How can i solve this problem? I tried to install 3.6 then install 4.0, but the same thing happened again.
According to your user agent string you are using Firefox 4 and not beta 11
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I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on none option but the problem is there isn't any none option so plzzzz some help me?
If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534 -
I bought my phone from apple store they said its sim free but now i insert the sim signal is coming but its showing on screen activation required can anyone help plz
If your iPhone is new and you purchased from an Apple (Corporate ) Retail Store then you have to activate after inserting a new carrier sim for first time
See here
http://www.apple.com/support/iphone/essentials/ -
I have pages 4.1 on my iMac and they tell me I have to download Pages for my iPhone to store in iCloud, etc; but when I go to the Apple Store to download via my iPhone it only gives me a Pages 1.6 or something like the version. ?
Thank you. So it is ok to download the different number. Also, someone just emailed me saying that iCloud is really not a storage. Does one have to get SugarSync, etc. then?
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According your advice reset my home screen layout but not yet show apple store application and another question when I any thing brows from apple site by safari then show "this address is invalided" please advice me......
I am using windows Vista and having this problem also (not exactly, but iTunes gives pop-up that "files are in use"). Acting a suggestion from another answer in this thread, I clicked on Computer and selected eject...windows did warn me that the device was in use, but also gave me a CONTINUE button, which I clicked and it was ejected...had to go back to iTunes and eject the iPod there also, but it did eject
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I don't have iPhoto on my ipad or iPhone. Apple says these are free but it is $4.99 in the App Store?
They are free if you have activated a new iOS 7 compatible device since 1st September 2013. When did you buy and activate your iPad and/or iPhone ? If on or after that date then try logging out of your account on that device by tapping on your id at the bottom of the Featured tab in the App Store app and then log back in and see if it then shows as free on it
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hi , i bought this phone from Dallas , TX on 22 jun 2012 , right now I am in india .
My phone Accidentally fall in water tub. And now is not working .
For iphone replacement ,I went to local apple store in Pune (India). but these guys are not helping me . And they are not ready to replace my phone .
I also tried contacting local apple employee named " RATI KALE " , but didn’t got any positive response.
I provided them apple invoice, passport, visa details, my air ticket details. but still they are not ready to help me . My phone details are as below :
Serial No:C8*******T9Y , IMEI : 01*************995
Please help me in replacing my phone.
<Personal Information Edited by Host>Your warranty is only good in the US where you bought the phone. You will need to contact Apple Support in the US to arrange to return your phone to the US for repair. You should also inquire as to whether they will be able to return the phone to you in India.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support. -
My Ipad 2 have frozen with itunes icon alot , I bring to apple store fix it alot , but bring home use only a week , ipad have same broblem again , I very tired and mad because I pay alot money for apple but they give me bad ipad , future I thing about samsung tablet . Now my ipad still have a problem I am very upset this ****.
For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa
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