From Error 1418 to Error 69 HELP randomly freezing ipod

I had been getting error 1418, but restored my ipod on a friends computer which displayed the bug fix and then when I tried to sync with my computer got the error 69 dispaly. I usually restore my ipod 3 times before all 4300 songs are fully downloaded without error BUT as soon as I go about my day, random songs (at least 1 per playlist) freeze up completely so I am forced to reset my ipod various times in the day. The songs change everytime I sync my ipod- so I know its not any specific songs. Any possible solutions?

Have you tried rebuilding your iTunes library, restoring your iPod and then resyncing?

Similar Messages

  • 20gb iPod, error 1418, "disk cannot be read from or written to", and others

    I am having a series of serious issues with my 4th gen 20gb. I have tried restoring it several times, syncing if and when it restores, then restoring it again when it tells me "disk cannot be read from or written to". Sometimes when I try restoring it i get the "unknown error 1418" message, so I disconnect the iPod and try again; sometimes it restores, sometimes it doesn't. I have also tried plain resetting it (select+menu) and that either gives me the dead smiley ipod or a folder with an exclamation point.
    What can I do to salvage my beloved iPod?
    Thanks for any and all help.

    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
    http://www.ipodresq.com/index.php
    http://www.ifixit.com/
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    Cant put it into disk mode
    http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
    I think my iPod just died its final death
    http://discussions.apple.com/thread.jspa?messageID=3813051
    Apple logo & monochrome battery stay
    http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
    My iPod ism’t resetting and isn’t being read by my computer
    http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • Error 1418 on a Mac

    I have seen a lot of error 1418 reports from iPod users using Windows, but I have had this problem with my mac. In short, My ipod became "corrupt" shortly after installing iTunes 7. When I connected to my computer, I was prompted to restore by iTunes. The restore seemed to go ok, but it stalled during the reinstallation of my music. Subsequent startup came back with a second corrupt message and future attempts to restore the iPod results in an error 1418 unable to restore.
    My iPod now has the flashing folder with the exclamation point when not plugged in to the computer. I have tried older iPod updaters but they also fail because the iPod is not mounted to the desktop. I strongly suspect this is a software problem, and am hoping for any suggestions. I have tried to "see" the drive with disk utility but it is not visible.
    iBook G4 1.33GHz   Mac OS X (10.3.9)   20GB iPod w/ dock connector

    I was actually seeing or rather hearing problems with my iPod for a day or so, some songs didn't play no sound, if I manually advanced it would play a song not necessarily the next one. Than it would even skip from one song in the middle to the beginning of the next, it locked up later and had to be reset. I decided to dock it and see if I could do anything with it and I got the message about having corrupt file or files (I'm sorry I don't recall if it referred to the firmware for sure). iTunes 7 then walked me through the restore, which seemed to work fine. I verified the name of my iPod and it started restoring my music. However, iTunes and the iPod seemed to hang in the middle of this process after waiting some time with no improvement I force quit iTunes and tried to restart the process. After this however every restore results in unknown error 1418.
    KC

  • TS3694 My phone keeps freezing, the apple sign appears on the screen and then it freezes again and repeats itself.. has anyone had this before? it's also not letting me restore it from iTunes, it keeps coming up with error (9) or error (14).. help?

    My phone keeps freezing, the apple sign appears on the screen and then it freezes again and repeats itself.. has anyone had this before? if so, what is it? & it's also not letting me restore it from iTunes, it keeps coming up with error (9) or error (14).. help?

    Hi there Holly N,
    You may find the troubleshooting steps in the article below helpful.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Configure your security software
    Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, or 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    -Griff W. 

  • Random Freeze with { UNC } error - hard disk problems?

    Hi,
      My laptop randomly freezes for a couple of seconds frequently. I am running 2.6.30-ARCH in a dell inspiron. I did a check on the /var/log/errors.log and found the follwing block of errors occuring over and over again as soon as the freeze up happens.
    Sep 26 17:16:04 revelation kernel: end_request: I/O error, dev sda, sector 33016839
    Sep 26 22:49:54 revelation kernel: ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
    Sep 26 22:49:54 revelation kernel: ata1.00: BMDMA stat 0x25
    Sep 26 22:49:54 revelation kernel: ata1.00: cmd c8/00:08:01:cc:f7/00:00:00:00:00/e1 tag 0 dma 4096 in
    Sep 26 22:49:54 revelation kernel: res 51/40:02:07:cc:f7/00:00:00:00:00/e1 Emask 0x9 (media error)
    Sep 26 22:49:54 revelation kernel: ata1.00: status: { DRDY ERR }
    Sep 26 22:49:54 revelation kernel: ata1.00: error: { UNC }
    i did some googling and found out this may be due to damaged areas in the hard disk or the hard disk is about to fail. (is it true?)
    I followed some other thread, used system rescue cd and did a fsck -f on the root partition. I still keep getting these randon freezes. is there anything i can do to fix these?
    your help is appreciated.
    Last edited by greylogic (2009-09-27 03:00:43)

    I used the 80 wire cable that came with the board and ran the WD's jumperless (cable select) with the drive at one end and the blue connector on the MB.  I also tried a 40 wire cable with the drive set to master.  Both of these scenarios worked fine on my other computer, which I switched back and forth several times to prove to myself that the drives were fine and the cables were ok.
    I did run spinrite from dos and was always able to work with the drives as long as I selected LBA access and disabled [Integrated Peripherals]->[VIA OnChip IDE Device]->[IDE DMA Transfer Access].
    The MB never autodetected any of the drives correctly.  Only when I used the the older WD 1200JB with access mode set to [LBA] and disabled IDE DMA Transfer Access did i get partial success.  Admittedly, this is a very obscure problem and not many others are hitting. Hopefully the service guys will be able to sort it out since it is easy to reproduce.
    I never used that JPWR2 connector, the manual stated that it was to supply power to the graphics card but my card has a regular 4 pin molex that i could get directly from the power supply.  Wonder if the board would blow up if someone stuck the 4pin lead from their PSU in there ... maybe not such a great feature.
    I did not try a single CPU or run memtest86 - things I probably should have tried.  The problem to me seemed to be the integrated IDE controller was just not working correctly, so after changing ram, power supply, drives etc and seeing the exact same problem with the hard disk, I became more convinced it was just a flakey board.  Plus the need to clear CMOS and reboot constantly to get the board to post added to theory.
    Oh well, it is in RMA land now, so when it comes back I will let you know how it goes.

  • P45 NEO-3: Random freeze,boot and disk error

    Hello,
    Running windows 7 64 Ultimate
    3 different errors:
    1: "A disk read error occurred Press Ctrl + Alt + Del to restart"
    2: Random freeze when using the pc
    3: Can't find booting device or something
    it's random .. sometimes working 1 hour and problem .. sometimes (like now) no problems 20 hours+
    I have this PC over 1 year and the problem started 3 months ago.. I've bought new HDD Western Digital 1TB
    My specs:
    MB MSI P45 NEO3-FR S775
    DDR2 2x2GB 800 Kingston
    CPU Desktop Core 2 Quad Q9550 2.83Ghz
    VGA PCX XFX 8600GT 250MB DDR3 DVI
    Fortron 400w Power supply
    DVD LG 20x GH20NS10 Sata
    Can someone help me with this?
    Is this a hardware or/and software problem?
    Thanks

    What is your current BIOS Version?
    Quote
    Fortron 400w Power supply
    What is the exact model name of that PSU? How many +12V lines does it have and what is the amperage limit on each of them? (Look at the sticker on the PSU).
    Quote
    DDR2 2x2GB 800 Kingston
    What is the exact model name/number? (There should be a sticker on the modules telling you that.)
    What is the brand & model name of your hard drive?  Go to the manufacturer's product site and look for a diagnostic utility for DOS.  Then use this tool to do a full check of your hard drive.
    what kind of hard drive are you using?
    Quote
    Running windows 7 64 Ultimate
    Are we looking at a "fresh" installation you put on for your current hardware configuration or is it an installation from an older system with different specifications?

  • ITunes showing unknown error 1418 - Help!!

    Ok, so I got my new 5th Generation iPod for my birthday to replace my iPod mini. I put all my old music onto it and listened to it today with no problems.
    However, I'd bought 2 albums from iTunes last night and was annoyed to find that they had not synched onto the iPod.
    When I got home I plugged my iPod in and it started saying "do not disconnect" straight away...when it was finished I dragged one of the albums I'd bought so that it would synch onto the iPod - this is where the problems started:
    1. It started saying that a music file on the iPod itself was corrupted and unreadable.
    2. I ejected the iPod and tried again, and again...it would always show "do not disconnect" and was untouchable in iTunes. It would still work fine when not plugged in though.
    3. When I last plugged it in iTunes claimed to not be running properly and had to be shut down. I also restarted the whole computer.
    4. I have now decided to restore the iPod to its factory settings to remedy the corrupted file situation but when the restore process is taking place a message comes up saying that the iPod cannot be restored due to an unknown error 1418.
    5. My iPod now says "do not disconnect" in an MSDOS-style screen (it's all gone black and white and fonts are smaller than usual) when it is connected and when I disconnect it it just says that it must be restored and plugged in...so it's all a viscious circle.
    I'm sorry this has been so long but I wanted to include as much info as possible so that someone might help??!
    PC   Windows XP   iTunes 7.0.2.16

    Having read another post with a similar issue I'm going to try to disconnect my iPod while the restore bar shows up on the screen, then reconnect it...
    Does anyone have any other suggestions or tips/hints to try?
    I already have tried what the site said to do re. error 1418 but nothing worked and am now getting desperate!

  • HELP!!!!  ipod unknown error 1418

    Hi if any one could help me asap i would be very grateful… the problem is:
    i have a ipod photo 20gb, i try to restore it from itunes 7 and half way of restore it show me this message "unknown error 1418".
    After that i try to reset my ipod, it restart, show a apple logo than displays a folder icon with an exclamation point, and it keep repeat this process and i cant even shut it down.

    One more voice! I did the whole uninstall thing with iTunes 7 and carefully removed every last vestige of Apple crap. When I reinstalled it, the restore progress bar took a lot longer to fail (like 5 min. compared to 15 sec. prior) but still snubbed the 1418 error at me.
    Since this is an HP shuffle, Apple won't even give me the time of day, even though it is a shuffle, just like any other, but it has an HP graphic on the back. The HP support people (in Bangalore?) so far have not been much help. Oh, the Apple technical arrogance....

  • Just upgraded to Lion an am discovering that I cannot send email photos from within iPhoto. Error message says bad Internet connection or server not working, when that's not the case. Never happened in Snow Leopard! Help!!!

    Just upgraded to Lion an am discovering that I cannot send email photos from within iPhoto. Error message says bad Internet connection or server not working, when that's not the case. Never happened in Snow Leopard! Help!!!

    what email service - Yahoo mail have been acting up lately
    you can try setting Mail as your email client - it resolves this pfoblem for some people
    LN

  • HELP! Downloaded LR5 and when open it shows an error message saying error while trying to change from modules and I can not even import photos. Am I doing something wrong?

    HELP! Downloaded LR5 and when open it shows an error message saying error while trying to change from modules and I can not even import photos. Am I doing something wrong?

    I have the same problem, and the solutions in   Error changing modules | Lightroom do not work.  Even uninstalling and reinstalling a new copy did not solve the problem.  As anyone got an idea what other lingering files might be causing the problem?

  • Unexpected database connector error, when data sent from POJO.. Plz Help Me

    Hi, Please Help me about this, I have started learning to develop a crystal report with java swing in crystal report integrated eclipse IDE 3.5 but when i am trying to send data from pojo to report file its giving error like "Unexpected database connector error" and Error code:-2147215349 Error code name:docNotReady.... please hlep me... i uploaded my program and the link to download my file is :
    http://www.4shared.com/file/mz8O4iQi/SimplePojoReport.html
    and i am not using any database just setting the data in the pojo...
    i wrote my problem here before, but nobody replied me... so this time i uploaded my project.. please help me...
    thanks...

    Hell Ted Ueda,
          Thanks for your reply, and did you downloaded my project files ? if not then please download it first.. because i retrieving data from the POJO not from any database.. from database its working fine but in case of POJO its not, because i wanna retrieve data dynamically from directly fields to report, means that user will fill all the information in the text box (Swing) and when he click on the button then the data from the text box should be pushed to report file and also should have to saved in the database.. so please download my project file... and help me...
    link : http://www.4shared.com/file/mz8O4iQi/SimplePojoReport.html
    thanking you..
    Arun...

  • TS2865 when i export movie from final cut pro to quicktime , something happened. it says error quicktime -50. please help.

    when i export movie from final cut pro to quicktime , something happened. it says error quicktime -50. please help.
    i need to submit this movie for uni project tomorrow.
    any help/advice will help . thanks.

    According to Crash Analyzer
    -50 (QuickTime)
    This error occurs when there is corrupt or invalid media in your timeline. Check that the codec used by the file is recommended for use in your editing application.
    good luck

  • TS3212 When I try to start Itunes, I get the message" program can't start because MSVCR80.dll is missing from your computer - try reinstalling the program".  When I try to reinstall I get the message Error 7 (Windows Error 126) - can you help me?

    When I try to start iTunes, I get the message "program can't start because MSVCR80.dll is missing from your computper.  Try reinstalling the program."  When I try reinstalling, I get the message Error 7 (Windows Error 126)
    Can you help me?????

    Hello Charleen,
    It sounds like you are unable to reinstall iTunes because of this error message 7. I recommend the troublehsooting found in the following article that mentions that error named:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
    Follow these steps to resolve the issue:
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • Ipod wont restore says uknown error 1418 [[HELP NEEDED]]

    my ipod use to work then it stopped working one day
    then i got it to work again somehow.
    now it wont work again
    i need help please. i have tried everything and done everything to try to fix my problem.
    I'm in need of a genious

    Yesterday I was getting the blinking green/amber lights with my shuffle (512Mb).
    After I couldn't get it to reset (with 5 sec. on/off) I plugged it into the computer. Saw that iTunes 6.x wouldn't see it and tried to run the updater. No luck.
    Figured it was as good a time as any to update to iTunes 7. Still no luck. It sees the iPod but says it needs to be restored. When I try, I get the error 1418.
    So, I figured I'd attempt to see if I can find out what's going on. I boot up a Linux live CD and take a look at the drive partition tables. (Figuring I may just reformat the thing and either fix it, or at least end up with a 512Mb flash drive).
    gParted sees the device (interestingly as 1019.75Mb - wondering if they all were the same, but just partitioned differently).
    When I try to repartition, it fails when attempting to assign a drive label.
    I then plugged an old 128Mb flash drive into another usb port and attempted to do a brute force copy:
    dd if=/dev/sda of=/dev/sdb
    where /dev/sda was the 128Mb drive and /dev/sdb was the shuffle.
    It failed with an Input/Output error at 0 bytes.
    I found some others who seem to have had the same problem (drive just going bad out of nowhere) when I googled for "repartition ipod shuffle" (no quotes). Seems the flash drive can just go bad just sitting there. I'll keep trying, but I don't have my hopes up.
    The new shuffle looks nice, but I can't say this leaves me very impressed. Mine was only about 15 months old (of course past warranty) and pretty gently used.
    Shuffle 512   Windows XP Pro  

  • HT201210 I have an old i phone 3G and do not know the password for it. trying to restore it from itunes but keep getting error code 1015, any help on how to get passed this please?

    I have an old i phone 3G and do not know the password for it. trying to restore it from itunes so my daughter can use it as an ipod but keep getting error code 1015, any help on how to get passed this please?

    Hi ratcat14!
    I have an article that can help you troubleshoot this issue:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

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