From game to game - a sound repeats and we can't stop it

Hi.
I have an English course and kids play activities to learn English.
We have a bug in one game whereby the sound of the word repeats. Even when we use stopAllSounds - the sound is still kept in memory and you can hear it in the next activity - it's a disaster and kids get real angry.
What can we do?

Yes, I'm not bad at flash - I've been on this forum for a fair bit. You've helped me a lot.
I'll be back tonight with fla and debugging mode.
Speak to you later.

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