From Mac to PC. 3rd gen.iPod shows in Windows and not in iTunes

3rd Generation iPod version 2.3
Installing on a PC using Windows XP Home Edition
My son gave me his old iPod having just bought the newest version. I already own an iPod shuffle and have not had any difficulties. I would mention however that my son used the iPod with his Mac computer.
My difficulty is that the iPod shows up in Windows and not in iTunes. I just cannot get iTunes to recognize this iPod.
On the settings on the iPod it states my name, the format is Windows and funnily enough all my playlists have been downloaded but not the tunes.
I have uninstalled the iPod shuffle and uninstalled, reinstalled the software registering the new iPod to me and have gone through all the points mentioned on the Apple site on http://docs.info.apple.com/article.html?artnum=93716 many times.
Because I kept getting the balloon “One of the USB Devices attached to this computer has malfunctioned and windows does not recognize it” (Even though it appeared in Disk Drives in Device Manager) I have bought and installed a USB 2.0 port PCI card. I really thought this would be the answer. However the usual balloons came up the first time (after having uninstalled and reinstalled the software yet again). The balloons stated that the hardware device has been installed and ready to use. However nothing appears in iTunes. Upon reconnecting the iPod again in whatever port I am still getting the balloon message “USB device attached to this computer has malfunctioned……………………..” All the USB port function properly with other devices (including the iPod shuffle when the software is uninstalled and installed again giving the shuffles details) and on the Device Manager windows they show as working properly. Still on the iPod “do not disconnect” and nothing on the window in iTunes and everytime I plug it in the same old notice comes up.
Any ideas of a solution would be greatly appreciated.
Dell Dimension 3000 Windows XP

No reply from this discussion group but if this helps anyone else it would be good.
I reformated iPod by right clicking on disk in My Computer and clicking format.
After many different notices when trying to open I went to http://docs.info.apple.com/article.html?artnum=304996 and followed the instructions.
The problem was solved and my iPod now appears in iTunes and I am able to sync.
Millbrookman

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