From Mono to Stereo or from one channel to two?

Hi,
I don't believe it's my camera's fault, because it's a newer HD camera--but for some reason the audio is only coming out in one channel.
I had to convert the file from its native .mts format to a .mp4 format and used Adobe Media Encoder CS4. When converting, I made sure to select Stereo.
Unfortunately, the audio does come out on one speaker only,even though it says Stereo.
I think I might have a misunderstanding between stereo and channels?
Does anyone know how can I easily fix this in Soundbooth? Or is there an option I am missing in Media Encoder?
Thanks a ton!
Mario

Hey!
I actually figured it out (you were on the right track with multi-tracking).
Here is what you do:
1. Right click the audio file and select "Insert Channels into New Multitrack File".
2. Delete the track in the "Audio 3" channel as it should be empty.
3. Select audio from "Audio 1" channel and just COPY + PASTE -- it should now appear in the "Audio 3" channel.
4. Copy the new audio track from the "Audio 3" channel.
4. Delete the audio out of "Audio 1" channel and move the track from "Audio 3" in it's place.
5. Delete "Audio 3" channel.
6. Go back to your original file (in the upper right pane).
7. Select all (CTRL + A) and delete the audio.
8. Jump back to your New Multitrack File, select all (CTRL + A) and copy it (CTRL + C).
9. Back to your video file now...and PASTE!
There ya go!

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