From the day 01/04/2014, I can not even update the apps on my iPad 4 or buy via my iPad. The same happens with the iPad mini ... My internet connection being excellent. I usually can get with the devices on the Internet, the App Store, enter into any serv

From the day 01/04/2014, I can not even update the apps on my iPad 4 or buy via my iPad. The same happens with the iPad mini ... My internet connection being excellent. I usually can get with the devices on the Internet, the App Store, enter into any service of any Cloud Apps. But I can not update or buy apps App What is happening?

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I live in Spain, but am an English speaker. I tried to download some apps from the English shop, but am told I cannot do that. Now I do not know how to switch back to the Spanish store ? I can not even update my existing Apps. I went to Settings' but cann

I tried to download some Apps from the English shop but am apparently not allowed to do that. I am prompted to switch back to the Spanish shop.
Unfortunately I do not remember how to do that. I cannot even update my existing Apps. I cannot find anything in Settings to get back to the
Spanish store. help!!!
Bambi

Settings > Stores (or iTunes and App Store) > Apple ID > View Apple ID > enter password > Country/Region

When our iPad is in use on the internet, my iMac internet connection goes off. I can't get the two devices to work at the same time with the AirPort Express. Is there a setting somewhere I may have missed?

When our iPad is in use on the internet, my iMac internet connection goes off. I can't get the two devices to work at the same time with the AirPort Express. Is there a setting somewhere I may have missed?

When two or more devices conflict it typically means that the DHCP service is either misconfigured or is not running at all. DHCP provides IP addresses to local network clients.
Is your AirPort Express base station the only router in your current network configuration? That is, is it connected directly to an Internet modem and not to another router upstream of it?

Ever since the systyem upgraded me to 3.6.6. I can not even run one eight hour day without firefoc either crashing or locking up which requires me use C/A/Deleate to close the program. I used to be able to run 8 to 12 windows at a time and NEVER lock up

Ever since the systyem upgraded me to 3.6.6. I can not even run one eight hour day without firefoc either crashing or locking up which requires me use C/A/Deleate to close the program. I used to be able to run 8 to 12 windows at a time and NEVER lock up or crash with the older version. Is this problem being looked into and or being corrected. I use Firefox with Google and my system is XP Pro 32 bit. THIS IS REALLY making me MAD. My email is [email protected] and would appreciate a response to this ASAP. I have tried a couple of items from your help section and nothing works.

'''Anonymous'''
Please post a separate question. Thank you. https://support.mozilla.com/tiki-ask_a_question.php?locale=en-US&forumId=1
'''chris'''
'''''Crashing'''''
See:
http://support.mozilla.com/en-US/kb/Firefox+crashes
http://kb.mozillazine.org/Firefox_crashes
http://support.mozilla.com/en-US/kb/Firefox+crashes+when+loading+certain+pages
http://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it
http://support.mozilla.com/en-US/kb/Firefox+will+not+start
http://kb.mozillazine.org/Browser_will_not_start_up
'''''Hanging'''''
See: http://support.mozilla.com/en-US/kb/Firefox+hangs
'''''Hanging at exit'''''
'''Kill Application'''
In Task Manager, does firefox.exe show in the '''Processes''' tab?
See: [http://kb.mozillazine.org/Kill_application Kill Application]
'''Causes and solutions for Firefox hanging at exit:'''
[[Firefox hangs]]
[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit]
[[Firefox is already running but is not responding]]
'''''Safe Mode'''''
You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling '''one at a time''' until the problem reappears. '''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.
'''chris'''
'''''Other Issues''''': ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
'''Update Java''': your ver. 1.6.0.~~red:17~~; current ver. 1.6.0.20 (important security update 04-15-2010)
(Firefox 3.6 and above requires Java 1.6.0.10 or higher; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 )
''(Windows users: Do the manual update; very easy.)''
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
Do the update with Firefox closed.
'''NOTE:''' Java version 1.6.0.21 has been released. It is mainly an update for developers of Java applications and most users do not need to be concerned about downloading version 1.6.0.21. '''''At this time''''', the update option in existing installations of Java 1.6.0.20 are not updating to version 1.6.0.21; '''''at this time''''', it must be manually downloaded and installed. According to the Java release notes:
''"'''Bug Fixes'''''
''Java SE 6 Update 21 does not contain any additional fixes for security vulnerabilities to its previous release, Java SE 6 Update 20. Users who have Java SE 6 Update 20 have the latest security fixes and do not need to upgrade to this release to be current on security fixes."'' Source: http://java.sun.com/javase/6/webnotes/6u21.html
'''Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash)''': your ver. 10.0 r~~red:45~~; current ver. 10.1 r53 ('''important security update 2010-06-10'''; see: http://www.adobe.com/support/security/bulletins/apsb10-14.html)
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash Updating Flash]'''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
-exit Firefox (File > Exit)
-''In Windows,'' check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-''In Windows,'' double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash
-when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer. See: [[ActiveX]]
*Also see: http://kb.mozillazine.org/Flash ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]
'''Update Shockwave for Director (aka Shockwave Player)''': your ver. ~~red:10.1 (very old)~~; current ver. 11.5.7.609 (important security update released 2010-05-11; see http://www.adobe.com/support/security/bulletins/apsb10-12.html)
NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
SAVE the installer to your hard drive (Desktop is a good place so you can find it). When the download is complete, exit Firefox (File > Exit), locate and double-click in the installer you just downloaded, let the install complete.
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox#_Installing_Shockwave Installing Shockwave]'''
'''You '''~~red:'''MAY'''~~''' need to Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox)''': your ver. N/A; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html)
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
''You may be able to update from the Adobe Reader installed on your system'' instead of going to the Adobe site and downloading. Open the Adobe Reader installed on your system (''in Windows, Start > Program Files, find and click Adobe Reader to open''), click Help, click Check for Updates.
''If you go to the Adobe site to download the current Adobe Reader:''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~
-exit Firefox (File > Exit)
-In Windows: check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-In Windows: double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version. To install/update the IE ActiveX version, same instructions as above, except use IE to download the ActiveX installer. See: [[ActiveX]]
*Also see: http://kb.mozillazine.org/Adobe_Reader ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

TS1389 Similar problem with our iPad. Apps purchased with "old" USR name that is not an email address can not be updated. Free Apps update OK, but purchased ones show box asking for the non-email USR ID which Apple no longer recognizes. HELP

Have tried to get Apple Tech Support and local Apple techs to deal with this problem to no avail. Apple store "genius" throws up hands and says nothing can be done. Root of the problem seems to be that the old non-email AppleID is stuck in their system creating a catch22 that it appears as the account purchasing Apps, then is not recognized as a valid ID, and then disallows any attempt to change it to a recognized email address.
Consequence is that Apps appropriately purchased can not be updated. Apple store advises us to delete them and repurchase, but this seems more Windowsian than Applian. Any Ideas??

Hello J_DougBC,
Thank you for posting in the Apple Support Communities. I found an article that addresses Apple IDs that are different than the Primary Email Address on the account. You will need to go to https://appleid.apple.com/ to "Make your Apple ID and email address one and the same."
If your Apple ID and primary email address do not match, or they match but the email address is unverified, you can edit them.
1. Sign in to My Apple ID to manage your account information.
2. If you want to add and verify an email address that matches your Apple ID, follow the dialog box that says "Make your Apple ID and email address one and the same." This will automatically unverify that email address from any other Apple ID for which it was previously verified.
3. If you want to change your email address to one that does not match your Apple ID, click Edit next to your Primary Email Address. If this email address is already associated with another Apple ID, you will need to sign in with that Apple ID and delete it before you can add it to your preferred Apple ID.
Note: If you have an @me.com or @mac.com Apple ID and primary email address, you cannot edit your primary email address once it has been verified. To change your @me.com or @mac.com primary email address to another email address, contact Apple Support for assistance.
You can find the full article here:
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
I hope this helps get you back on track!
Best,
Sheila M.

I put in my memory card to the left side of the computer, but I cannot find the file of pictures anywhere. Its not even on my desktop. What should I do and how can I get it to show up on my desktop?

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If your Mac is new-ish and has one of the Lions as its OS, the drives, cards, USB sticks no longer show up, even though they're there. Go to Finder's Preferences and tick the corresponding items in the General and Sidebar tabs.

Wanted to put a file via a drag and drop into applications on my finder sidebar. it missed and landed in the sidebar itself. i can not remove it. i can not even highlight it. how can i remove it from the sidebar.

I wanted to put a file via a drag and drop into applications on my finder sidebar. it missed and landed in the sidebar itself. i can not remove it. i can not even highlight it. how can i remove it from the sidebar.

Try holding down the Command key and dragging the file well off the sidebar.
Hope this helps.

When connect ipod nano 6th gen i get error message "you need to format the disk in drive G: before you can use it Do you want to format it?"

when connect ipod nano 6th gen i get error message "you need to format the disk in drive G: before you can use it Do you want to format it?" Any suggestions please

Hi Michael
These are the answers
to your questions
What is the OS version, Windows Server 2008?
Microsoft Windows [Version 6.0.6001]
SP1
On which disk you choose to install it, the C: drive?
I have Raid 5
What
is the output of the Checkdsk?   It find Nothing
Could
you please upload us a screen shot? I have no
Screen shot
Is
the C: drive is a external drive? NO
Besides,
have you manually assigned the drive letter?
NO
Thanks

Can't access my ipad, comes up with the following message on screen "Ipad not backed up. this ipad hasn't been backed up. Backups happen when this ipad is plugged in, locked and connected to wifi".

can't access my ipad, comes up with the following message on screen "Ipad not backed up. this ipad hasn't been backed up. Backups happen when this ipad is plugged in, locked and connected to wifi".

Try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons

I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?

I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
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Hi, every time i try downloading ios5 it reaches 100% and then the connection times out and nothing happens after that; though the internet connection is fine as i can access other sites etc. what could be the problem?i tried using 2 different modems.

Hi, every time i try downloading ios5 it reaches 100% and then the connection times out and nothing happens after that; though the internet connection is fine as i can access other sites etc. what could be the problem?i tried using 2 different modems. Where can i download the ios5 from as my itunes is on my desktop which uses windows xp. Please help

Download iOS 5.1
iOS 5.1 (build 9B176) is compatible with iPad 1, iPad 2, iPhone 3GS, iPhone 4, iPhone 4S, iPod touch 3rd & 4th gen, and iPad 3. Additional builds are available for Apple TV 2 and Apple TV 3. The below download links are all direct downloads of iOS 5.1 from Apple.
iPad 1
iPad 2 Wi-Fi
iPad 2 GSM (AT&T)
iPad 2 CDMA (Verizon)
iPad 2,4
iPhone 3GS
iPhone 4 GSM (AT&T)
iPhone 4 CDMA (Verizon)
iPhone 4S
iPod touch 3G
iPod touch 4G
iPad 3 Wi-Fi
iPad 3 GSM
iPad 3 CDMA
Apple TV 2 (9B179b1)
Apple TV 3 (9B179b1)
Source: http://osxdaily.com/2012/03/07/ios-5-1-download/

I recently updated my iPad to iOS 8 and still checking on the settings. When I happened to swipe on my screen fro too long, it zoomed and I can no longer see what's on it. I can not even unlock it. What shall I do?

I recently updated my iPad to iOS 8 and still checking on the settings. When I happened to swipe on my screen for too long, it zoomed and I can no longer see what's on it. I can not even unlock it. I can not use my iPad anymore. What shall I do?

Try double tapping with three fingers and see if that reduces the screen image. If it does, unlock the iPad and go to Settings>General>Accessibility>zoom>Off. If double tapping with three fingers doesn't work, try triple tapping the home button instead.

Songs on the ipod "name of ipod" can not be updated because all of the play

Songs on the ipod "name of ipod" can not be updated because all of the playlist selected for updating no longer exist.
Everytime i try to update my iPod, I keep recieving this message. I have uninstalled and installed repeatly and i am still getting the same message, what can i do so that i can update my iPod.

Have a look at this post by forum member Hudgie: Hudgie - iPod cannot sync because one or more playlist is missing

Your firmware can not be updated because the hard drive...SMC 1.3

Hi all !
I have a problem. I'm have a macbook pro Santa Rosa =
Model Name: MacBook Pro
Model Identifier: MacBookPro4,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 4 GB
Bus Speed: 800 MHz
Boot ROM Version: MBP41.00C1.B03
SMC Version (system): 1.27f1
This morning I saw the update for the SMC firmware (1.3).
Before restarting, I have this error :
http://img411.imageshack.us/img411/6606/26048579.jpg
Your firmware can not be updated because the hard drive partition scheme may not be supported. You must be booted from a GUID partiton or RAID scheme.
When I went into Disk Utility in order to check, here is what I have =
Name : FUJITSU MHY2200BH Media
Type : Disk
Partition Map Scheme : GUID Partition Table
Disk Identifier : disk0
Media Name : FUJITSU MHY2200BH Media
Media Type : Generic
Connection Bus : Serial ATA 2
Device Tree : /PCI0/SATA@1F,2/PRT0@0/PMP@0/@0:0
Writable : Yes
Ejectable : No
Mac OS 9 Drivers Installed : No
Location : Internal
Total Capacity : 186.3 GB (200,049,647,616 Bytes)
S.M.A.R.T. Status : Verified
Disk Number : 0
Partition Number : 0
I thought Boot Camp could be involved becauseI know it's the only thing related to the EFI.
I searched on internet, and Ifound nothing. There was a solution in order to reset the partition table, but the tool is no longer available. The link on on the application explains that I have to reformat my macbook pro. I find a bit weird to make this , I can't spend hours for backup / restore just because the SMC update does not work. have you any lead for me ?
Thanks ,
Razique

Have you tried this:
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger and Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger, and 4.1 for Leopard) and/or TechTool Pro (4.6.1 for Leopard) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

Subsequent to Yosemite or updates, my repeating calendar events can not be updated as before. When I update an event (of the repeating event) on my MacBook Pro; its reverts back when I shut it down and come back, and doesn't update other devices?

Subsequent to Yosemite or updates, my repeating calendar events can not be updated as before. When I update an event (of a repeating event) on my MacBook Pro; its reverts back when I shut it down and come back, and doesn't update other devices?
Has anyone experienced this and does anyone know a fix?

This is incredibly frustrating for me too!
I have a repeated monthly event for a discount at a store that is offered on the first Tuesday of every month. So I have a repeated event taking place on the 1st of every month. In the previous month I reset next month's date from the 1st to whatever date falls on the first Tuesday.
But ever since upgrading to Yosemite, I am experiencing the same problem as the original person who posted. The date saves on my calendar but does not sync to my iCloud. When I reboot the computer, the date reverts back to the 1st.
I'm thankful I don't have any events that needed to be tracked because ALL of my previous changes in the past have reverted back to the 1st of the month. I would have been in the same terrible situation as yaz999 in having to manually change every event in previous months.
Why hasn't this bug been fixed yet???!!!

From the day 01/04/2014, I can not even update the apps on my iPad 4 or buy via my iPad. The same happens with the iPad mini ... My internet connection being excellent. I usually can get with the devices on the Internet, the App Store, enter into any serv

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