From time to time, my outgoing mail messages get stuck in the "outbox". I'm having trouble resolving the problem.

I use Comcast. My computer (Mac Air) also uses my iCloud and Me accounts. The message I get back says they are all offline.

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HT204053 i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook

i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook air

Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Mail is getting stuck in my outbox?

Hi
I've got a 13" Macbook Air that's about 12 months old. It's got a 1.7ghz I7 processor and 8GB of RAM. About 2-3 weeks ago I started having intermittent issues sending email where my mail just sits in the outbox and doesn't send. I'm using the Apple Mail client and have an iCloud email account, although I'm still using the @me.com domain for the email.
I've checked the Connection Doctor. I get green lights all the way through and it says "Connection to server and login succeeded", but my emails still aren't sending. I can't be certain of this but it seems more likely to happen when I send something with an attachment. The emails would be under 10mb still.
If I try quitting mail from Mail>Quit Mail the email application won't close. if I try to quit by right clicking on it in the menu bar it won't close either. I have to use "Force Quit" off the apple menu to shut the application down.
As an example, looking at the emails stuck in there at the moment there's three. The first one I tried to send at 9:21am. It's now 10:38am and it still hasn't gone. I've checked my internet connection and I'm getting 4mb/sec download and 1.7mb/second upload. So not crazy fast but more than enough to send three emails.
I've tried removing the account and adding it again. This took ages to download all my emails locally again but didn't fix any of the problems.
Any suggestions?

Please follow these directions to delete the Mail "sandbox" folders. In OS X 10.9 there are two sandboxes, while in 10.8 there is only one. If you're running a version older than 10.8, this comment isn't applicable.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder—not just its contents—to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window.
This action will delete any custom Mail stationery that you have created. If you want to preserve it, ask for instructions.
If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Repeat with this line:
~/Library/Containers/com.apple.MailServiceAgent
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

I purchased Martha Stewart Living for IPad then realized it was free for me if I already received it in the mail. Now I need help in canceling the order and am having trouble finding the best way to do this easily and quickly. Please help.

How can I most easily get refunded for subscribing to Martha Stewart Living on iPad in error?

Normally there are no refunds, but you can try your luck.
You can report issues with your iTunes Store purchases directly through the iTunes Store:
http://support.apple.com/kb/HT1933

Messages getting stuck in QRFC Queue

Hi,
Today I noticed that a message had gotten stuck with the status "Sheduled for Outbound Processing" (scenario IDOC->XI->File), XI 3.0 SP11.
This in turn had the effect that the whole QRFC queue got stuck, and all following messages got stuck with status "Sheduled".
I had to remove the first message from the queue manually so that XI could start to purge the other messages from the queue.
What could be the reason for the first messages getting stuck with this status ("Sheduled for Outbound Processing")?
The message was very small, just a couple of lines. One thing that comes into mind, is that XI received 4 IDOCS for the same interface, within one second. These 4 messages were assigned to different queues, but one of them got stuck. Could there be problems with XI when several messages arrive on the same interface within a very short time?
Is it possible to use Alerts to detect this kind of problem in the future? As I have understood, Alerts only handle XI "errors", but according to XI, this message did not have an "error status", it just had the status "Sheduled for Outbound processing"..
Thanks for any help,
Hans

Hi,
If the message got struck in Queue, you try to activate the queues in smq2 to reprocess the data instead of deleting it. This is the final solution. But you should able to see a dump in ST22 for this problem.
thanks,
sasi

Send Outgoing Mail Messages not working

I'm having trouble with a workflow that creates a new mail message, gets specified iCal items, creates a summary text file, attaches to mail message and then sends mail message. Everything is working except the mail message does not get sent. There are no logged error messages. I've experimented with changing up the order of the actions and noticed that when I place "Send Outgoing Messages" directly after "New Mail Message", the message gets sent without a problem. However in order for my workflow to make sense I need to have many intermediary steps before I trigger the send messages action.
Any clues on this problem. Thanks in advance.
Mac OS X (10.4.7)

Cascanuit-
I'm relatively new to Automator as well and by no means a programmer. It does seem that the iCal actions available are pretty meager. I did a search at www.automatorworld.com and there are a few additional actions but none that call out specific menu items.
Another way to approach your desired workflow is to create an applescript that selects Export... from the File Menu. I know very little beyond the basics of applescript but I did cobble together the following:
tell application "iCal" to activate
tell application "System Events"
tell application process "iCal"
set frontmost to true
click menu item "Export…" of menu 1 of menu bar item "File" of menu bar 1
delay 4
tell application "System Events"
keystroke return
end tell
end tell
end tell
Here's the weird part. This script works, but only sporadically. Sometimes it stalls at the selection of the Export button in the dialog box. I have no idea why it sometimes works and other times fails.
If someone could refine this script to make it bullet proof than you can simply incorporate it as an automator workflow and then save the created export file to another volume or anywhere you like.
Hope this helps some.

Group Mailer ~ There is no outgoing Mail message. (-2700)

Hi
I am attempting to use the group mailer function in automator.
I have tried a variety of different work arounds with the same effect.
The process I have created has four stages:
1) Get Specified Address Book Items
2) Group Mailer
3) Get Specified Mail Items
4) Send Outgoing Messages
I have tinkered with the order of stages and with the 'ignore previous results' as suggested on other forums - all to no avail.
The Action reaches Stage 2 (Group Mailer) and then stops with the error message There is no Outgoing Mail Message (-2700).
Can anyone shed any light on this?
Thank you, in advance
Adam

Sorry about that. The one I sent was not the latest version. This one addresses the repeated asking for file attachments and the automatic message sending issues.
Here is the latest version:
click here to open this script in your editor<pre style="font-family: 'Monaco', 'Courier New', Courier, monospace; overflow:auto; color: #222; background: #DDD; padding: 0.2em; font-size: 10px; width:400px">property GreetingWanted : ""
property theGreeting : ""
property GreetingNameOrder : {"First and Last Name", "First Name Only", "Last and First Name", "Last Name Only"}
property theCompleteGreeting : ""
property theSubject : ""
property theContent : ""
property FileAttached : ""
property theAttachment : ""
on run {input, parameters}
set theNumberOfInputItems to count of items in input
set CountOfAttachments to (count of items in input) - 2
-- Gather Contact Info
tell application "Address Book"
set theEmailGroup to last item of input
set FirstNames to first name of people of theEmailGroup
set LastNames to last name of people of theEmailGroup
set EmailAddresses to value of email 1 of people of theEmailGroup
end tell
-- Generate emails
tell application "Mail"
-- Email info
set theSubject to subject of first item of input
set theMessage to content of first item of input
set theAttachments to items 2 thru (CountOfAttachments + 1) of input
-- Greeting info
display dialog "Would you like to add a greeting?" buttons {"Yes", "No"} default button 1
if button returned of the result is equal to "Yes" then
set GreetingWanted to true
display dialog "Please enter the opening for the greeting." default answer "Dear "
set theGreeting to text returned of the result
set GreetingName to (choose from list GreetingNameOrder with prompt "Please select the choice of name for the greeting" default items item 1 of GreetingNameOrder) as text
else
set GreetingWanted to false
end if
-- File Attachment info
display dialog "Would you like to add a file attachment(s)?" buttons {"Yes", "No"} default button 1
if button returned of the result is "Yes" then
set FileAttached to true
else
set FileAttached to false
end if
repeat with i from 1 to count of EmailAddresses
if GreetingWanted then
if (GreetingName = item 1 of GreetingNameOrder) then set theCompleteGreeting to theGreeting & item i of FirstNames & space & item i of LastNames
if (GreetingName = item 2 of GreetingNameOrder) then set theCompleteGreeting to theGreeting & item i of FirstNames
if (GreetingName = item 3 of GreetingNameOrder) then set theCompleteGreeting to theGreeting & item i of LastNames & space & item i of FirstNames
if (GreetingName = item 4 of GreetingNameOrder) then set theCompleteGreeting to theGreeting & item i of LastNames
if GreetingName = false then set theCompleteGreeting to theGreeting
set theCompleteContent to theCompleteGreeting & "," & return & return & theMessage & return
end if
-- Generate email
set email to make new outgoing message with properties {subject:theSubject, content:theCompleteContent, visible:true}
tell email to make new to recipient with properties {address:item i of EmailAddresses}
-- Add attachments
if FileAttached then
my MoveToEndOfContent()
repeat with i from 1 to CountOfAttachments
tell email to make new attachment with properties {file name:item i of theAttachments}
end repeat
end if
send email
end repeat
end tell
return input
end run
on MoveToEndOfContent()
tell application "System Events"
tell process "Mail"
keystroke "a" using command down
key code 124 -- right arrow
keystroke return
keystroke return
end tell
end tell
end MoveToEndOfContent
</pre>
There are a few other refinements that could be added:
1) Avoiding the asking if attachments want to be added by checking whether there were any assigned in the Automator "Get Specified Finder Items" dialog;
2) There is a rather annoying bounce/notification by Automator after the initial "New Mail Message" action. Gathering all the information first and then creating a template with the "New Mail Message" action would avoid this annoyance. Unfortunately, as you know, I am using that action as a quick way to gather the subject, message, and account information.
3) Rename the actions by using a Ctrl click on the action title bar to more clearly indicate what information is being requested in the dialogs.
PowerBook 12" Mac OS X (10.4.8)

For some reason I cannot uptade Modern Combat 4, every time I try upgrading an error message appears saying you cannot uptade since you do not own the major version of this software. I need to uptade to play online, any help would be appreciated.

For some reason I cannot uptade Modern Combat 4, every time I try upgrading an error message appears saying you cannot uptade since you do not own the major version of this software. I need to uptade to play online, any help would be appreciated.

See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site
Restore from backup. See:
iOS: How to back up
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Message getting stuck in XBQO queue - Time limit exceeded

Hi All,
We have a BPM scenario in our project (on PI 7.0 SP18), where bundle of PEXR2002 Payment IDocs are received as a single flat file. This file is then consumed by the BPM, to split the message into multiple payments using Java Mapping.
However, when we get an IDoc file of size greater than 5 MB (more than 500 IDocs), the message gets stuck in XBQO queue and eventually giving a SYSFAIL with the message "Time limit exceeded". Could you please let us know if you have encountered a similar issue and are aware of a possible solution.
Any pointers to this will be really appreciated.
Thanks & Regards,
ROSIE SASIDHARAN

H Rosie,
1) Goto SXMB_ADM-> Integration Engine Configuration->Parameter EO_MSG_SIZE_LIMIT->possible values 0 - 2,097,151 (KB)
The parameter EO_MSG_SIZE_LIMIT enables serial processing of messages of a particular size. This applies for messages with the quality of service Exactly Once (EO). If the message is larger than the parameter value, the message is processed in a separate queue.
2) Goto SXMB_ADM-> Integration Engine Configuration->Parameter HTTP_TIMEOUT->possible values n Seconds, where n is a whole number.
The parameter Specifies the timeout for HTTP connections (time between two data packages at line level). This value overrides the system profile parameter icm/server_port_n (for example, icm/server_port_0 : PROT=HTTP, PORT=50044, TIMEOUT=900). If you do not set the parameter HTTP_TIMEOUT or if you set the parameter to 0, then the setting for the system profile parameter is used.
See SAP Note 335162 for sysfail issue....
Hope these will help u....
Regds,
Pinangshuk.

Simple/silly question: how do I set/change default font/color for outgoing mail messages?

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Just a suggestion..........
Download Thunderbird. Easier to use when it comes to what you want to do w/your emails.

TS3276 Unable to print e-mail messages from Mac book pro directly to my HP ink jet printer. Can print from Word, Excel, Safari. E-mail messages only print the date and "sent to" name.

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First:
 (Apple menu) > System Preferences > Users & Groups > select your account > Login Items.
Determine if that program appears in that list. If it does, select it and then remove it from Login Items with the "–" (minus) button.
Next:
Select the entire line that follows (triple-click to select it), then control-click, and from the contextual menu that appears, select Services > Open:
/Library/StartupItems/
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Congrats on your recent upgrade actionkatie! I am sorry to learn of the difficulties you are experiencing with your Samsung Galaxy S4. Let's get to the bottom of this because we want you to love your phone.
I understand you have done all necessary troubleshooting steps that should have enabled you to send messages to iPhone users without them having to disable iMessage. Have you tried contacting Apple Support regarding the inability to send a text message to iPhone users? Apple can be reached at (800) 275-2273.
In addition, do you get a certain error message when your WiFi stops working? Have you verifed that Auto Switch network is disabled? To disable this setting simply to go Settings > Wi-Fi > Tap the Menu Key(to the left of the home button) > Select Advanced and it is called `Auto network switch. If you are still experiencing difficulties, please feel free to reach out to us for further assistance.
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My mail is getting stuck in outbox, but I am receiving mail just fine. Message says 'server timed out'. What can i do to fix this?

My mail is getting stuck in outbox, but I am receiving mail just fine. Message says 'server timed out'. What can i do to fix this?

Hello Naila1,
It sounds like you are unable to send emails, as they go straight to the outbox, but you can get the emails without issue. I recommend using the Connection Doctor to help you troubleshoot what is happening with the following article:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Thank you for using Apple Support Communities.
Take care,
Sterling

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From time to time, my outgoing mail messages get stuck in the "outbox". I'm having trouble resolving the problem.

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