From Windows 7 to Windows 8 serial number does't work anymore. Adobe say no to tech help for CS4 can anyone help?

You are now chatting with 'Sanjay'
Sanjay: Hello! Welcome to Adobe Customer Service.
Sanjay: Hi rodney.
rodney beynon: this is the forth time I have log on to this forum
Sanjay: Could you please elaborate the exact issue you are facing so that I can assist you better?
rodney beynon: Apprantly my enter key does not send this text to you
rodney beynon: whtn I try to log in to cs4 it makes me enter my key and after I do is
rodney beynon: it says it won't let go any farther
Sanjay: I would like to inform you that CS4 is a perpetual product you have no option to sign-in there.
Sanjay: Are you referring to subscription?
rodney beynon: I don't know what you mean by perpetual
rodney beynon: IT worked fine until I canceled the cloud
rodney beynon: I went from windows 7 to windows 8 at the same time.
Sanjay: Please allow me 2-3 minutes while I will pull up the account details.
rodney beynon: Please do
Sanjay: Okay.
Sanjay: Thank you for staying online. I checked and see that there is no active subscription to Creative Cloud under your Adobe account.
Sanjay: May I have the serial number of the CS4 product you are referring to
rodney beynon: I have been using my cs6 production suit but I want to use my cs4 suit on my pc
Sanjay: May I have the serial number of the CS4 product you are referring to?
rodney beynon: this is right off the box …..
Sanjay: Please allow me 2 minutes while I will pull up the product registration details & Activation history.
Sanjay: Thank you for staying online.
Sanjay: I checked and see that the serial …. is for Design Premium CS4 (upgrade version) and is for Windows OS.
Sanjay: You can install it on MAC.
Sanjay: And when you install Design Premium CS4 (upgrade version) you'll be asked for previous version SL.
rodney beynon: you want me to install my pc version on my mac?
Sanjay: Sorry for the typo.
Sanjay: You can't install it on MAC.
rodney beynon: I still have my pc and it won't work.
Sanjay: May I have the complete error message you get?
rodney beynon: this will take a minute
Sanjay: Yes sure.
rodney beynon: IT SAYS: "Our records indicate that your serial number has been setup on two machines already.
rodney beynon: which is not true
Sanjay: Thank you for the info.
Sanjay: Do you have any option to "Try again"?
rodney beynon: I have been taking to you people about for months. What option do you want me to try?
Sanjay: I see that it's more of a technical issue and technical support is available only for current versions (CS6)
rodney beynon: I restored windsow 7 and went in and deactivated like you asked
Sanjay: Support is always available via forums and support portal for older versions:
Sanjay: http://forums.adobe.com/index.jspa
Sanjay: You may post your questions there for answers.

Error "The serial number is not valid for this product" | Creative Suite

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