Front and back cameras stopped working after IOS 8 update

My front and back cameras both stopped working after i updated my phone to the IOS 8 software. Does anyone know why this would happen or any way of fixing it?

Hi VictoriaViking,
Not sure why your cameras stopped working with the update, or what the exact symptom is (black screen, no response...), but please check out the Camera troubleshooting section of this article.  (I know some don't apply to your issue.)
iPhone: Hardware troubleshooting
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Take care,
Nubz

Similar Messages

  • Editing tools and search option stopped working after IOS Update

    Hi All,
    Since the last IOS & Adobe Reader Update I have been unable to edit or search within existing PDF using the Adobe Reader iPad App.   I have noticed the document now shows as protected on the Iphone Adobe Reader App but does not give me any option to unprotect it.  Please bear in mind I have been editing this document for over 6 months now and the document shows my previous annotations.
    Any ideas on how to resolve this issue? 
    Many thanks
    S

    Hi Sue,
    Yes, we received your PDF document via email.  Thank you!
    I can confirm the following:
    Your PDF document is not encrypted or locked by password.
    This is a defect in Adobe Reader for iOS version 11.6.4 (or possibly all 11.6.x versions) for the particular type of PDF documents like yours. (The problem does not happen with all PDF documents.) The tools/areas that are affected by the defect: Search, text selection, text markup annotations (highlight, strikeout, and underline).  However, you can still add other types of annotations, namely sticky notes, free text, and freehand drawing, to the PDF document.
    The defect has already been fixed in our internal build for a future release.  (I was able to add highlight/strikeout/underline and search text in your PDF document.) Unfortunately, I am not able to speculate on the next release date.
    Sorry for the inconvenience. We hope that you switch back to Adobe Reader for iOS once the defect is fixed. 
    Thank you for reporting the problem!

  • Rear camera stopped working after iOS 7.1.2 update- iPhone 5

    My rear camera is not working after I did 7.1.2 software update this morning. I see a blank screen when I click the camera app.

    So my camera was fine until yesterday and pressing on the lens did not work so I went back to looking for solutions:
    http://www.cydiaios7.com/back-camera-not-working-after-ios-7-update-solution.htm l
    The article is from last year (IOS 7), but solution 1 worked for me. Here are all the solutions from the link:
    Solution 1
    Hold the Sleep button until you see the Slide to Power Off slider
    Slide it and then immediately hold down the Sleep button again until you see the Apple logo
    Solution 2
    Open your Settings app
    Tap General
    Tap Reset
    Tap Reset All Settings
    While you won’t lose any of your data you will have to re-enter all of your passwords and personal settings again
    Solution 3
    Hold the Sleep and Home button simultaneously until the Apple logo appears
    Let go of both buttons at the same time and let your iOS device boot up as normal
    Solution 4
    Try a different camera app instead of the stock one – downloadCamera Awesome, free of charge, from the App store
    Install and both cameras should work properly.

  • Rear camera stopped working after iOS 7.0.2 update on iPhone 5. Why?

    I just bought my iPhone 5 two days ago and it was running iOS 6.1.3. Camera was working perfectly and just after the update, I took like 2 pictures, and at first when trying to take a picture, almost half of my screen was in pink. After few attempts it just showed a black screen and app just freezes. Not only on camera app, buy on other related photo apps. Really wanted to know what's happening.

    Hi there PompasJr,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Camera isn't functioning
    If the screen shows a closed lens or black image, force quit the Camera app.
    If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
    Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
    Third-party cases can interfere with the autofocus/exposure feature and the flash (iPhone 4 only); try removing the case if you have image-quality issues with photos.
    Try turning iPhone off and then back on.
    Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
    Try to remain steady while focusing:
    Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center. Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
    Video: Adjust focus before you begin recording. After recording begins, you cannot readjust focus until you stop recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll. Note: Video-recording features are not available on original iPhone or iPhone 3G.
    If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
    -Griff W.

  • HT201401 iPhone 4 camera stopped working after iOS 5.1.1

    After upgrading to iOS 5.1.1 my Rear camera stopped working
    Ok I've tried holding my finger on lense, reset, reload Still no use Took it to the store and they would not give me another one. Said its out of warranty they tried to reload it but still bad.  The wanted me to buy a new phone but their iOS has a bug my camera was working before the upgrade not after.

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset   >  http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring  >  http://support.apple.com/kb/HT1414
    If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • Iphone 5 back camara not working after ios update

    My Iphone 5 back camara is not working after ios 8.1 update this morning
    Only getting some fuzzy image.
    Camara was working before the update.
    Resting the phone to factory setting restoring phone nothing seems to work
    I think this will be my last Iphone as apple never respondse in any case

    If you're expecting Apple to respond on this forum, you will have a long wait. This is a user-to-user technical support forum that is only hosted by Apple. This was made clear when you signed up. In any case, try the steps in this article to troubleshoot hardware issues (there is a camera section):
    iPhone: Hardware troubleshooting

  • I need help.. My front and back camera suddenly stop working.

    Few days ago, my front and back cmaera stop working. I tried all the possible options but still having the same problems.

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings
    * No data is lost due to a reset

  • IPad 2 front and back camera is not work after update iOS 7.0.4 it gives like the resolution is not adjusted

    After updating my ipad 2 to iOS 7.0.4 , front and back camera is not working it gives like very small dots or dash. I did restore from iTunes and reset by holding on the home and sleep button, I also tried to close the app from the task bar but still all trials didn't solve the problem.

    I haven't heard of this before so I doubt it's a bug. Probably something happened during the 7.04 download.
    Backup your iPhone to iTunes and restore it as a new iphone, then restore from the backup. This will give you a fresh copy of iOS 7.04.

  • The front and back camera on my itouch second generation stopped working. Any thoughts on how to fix it?

    The front and back camera on my itouch second generation stopped working. Any thoughts on how to fix it?

    First, try to reset the device by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting.
    If this does not work, set it up as new device again, explained in this article:
    How to back up your data and set up as a new device
    If still no luck, get it serviced, the issue might not be software related.
    Apple - Support - Service Answer Center

  • I bought a new 5s and its front and back camera are not working, showing black image. My phone is IOS 7 updated, and some one insisted that its is software updation problem, and can be resolved by updating to IOS 8. Kindly suggest.

    I bought a new 5s and its front and back camera are not working, showing black image. My phone is IOS 7.1.2 updated, and some one insisted that its is software updation problem, and can be resolved by updating to IOS 8. Kindly suggest.

    I have the same issue on my iPhone 5s
    I've closed the app and re-booted the phone several times but it did not resolve the issue.
    Upgrading to iOS 8.0.2 did not resolve it either.
    Erasing the iPhone and restoring from a backup did not resolve it.
    I'm not sure what else to do.

  • I bought a new iPhone 5s and its front and back camera are not working, showing black image. My phone is IOS 7 updated, and some one insisted that its is software updation problem, and can be resolved by updating to IOS 8. Kindly suggest on this. Wil

    I bought a new iPhone 5s and its front and back camera are not working, showing black image. My phone is IOS 7 updated, and some one insisted that its is software updation problem, and can be resolved by updating to IOS 8. Kindly suggest on this. Will this resolve my issue?

    any advise..?

  • My front and back camera won't work, and my flash will not either.

    I took some picture in the rain, my iPod 5th gen wasn't affected, then my iPod was dropped in a parking lot and found later. Other than that, nothing has really happened to it, but both the front and back camera do not work. When I open up a camera, it's just black. The flash doesn't work either. Can anyone help me?

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar
    Unless you purchased the optional AppleCare+ extended warranty,
    Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 4Gs. They do not fix yours.
      Apple - iPod Repair price             

  • What do i do if my iphone 4 front and back camera doesn't work

    what do i do if my iphone 4 front and back camera doesn't work

    gordonw26 wrote:
    Do you have a crack in the screen
    What does this have to do with the camera not working?

  • I have hp laptop dv9009us one day all the USB ports and webcam camera stopped working

    I have hp laptop dv9009us one day all the USB ports and webcam camera stopped working, I had windows XP and tried all solutions posted on online forums didn’t work, I upgraded to windows 7 and still not working, please note that the USB is detected in device manger and it says working properly but he webcam is not detected at all, also when I connect any device to USB it gives it power and I even can charge my cell phone but it doesn’t detect any device. Is there any genius out there that can help me?
    Also after I installed windows 7 I went o system information----software environment--- system drivers, and I found all USB drivers stopped by the way this was the case in windows XP as well
    usbccgp            Microsoft USB Generic Parent Driver   c:\windows\system32\drivers\usbccgp.sys         Kernel Driver   No            Manual Stopped           OK      Normal No       No
    usbcir   eHome Infrared Receiver (USBCIR)    c:\windows\system32\drivers\usbcir.sys Kernel Driver   No       Manual            Stopped           OK      Normal No       No
    usbehci Microsoft USB 2.0 Enhanced Host Controller Miniport Driver  c:\windows\system32\drivers\usbehci.sys            Kernel Driver   No       Manual Stopped           OK      Normal No       No
    usbfilter            AMD USB Filter Driver           c:\windows\system32\drivers\usbfilter.sys          Kernel Driver   No            Manual Stopped           OK      Normal No       No
    usbfltr   Razer Copperhead Driver         c:\windows\system32\drivers\copperhd.sys       Kernel Driver   No       Manual            Stopped           OK      Ignore  No       No
    usbhub Microsoft USB Standard Hub Driver    c:\windows\system32\drivers\usbhub.sys           Kernel Driver   No            Manual Stopped           OK      Normal No       No
    usbohci Microsoft USB Open Host Controller Miniport Driver  c:\windows\system32\drivers\usbohci.sys          Kernel Driver   No       Manual Stopped           OK      Normal No       No
    usbprint            Microsoft USB PRINTER Class           c:\windows\system32\drivers\usbprint.sys          Kernel Driver   No            Manual Stopped           OK      Normal No       No
    usbstor USB Mass Storage Driver        c:\windows\system32\drivers\usbstor.sys           Kernel Driver   No       Manual            Stopped           OK      Normal No       No
    usbuhci Microsoft USB Universal Host Controller Miniport Driver         c:\windows\system32\drivers\usbuhci.sys            Kernel Driver   No       Manual Stopped           OK      Normal No       No
    uwbusb            UWB Bus Control USB-Miniport Driver          c:\windows\system32\drivers\usbuwbmini.sys    Kernel Driver   No       Manual Stopped           OK      Normal No       No

    Did you ever get this resolved? I am having the same problem and have tried just about everything for my dv9000.

  • IPhone 5S home button stopped working after iOS 8.3 update

    My home button stopped working after I updated it to the iOS 8.3. My finger print can still unlock the phone but the home button won't work.

    What you are describing sounds more like a hardware issue than a software issue.  Make an appointment at the genius bar of your local apple retail store and have the device evaluated.
    Make a Genius Bar Reservation (or cancel an existing reservation)
    http://www.apple.com/retail/geniusbar/
    Sign in using your Apple ID

Maybe you are looking for

  • Spry Menu bar wrongly displayed in IE

    Hi, on my website i integrated a Spry Menu bar with one Submenu, which really works fine in Firefox. The boxes have a defined width of 124 px. My problem is, if you view this site with IE, the drop down menus don´t work and you are asked to activate

  • Registry settings are not consistent with version.exe

    Under the bin directory, there is version.exe which I think would print out the version of wls. When I try to use it, I got the following: E:\Apps\weblogic600\bin>version Cannot find key HKEY_LOCAL_MACHINE\Software\BEA Systems\WebLogic\6.0.0b1: The W

  • Ipod billing screen wont take valid security key?

    Alright, so my credit card time expired for apple. So I go in a select a new date for it to expire the next time. But when I put in the security key for my card it keeps saying invalid key.(note this is on my ipod touch). The problem is, the key I ha

  • Data transfer form 4.7 to ECC 6.0 in upgradation project. How to do?

    Hi Experts,    The client is going for an up-gradation from 4.7 to ECC 6.0. The entire data needs to be transferred from 4.7 to ECC 6.0. What is the best possible way to do this? Please advise. Regards, Tomesh

  • SAP Workflow RFC WebDynPro

    Hi, I have to set the values of input_container of sap_wapi_start_workflow and then execute the RFC. This I have to do it through web dynpro. Please help me. Regards, Srinivas