Front Operation Buttons not functioning - Portege M500

Hi everyone,
I would like to ask something regarding the Front Operation Buttons on my Protege M500 laptop. They are the 6 buttons above the keyboard which can lead me to the Internet Explorer, CD/DVD, Windows Media Player Play/Stop/Previous/Next.
They have been functioning well but have recently stopped to function all of a sudden.
And also, my volume wheel dial at the side of the laptop still works but does not show an indication of the volume adjusted on the screen anymore (it does previously). And this problem happened i think at the same time as the front operation buttons one.
I've already checked the 'Toshiba Control Buttons' under 'Toshiba Assist' and all the shortcuts have been specified there.
Can someone please let me know what can be done?
Thank you!!

Hey thanks for the information!
What is visa os? I'm currently using Windows XP Home edition. Does it matter? And my part number for the model is Portege M500 PPM50L-06V005, so i'm unsure if i should choose the series that say M500 (PPM51A/ PPM50A). And also, for the drivers saying Toshiba Value Added Package (Portege M500-Tecra M6(2button model).exe), are they only meant for laptops with the 2-button type of operation buttons because i have the 6 buttons type. Oh, and do i need to uninstall anything before reinstalling the VAP? Thanks!
Message was edited by: etyl

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