Front Row Movie Trailers don't work on Airport Network

I can't view Front Row movie trailers when using an airport network. However, I can see the movies if I bypass the Airport Base Station and connect my iMac straight to my DSL modem via ethernet.
I can access all other internet services via Airport - but not the movie trailers. I would imagine there is some firewall issues with the Airport Base Station - but I don't know how to fix it.
Anybody able else able to see movie trailers on an Airport network?
Andrew Montague
Intel iMac dual 2.0 Mac OS X (10.4.5)
Intel iMac dual 2.0 Mac OS X (10.4.5)

There is a large discussion of this problem here:
http://discussions.apple.com/thread.jspa?threadID=3605
21&tstart=15
Some people have reported that removing their router
and connecting directly to the ADSL modem fixes the
problem (similar to your experience) while others
(myself included) have found that removing the router
has no effect. I suppose there is a possibilty that
some ISP's block certain ports as well.
Yes that thread gave me a fix:
" I have got it working!
Try the following:
1 - Go to "Sharing" on the System Preferences and
turn ON the Firewall
2 - on the right on the Firewall pane select "New"
and choose "Quicktime"
Voila, it works. (Even if you turn OFF the firewal)l
it still works.
Let me know if this solution works for more people.
Cheers!"
Thanks WebSailor for pointing me in the right direction.

Similar Messages

Front Row movie trailers not working

Hi all,
Is anyone else experiencing trouble with the movie trailers on Front Row?
Whenever I select Movie Trailers I immediately get the message "The movie trailer server is not responding" instead of the list of movies.
This happens immediately as though Front Row hasn't actually bothered to look for the server at all but has simply decided that it isn't available.
The situation is the same for all users on the machine.
I've trashed com.apple.frontrow.plist but this didn't help - not surprising really as the only data I've seen stored in there is the last selected Front Row mode (movies,music,etc)
While researching this problem I found out that the actual address of the movie server is http://www.apple.com/trailers/home/xml/current.xml and sure enough if I access this address in Safari it works absolutely fine.
Any ideas?
Many thanks in advance, I really miss those trailers!
Ian
Mac OS X (10.4.4)

Hi Ian,
Just curious, but you have downloaded the Front Row update.

Front Row movie trailers -- not connected to internet message?

I'm new to Front Row, even though it's been on my laptop for a while! Anyway, when I click on Movie Trailers, I get a message saying I'm not connected to the internet, even though I am (via Airport). I looked at Network Diagnostics as both the message and Apple Support site suggested, and everything is reported as fine (as I knew it would be; I can get to the internet with no problem). The only other thing I found in Support was for machines with more than 1 Ethernet port, which I don't have.
Is there something special I need to do to get Front Row to see I'm connected to the internet? Thanks for any suggestions!

I believe you've encountered a bug with Front Row. If you can, try plugging in an Ethernet cable even if it's not actually connected to the Internet itself. Sometimes Front Row looks only for an Internet connection through the Ethernet port even if the port, itself, is not connected to the the Internet. I think the trailers will play through the AirPort connection anyway...
-Doug

Front Row movie trailers internet connection

Hello,
I have search everywhere and I haven't found a solution to my problem.
When I open Front Row to watch movie trailers online, it tells me I'm not connected to the internet. But, I am connected to the internet !
In many discussions (and it also seems to be Apple's answer) I read that the problem seems to be solve by plugging an ethernet cable even if you're using a wireless connection (airport).
The thing is, I'm not using a wireless connection. My modem is plug in my computer with an ethernet cable.
Can someone has experienced this and has solve it ?
Thank you !

i just opened my new macPro last night (Version 10.6.1). the first thing i did was use an ethernet cable to move my apps from my macbookPro (Version 10.5.8).
after a while of playing around with the new macpro i discovered that when i went into front row for movie trailers, it would not connect to the internet, or says im not connected (which i am). normally i dont think i would give a hoot about something so silly but is a brand new out of the box $6,000 system and its nice to know that it works like it should.
im connecting to the internet using airport wireless thru a buffalo router and cable modem.
Anyway, i randomly tried hooking up the ethernet wire from my macPro to my macbookPro and went into front row. it worked!! ????? so whats up? does anybody have some thoughts or ideas about this? i just spent over an hour on the phone with a mac tec, trying various maneuvers and nothing has been resolved.
thank you all
ps, this is my first discussion post ever!

Front Row - movie trailers

When I try to view a movie trailer in front row I get a "movie trailer server" error. I have done some research and it appears that I am not the only one with this problem. Is there a fix to this?

No, you are not the only one with this problem....
See this topic for more info.
"D"

All of a sudden my iTunes Movie trailers don't work

I was wondering if someone can help me I am slowly going insane, last week my
iTunes movie trailers was working beautifully, but this week when I press play
the screen just dims and the trailer will not play, any help would be greatly
appreciated

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Front Row video trailers

i've noticed that when when i'm watching movie trailers in front row the album art for the movie trailer is blurry and has a low resolution, lower than what it's suppossed to be. how do i make the image more clear?

You don't. Its just how they are pulled off the Internet. Some are at higher resolutions than others.
~Steve

Front Row Movie Playback Suggestions

Intro....
I'm loving the new front row, especially since i can watch my Video_TS files. After using the software for a few weeks, I've realized a behavior. I want to watch movies at home similar to the movie theater. Specifically, I want to watch trailers before my selected movie.
Suggestion....
1. User selects movie, in my case under the movie folder
2. One randomly chosen trailer plays from the Theatrical Trailers section
3. Another randomly chosen trailer plays (the amount could be a preference)
4. A 10 sec intro movie welcoming people to my theater (I even tell people to shut off phones
5. Feature presentation
Conclusion....
I believe this will be a great option. Good for Apple because more people will watch the trailers. Good for users who like to watch trailers (in the theater you don't select your trailers), and good for people who have a custom movie intro (like me and Kaleidescape users). Seems like an easy thing to incorporate.
Any additional suggestions to this. If there is an applescript that can do this, please let me know.

The green status bar at the bottom shows how much data frontrow needs to grab before it thinks it can start playing the video. It doesn't show the amount of data transfered relative to the total file size. If the bar is 100% green it means that frontrow thinks there's enough of a cache to start playing the file without interruption until the end. By the time it's finished playing this cache more data will have already downloaded so it can keep playing etc etc.
In other words, it hasn't downloaded the Star Trek trailed 8 times. It starts playing before the whole thing downloads but then stops when it runs out of data to play. Basically, the cache is set too small for your connection. There's a preferences for this kind of think in the Quicktime system preferences panel but there doesn't seem to be one for Front Row. Its suppose to be automagic... unfortunately it looks horribly broken. Very very distracting actually... makes the whole feature useless in my opinion.

Front Row theatrical trailers not connected to internet?

This was working fine out of the box. It seems that after a couple system/soft updates ie. quicktime, iTunes, etc. it will no longer allow movie trailers... 'not connected to the internet'.
My network connections have not changed. I use a cable connect. Airport is turned off; as is Bluetooth.
In other words, my internet connection has not changed and is functioning properly, otherwise I wouldn't be typing this question.
I cannot seem to locate Front Row prefs. Quicktime prefs: Streaming speed on Auto., Instant on.
Not terribly important, but annoying.

If you use the Accounts System Preferences to create a new user, log out and log in as the new user, can they access the trailers? If not, then you have some kind of system-wide problem. If they can, then your user has some kind of preference/setting issue.
-Doug

Front Row Movies When Hooked Up to Projector

Hello-
I hooked up my MBP to a projector to rehearse a presentation. Out of curiosity, I tried front row and went through the following...
-Photos: Worked Great
-Music: Worked Great
-Podcasts: Great
-Movies/Vid Podcasts: Sound, but NO video. I removed the cable and the video displayed on the screen, hooked up the cable again and it played through the projector.
Is this a known error? Thanks.
John

Happens all the time. Hope you find a solution. Now mark the topic and good computing.

Front row "movies" crashing

The "Movies" selection of my front row program crashes after about 2 seconds of starting font row. The DVD, Music, and Photo sections work fine. I have repaired permissions, re-installed Front row from the install disk, and updated all quick time, i-tunes, and front row software. This is really puzzling me. My 20 In. I-mac is brand new and worked loke a charm for a week. Any suggestions would be appreciated.

My content barrier filtering software was preventing front row from accessing movies.

Front Row Theatrical Trailers Icons Blank

Hi,
I currently have all the latest released updates (itunes 7, qt update, front row update, etc) released september 12. Everything functions correctly except the preview icons for theatrical trailers.
Prior to todays updates I would see a picture of a DVD cover as the artwork for a trailer. Now I see a rectangle with the QuickTime symbol and a question mark below. The titles of the trailers still show when I move from box to box and the previews start loading normally.
I tried removing my front row property list and the front row cache. I also created a new user and had no luck with that account. I've restarted my machine, disconnected all devices (macbook black) and tried repairing permissions. No luck.
Any help greatly appreciated.
Thanks,
-j

Update: I've just installed again QT 7.1.3 using
Software Update and now the trailers thumbnails look
fine.
I suspect the cause of this problem to be the fact
that I upgraded to 7.1.3 using the QT installer from
apple.com, not the Software Update.
Mine has the problem and I used Software Update first. I tried installing again with no luck.
Where can you get the downgrade to 7.0.1? I may try that.
Dual G5, iMac G5, PowerBook G4, IBook G4, G3, 604e Mac OS X (10.4.7) Mac OS X (10.3.8) Mac OS 9 Mac OS 8

Front Row & movies

I loaded up the movies folder with some QT movies, .dv movies, mpeg4 movies etc, about 10 differnt movies in all. I activated FR with my remote, went to the movies section worked over the movies and the little icon just spins & spins. I force-quit FW took some movies out of the movie folder and same result. Finally, I left 1 movie in the folder & FW played it. Is this a ram issue? Apple Chat web support said it might have to do with my user account, multiple accounts?

You know, I thought, just for the heck of it, I decided to perform a clean install of the OS & start fresh. After the install I loaded my movies into the iTunes video section. I dragged my movies in one by one just to see if iTunes would accept & import each one. It would not accept 2 of them - A-HA! After that procedure I repaired permissions (which you should do after every software install?) I then fired up Front Row & everthing worked as it should. I put it through its paces in all sections and it performed beautifully. I am very happy, it seems most times that I have a problem with Apple software, it's usually operator error. LOL.

Front Row .mov - audio only

Hi guys, i've been trying to watch some .MOV files in Front Row and it has issues with some only playing audio.
As far as i can deduce, with basically nil knowledge about computing, the common theme with files played in Front Row, playing audio only, is that they have been filmed on iphone with the iPhone upright and hence the format described by QTime Inspector as the video's 'normal size' is 720x1280 but the displayed/played format is 1280x 720.
I've played with all settings in Movie Properties (there were only a small handful of links to discussions with folks experiencing similar issues) to no avail.
It isn't essential that i can see these movies in Front Row, but i would like to be able to.
any help would be ace, thank you.

Hi.
Have you tried loading Perian (www.perian.org)? That will provide you with many additional CODECs which SHOULD solve the problem...

Front Row movies issue

Hi, I am a recent convert to Mac so this may be simple to some but really anoys the **** out of me. saved some MPG files to the Movies folder in the HDD and these showed in the Front Row/Videos/Moves folder. When I deleted the movies and emptied the trash these videos are still in front row.
Question is how do you remove these movies from being played?.

Found the answer - now on to figure out the artwork

Front Row Movie Trailers don't work on Airport Network

Similar Messages

Maybe you are looking for