Frontend printing from bypass tray

Dear Experts,
We have the following requirements:
We have a smartform printed from customized program that will print product information (material number, batch number, and description). The requirement from the users is such that the printout should come from the Bypass Tray of the printer - LOCL which is the frontend printer.
So far, what we have tried unsuccesfully so far are:
1. Change the printer's preference (in the Windows setting) such that paper source is from the Bypass Tray.
2. Create a new page format (default printout from Bypass Tray) and use this new page format in the form.
I would greatly apprecieate it if anybody that has had this requirement before, would be willing to share your experience on how to solve this issue.
Thank you and Have a Nice Day.

Something to do with printer driver.

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I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Hey Chriscic,
Welcome to the HP Forums!
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I worked on behalf of HP

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I am a HP Employee.

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Although I am an HP employee, I am speaking for myself and not for HP.
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Hello.
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If the issue persists, please try using a different web browser to test the unit.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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Hello,
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02686262&cc=us&lc=en&dlc=en&product=4021935&tmp...
hope it helps,
Take it easy,
Say "Thanks" by clicking the Kudos Star in the post that helped you
Although I work for HP,my posts and my replies are my own
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Frontend printing from bypass tray

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