FROZE and I can't reset it
I go t my new Ipod today in the mail and took it out of the box and turned it on and chose english and then at the main menu it froze and wont turn of, respont to the reset or the charger? Should I let the battery run down then try again or send it back\\HELP!!!!
Also, did it do the initial reset that only will turn on if you plug the USB cable into into the power outlet and then plug that into the wall? I know that this was the only way that I could reset it. After this, it worked fine. It's just my small 2 cents.
Similar Messages
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I forgot My iCloud password, and i can not reset it as the system is not accepting the answer to the security questions and also the mail to my apple ID mail box is blocked, how can i reset my password for my apple ID.
Hello nmssns,
Thank you for contacting Apple Support Communities.
You can start with this article to reset your iCloud password. Depending on your exact circumstances, blocked email, forgot security questions, etc., there are links provided to guide you through those issues.
About Apple ID security questions
http://support.apple.com/kb/HT5665
Regards,
Jeff D. -
I Forgot my Apple ID password and I can't reset it because the related email account has been closed and the security questions don't work! How do I solve this? Thank you.
Click here and contact Apple.
(113292) -
I forgot my iCloud password, and i can not reset it with email authentication, when i do it, i don't receive any mail from Apple
If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
Hi ALL,
hope you are well.
I can't remember my Answers for the security questions and i can't reset my Security questions because i don't have a rescue mail what can i do?
and i tried calling the security support team and they told me they will send me an instructions how to do it and still got nothing till now.
So please can i have some support.
I'll appreciate your help.
ThanksReset Security Questions
There are several different methods. Try one. If it doesn't work,
then try the next one. Don't try to do everything at once.
Frequently asked questions about Apple ID
Manage My Apple ID
Note: you may need to continue entering false answers to the questions until you trigger the response needed to start making changes. It will take six or nine retries.
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
I forget my apple Id secure question, and I can't reset it , what am I supposed to do ? Please help .....help
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"... i do this but not working -
My App Store disappeared and I can't reset it to factory settings. Please help
no joke ,y App Store is gone and I can't reset back to factory setting and I can't do anything with the restrictions someone help me.
<Email Edited By Host>Never post your email address in a public forum - no joke. I asked the hosts to remove it.
Now why don't you explain your situation in a little more detail and a little more clearly. -
My iPad is frozen with the message that I need more storage from I cloud and I can't reset it. What can I do to get it reset so I can use it?
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
I forgot my security answers since i made my apple id a while ago and I can't reset it because I can't see the link to reset it
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114579) -
I forget my security questions and i can't reset it
I forget my security questions and i can’t reset it
need helpYou need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114386) -
I forgot my security answers ! and i can't reset it from the ID sitting what most i do to reset it?
when i press the link to reset my security answers they send my link to reset password!1) Apple ID: All about Apple ID security questions
If necessary...
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact -
My ex boy friend was using my iPhone it got his iCloud on it but wanted to give me the password and I can't reset my iPhone what I should do pls it's an iPhone 6
Try
If the iPhone or iOS device is lock to an Apple ID or iCloud account
http://support.apple.com/kb/TS4515
If you don't know the password
He will need to remove the device from the account
or
I hope you have the original recite for the iPhone, you will need it, "Once you have the recite"
Contact Apple for support and service World Wide
http://support.apple.com/kb/HT201232 -
I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105466) -
hi, i move from us to iran, and i forgot my security questions ,and i can't reset it, what can i do?
Apple ID security issues -
Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account
holder. You can set it up so that Apple calls you, either immediately or at a
time convenient to you.
1. Go to www.apple.com/support
2. Choose Contact Support and click Contact Us
3. Choose Other Apple ID Topics and choose the appropriate topic for your
issue
4. Follow the onscreen instructions -
I forgot my apple account security questions and i can't reset them because there is no link under
hello
i forgot my apple account security questions and i can't reset them because the link forget your security question ****@apple.com doesn't show need helpHope this helps.
https://discussions.apple.com/message/24202564#24202564
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