Froze on Blue Screen with Apple and loading bar
My Ipod Touch was updated wtih new updates. It is now froze on a dark blue screen with an apple on it. Then a loading bar with nothing loading. I can't get it to turn off, or anything. Not sure what to do next.
Welcome to the discussions,
did you try to reset the ipod by holding the sleep and home button until the Apple logo comes up again? If this is not working, connect in recovery mode and restore.
Recovery mode: http://support.apple.com/kb/HT1808
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You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
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churpchurp22,
You are posting on the wrong forum, this forum is for Intel based iMacs. A 2002 G4 would be a PowerPC machine, please post on the correct forum. My guess though is the HD has packed up and crashed. -
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Hello rosavoyles,
The article linked below provides information and troubleshooting steps that can help get your Mac to boot properly again.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Cheers,
Allen -
I have an iMac from 2008. When I start I get gray screen with apple and turning gear. Next blue screen. Then light blue screen with turning gear. Back to blue screen. Now just back and forth blue to light blur
Reinstall OS X:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer. -
MacBook will turn on to white screen with gray apple and loading bar, will load very little and then turn off. What do I do?
Bescobar23,
which model MacBook do you have, and which version of OS X is installed on it? -
Frozen startup screen with apple and spining cirlce. BRAND NEW FROM APPLE!
i just bought a new imac today from chadstone apple store and i tried installing one of the grey discs but halfway through installation i stopped it coz i realised i already had it on the computer. then it gave me option to restart or shutdown, i clicked restart but then it froze on the screen - GREY APPLE AND SPINNING SMALL GREY CIRCLE!
WHAT DO I DO?{quote}i tried installing one of the grey discs but halfway through installation i stopped it coz i realised i already had it on the computer. {quote}
I think you hit the nail on the head right here. Put the restore disk in and restart holding down the C key and install it without canceling. -
My phone is stuck on the black screen with the circular loading bar in the middle. How do i fix it?
My phone is stuck on the black screen with the circular loading bar in the middle. how do i fix it?
Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears)
If that didn't help, do a restore by connecting with iTunes. -
HELP! iMac not starting up ... blue screen with folder and blinking ?
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i have tried powering down and powering back up with holding down the option key, but all i get is a screen with two buttons with a curved arrow and a straight arrow. however, i can't click any of them!
i don't know what to do and i need major help! can anyone help me? i don't want to spend the $49 again for a simple fix.For starters, follow the steps in this Apple KB Article Post back if you have any questions or things still don't work out.
Clint -
IPAD IS RUNNING AFTER ATTEMPT TO UPDATE WITH APPLE AND LOADING ON SCREEN
my ipad ceases to function normally and i was unable to use email and no contacts were displayed. logged on my computer and there was an update due attempted the update and it failed. now ipad has apple symble in black screen with loading indicator running has been like this over 1 hour
With it connected to itunes, select Restore.
If it will not let you, disconnect the iPad, press and hold the home and power buttons for ten seconds, until the apple appears. Then, after it restarts, restore it. -
TS1702 Phone stuck on the updating screen. Black with the apple and loading bar.
Updated to iPhone ios6. It started uploading the software. Iphone screen black with the apple and the loading bar. It's stuck there. Won't do anything. Itunes doesnt even recognize it anymore.
iOS: Unable to update or restore
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My emac won't boot past grey loading screen with apple and spinning disk
I tried starting it up and it does the usual except when it gets to the grey screen with the loading disc and apple, it does nothing else. I dont have access to an install disc and even if I did, the tray doesn't even open. Please help!!!
Do you have the Install Discs for this Mac?
Might be time for a relatively painless Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...
http://docs.info.apple.com/article.html?artnum=107120
Just be sure to select Preserve Users & Settings.
But with that loginwindow crash, we may need to trick it...
Reset OS X Password Without an OS X CD...
http://theappleblog.com/2008/06/22/reset-os-x-password-without-an-os-x-cd/
Admin Hack...
http://www.hackmac.org/?q=node/4
Starts up like the first time you buy a new Mac, but after filling in all that info again, you should have access to the computer and the other Users & files will still be there... give the new User a different name than an existing one. -
MBP stuck at gray boot screen with apple logo, loading wheel, and loading bar
Today i was using my mac book pro and it was working just fine, and i shut it off and when i tried to use it later I get stuck at this screen. I have never seen this loading bar and it doesnt seem to do any thing because it only goes as far as it is in the picture then it dissapears leaving me stuck at the apple logo and the loading wheel.
Sadly i cant get my warranty information since i cant get past boot up, and the serial number in the battery area is to small to read (the letters or numbers are literaly blobs)
I have tried holding shift at boot and it does nothing and holding alt during boot only shows the hard drive icon, but when i click it im back to stage 1.Spaghettipopsicle wrote:
Today i was using my mac book pro and it was working just fine, and i shut it off and when i tried to use it later I get stuck at this screen.
Your Mac is attempting to fix your drive and it's not succeeding, you can let it go for some time and see if it clears up.
https://support.apple.com/kb/TS3148
Do these steps.
If on 10.6 stick a clean and polished 10.6 disk into the computer and reboot holding the c key down.
If on 10.7 hold the command and r keys and boot, you'll enter Lion Recovery Partition.
Under the Utilities Menu is Disk Utility, use it to Repair Disk (note any failures!) and Repair Permissions (ignore list)
See if your computer boots, if not repeat the above steps and use Disk Utility to format a blank external drive, Partiiton Tab, Option: GUID, format OS X extended (J) and click apply.
Next quit and install 10.6/10.7 onto the external drive, when that completes, hold the option key down and you can boot from it. Retrieve your files off the internal drive to the external.
If you cant' see your internal drive in Disk Utility, it's likely failed.
Sometimes you can software like Data Rescue, installed on another Mac or a external boot drive and "read" the failed drive for any salvagable data, provided it's still working mechnically. Good thing about DataResue supposedly is you don't pay unless it's sure it can recover some of your files. I never used it as I make many backups, or bootable clones.
Mechanically failed drives data can only be recovered by platter dissection, a very expensve process.
There is several ways to read the drive, take it out and place it in a enclosure or use a IDE/SATA to USB adapter cable with another Mac or PC (with MacDrive) or use another Mac and Firewire Target Disk Mode (hold T on the sick Mac)
https://support.apple.com/kb/ht1661
If the drive works and you got your data off of it, you can erase it (use the Zero option, GUID/OS X Ext.J) and reinstall OS X, same user name as before, update, (Repair Disk from disk if on 10.6.8) install programs and return files last (and in that order exactly) your machine will be as close as possible to the way it was.
Lastly, consider making a clone, this way you can simply option boot and use that.
http://www.bombich.com/
If the above is too much for you, please let a local Mac/Pc specialist assist you to prevent data loss. -
MacBook Pro freezes at startup on grey screen with apple and spinner
I was on Firefox and suddenly the screen froze. 10-15 minutes later i still couldn't do anything on it so i had to force power my laptop off by holding down the power button. Normally when I have this sort of issue, this will solve it. But when I try to turn my laptop back on it gets to the grey screen with the apple logo and little spinner thing and just stays on that screen forever. I'm not really sure what to do now. A couple articles suggested "reseting the PRAM" and I tried that but it didn't help. If you have any suggestions if really appreciate it. And I'm not really sure if i have everything backed up and I really don't want to lose all my pictures so if you could keep that in mind if you have any ideas I'd appreciate it. thanks!
emeraldxx wrote:
But when I try to turn my laptop back on it gets to the grey screen with the apple logo and little spinner thing and just stays on that screen forever.
Could be problems with the boot drive, corrupted system and or a incompatible/old outdated third party kerenel extension file..
Run through this list of fixes, it's systematically designed to narrown down your issue.
..Step by Step to fix your Mac -
Grey screen with apple and endless circle at startup...never going further
I am hoping someone can help me figure out why my G3 won't go to the desktop page when I try to start it up. I downloaded some updates and then when I went to restart, I could only get the grey apple screen with the little circle going around and it stays that way for hours not going further. Nothing else appears on the screen. There is no message. Someone mentioned a "safe start". Would that be something to try? What could be wrong? Is the computer too old? Did it blow a fuse or something? Help! It was working fine earlier.
You can try starting in safe mode (see directions below) but I am not optimistic. Should it indeed start up in Safe Mode then you might be able to re-install the package(s) safely 9again, see below) from there.
Two things seemed to be solutions for Security Update 2008-008 problems from what I have read, and may also work with 2009-01.
One is Archive and Install which will replace the corrupted system but then requires you reapply all your updates. Select the keep settings and preferences when doing A&I. Make sure you select that option when doing A&I if you want settings and preferences kept. Some third party applications may need reinstalling if they have special components.
[Mac OS X: About the Archive and Install feature|http://support.apple.com/kb/HT1710?viewlocale=en_US]
[X-Lab Archive and install|http://www.thexlab.com/faqs/archiveinstall.html]
[Kappy's A&I instructions|http://discussions.apple.com/thread.jspa?threadID=1823034&tstart=0 ]
[How to get files from a previous home directory after Archive and Install|http://docs.info.apple.com/article.html?artnum=107297]
The other is to try to re-install the security update on the main drive while booted from a secondary drive or in Single User Mode. This could be from another Mac computer while your first one is in Target Disk Mode, perhaps a bootable backup drive, or possibly from your installer disc. Here's references for those methods:
http://discussions.apple.com/message.jspa?messageID=8728797#8728797
http://discussions.apple.com/message.jspa?messageID=8733921#8733921
http://discussions.apple.com/thread.jspa?messageID=8634535#8634535
A version of this is to use Single User Mode and Terminal to re-install the update as in:
http://discussions.apple.com/message.jspa?messageID=8991074#8991074
Updating
Certain steps appear to minimize the risk of an update producing problems.
Number one is to make sure you have a clone backup of your computer in case you do need to back out of it again. This is the only guaranteed way of not having to worry about the results of an update.
Some like to boot from their installer discs or an external backup and verify (and if necessary repair) their internal drives as well as drive permissions. This is done with Disk Utility. You can verify a drive while booted from the same drive but sometimes this produces spurious errors. Repairing a drive (if necessary) has to be done while booted from another disk. Permissions repair can, and is probably best, done when booted from your internal drive.
[Resolve startup issues and perform disk maintenance with Disk Utility and fsck|http://docs.info.apple.com/article.html?artnum=106214]
[Using Disk Utility in Mac OS X 10.4.3 or later|http://docs.info.apple.com/article.html?artnum=302672]
[Disk Utility's Repair Disk Permissions|http://docs.info.apple.com/article.html?artnum=25751]
You can also go to the step of booting into safe mode to do the install.
[Mac OS X: Starting up in Safe Mode|http://docs.info.apple.com/article.html?artnum=107393]
[What is Safe Boot, Safe Mode? (Mac OS X)|http://docs.info.apple.com/article.html?artnum=107392]
[Safe Boot takes longer than normal startup|http://docs.info.apple.com/article.html?artnum=107394]
I like to download the update onto my computer and install it from there rather than let Software Update do it. I know a few people who had problems with doing the update via software updater found a manual install to work.
Repair permissions again afterward.
It also helps to only install one update at a time and to run the computer for a while to make sure it is behaving well.
The more cautious even like to unplug third party peripherals (see [comment by BDaqua|http://discussions.apple.com/message.jspa?messageID=9040746#9040746]).
Almost all of the above steps (except backup) have been questioned as to necessity because probably many people have done successful updates without doing them. I say they can't hurt, they can very likely do good (especially if your computer isn't regularly maintained), so why not do them to be safe.
[BDaqua's comments on updating problems|http://discussions.apple.com/message.jspa?messageID=8948595#8948595]
[Baby Boomer's comments on updating problems|http://discussions.apple.com/message.jspa?messageID=9025760#9025760]
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