Frozen Blackberry + spurious messages

HELP!!!
After being dropped on kitchen floor, back fell off, battery connection came undone, but no obvious damage.
On putting it back on, various spurious messages kept appearing, e.g. –
“ Uncaught exception: Application net_rim_bb_messaging_app(217) is not responding; process terminated."
“Uncaught exception:java.lang.NullPointerException”
Also, only messages showing in Inbox were three service messages from when I first got this BB - no sign of all the others. However, did manage to get into Saved message folder, and they all seem to be OK, but it generally won’t let me navigate to different folders, etc..
Also seems to hang up at some points ( e.g. when I tried Email reconciliation) trackball just freezes, as does back arrow - nothing happens, couldn’t even switch off but, after a few minutes, it suddenly popped up wth the message -
“Uncaught exception:Application net_rim_bb_messaging_app(101) is not responding; process terminated”
This is my third BB, and I've never had anything like this before. Going to be going away for a few days, and really need to have BB operational - any helpful suggestions, please? (not too technical, if poss)
Thanks!
Jay99

Jay, Greetings, and welcome to the BlackBerry.com Support Forums.
First off, reboot your BlackBerry device again: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
Post back here if those error messages occur again.
Did your email account come back?
If not, do this on the device:
1. Options > Advanced > Host Routing Table > Menu > Register.
2. Resend your service books from your carrier BIS site.
From your handheld device: http://www.blackberry.com/btsc/KB15402
From your desktop PC: http://www.blackberry.com/btsc/KB02830
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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