Frozen Cursor - Satellite l55

cursor frozen mid screen...cant click on anything
keyboard doesnt work
same in safe mode
cant access control panel because i cant click on anything
tried fn - f9 to enable mouse as I was told this could be the problem, still doesnt work
usb mouse doesnt work
rebooted in mini xp mode and it works so was told this isnt a hardware issue but a os issue, then told to slave my hard drive to different computer to get all my data off before uninstalling/reinstalling windows....
any easier way of doing this without losing any of my data?? Thanks!

Unplug the power connector and remove the battery. Wait a minute and reattach the power adaptor. See if the computer works now. The computer may just need to be reset and by removing and draining the power, that could have fixed the problem. If it doesn't, again turn off the computer and attach a USB mouse and keyboard. Maybe that'll work with the computer. If not, you may have to remove the hard drive and slave it to a working computer in order to retrieve your old data.

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DVD/CD Drive not working on Satellite L55

I have a Satellite L55 laptop with DVD/CD drive that I've used successfully to burn CDs in the past. Yesterday, I tried to view a DVD given to me by a friend and all it did was click and nothing happened. No error message other than telling me there was no DVD in the drive.
This morning, I put in a CD and same thing happened. You can hear the drive whirr a bit but then there are little repeated clicking noises and nothing. iTunes told me to put in a blank CD (the CD shows as blank in other drives), and if I look at Windows Explorer, it tells me to put in a DVD.
I've taken a quick look at the driver and it tells me that everything is working properly. If I tell Windows (8.1) to update the driver, it tells me it's the latest driver.
As far as I know, nothing has happened physically to the drive, beyond being opened accidentally on occasion when moving the laptop since the open button just happens to be in the right position for that to happen when you lift up the laptop.
Any ideas as to what I can try to do to see if the drive is truly dead before attempting to replace it?
Thanks,
Marie

Always post your full model and operating system.
run the microsoft fix-it to correct the problem for you the page is here - http://support.microsoft.com/mats/cd_dvd_drive_problems/
Or here is the tool - http://go.microsoft.com/?linkid=9740811
Diagnose and repair CD or DVD drive issues, when you cannot burn or play CD or DVD discs, when a drive is not found, not accessible or not connected.
Run now
Advanced-Download to run on a different or disconnected computer
Click Download below, then click Run or Open in your browser and follow the onscreen prompts to create the Fix it Portable folder
Then copy the Fix it Portable folder to the computer with the problem and run the Launch Fix it application
Download
What it fixes
Your CD or DVD Drive does not read or write and is shown as disabled
The media in your CD or DVD drive cannot be read
The media cannot be written to by your CD or DVD drive
You receive one of the following errors:
A class specific or device specific driver is missing or corrupt
A CD or DVD drive cannot be found or is not connected
The CD or DVD drive is experiencing a problem that prevents it from working properly
The CD or DVD drive is not accessible via an assigned drive letter
Runs on
Microsoft Windows Server 2003
Microsoft Windows Server 2003 R2
Microsoft Windows XP
Windows 7
Windows Server 2008
Windows Server 2008 R2
Windows Vista
Windows 8
Windows 8.1
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

Update Graphics Driver on Satellite L55-A

Hi All,
I want to update Toshiba's L55-A5385 Graphics Driver. I have already updated Intel(R) HD Graphics 4000 Display Adapter
Driver from Device manager but i expected it will update to version latest vesion 15.33.35.64.4176 (https://downloadcenter.intel.com/search?keyword=Intel+HD+Graphics+4000 ) but i'm still having 10.18.10.3282
version. Please suggest me How can i update Graphics Driver.
Also when i connect my Laptop to TV using HDMI cable it looses quality and also have small glitches. Please suggest How can i get best quality through HDMI cable and is this problem relates to Graphics Driver update?
My laptop configuration is
Model : Satellite L55-A
Processor : Intel Core i5 3337U CPU @ 1.80GHz
RAM : 6 GB DDR3
GPU : Intel(R) HD Graphics 4000
OS : Windows 8.1 64 bit
Thank You
Ketan

Download and install the latest driver from Intel's site. Don't use the update driver feature in device manager, it rarely updates the driver of the device.
In regards to hooking it up to your TV, make sure your HDMI cable is Gold plated not the regular silver coated cables. If the one your using is working fine with say, a blu-ray player, update the driver first and try comparing the results.

Help! My MacBook air has frozen cursor wont move command q does nothing. How do I restart it. I am using my phone to ask for help

Help! My MacBook air has frozen cursor wont move command q does nothing. How do I restart it. I am using my phone to ask for help

Hold the power button down for 5-6 seconds until it powers down. Then click the power button to power on and restart.
Regards

Satellite L55-A5284 battery not charging

I have had this Toshiba Satellite L55-A5284 for about 11 months now. Everything was going fine and then less than 5 days ago I unplugged the AC adapter and the laptop just went off. Long story short went on Toshiba's troubleshooting section in Support and answered some questions and it told me that I needed a new AC Adapter. Received the adapter today and plugged it in still have the same problem battery not charging. I called Toshibal support and was told that my laptop has a built in battery and in order to change it without a fee being charged to me I would have to send my laptop to Toshiba and wait 7 to 10 days to get my laptop back. I do not like this solution since alot of my personal information is on my laptop and the length of time I will be without my laptop. Does anyone out there have any other suggestions for me to get the battery replaced free of charge?

If the Troubleshooting Assistant finds that you laptop needs a new battery, it can send you a battery as well. It'll work just like the swap with the AC adapter. Unfortunately, you'll have to change the battery yourself (or get someone to do it for you). I don't like commenting on the difficulty because it's so subjective. You'd have to take the bottom case off to reach it. It won't void your warranty, but if you damage anything else while attempting to change it, that could.

Satellite L55-B5357 Can't access BIOS

How can i access/open BIOS on my satellite L55-B5357 laptop?? I've never had an issue opening bios on any conputer i've owned. I like this laptop, but i need to access bios and just can't figure it out. I've held F2 while powering up, held FN key plus F2 while powering up, tried ESC and most other F keys to no avail. I get the Tishiba Black screen first then it goes to the windows screen where i have to log in, no bios option. Please help???? This is driving me nuts, i've searched all over the internet and you guys are my last hope, what can i possibly be doing wrong, this should not be a problem, it should be as easy as pressing a key during boot. Thanks.

Since Win 8 and 8.1 came along, things have changed a bit. Hold DOWN the shift key while clicking Shutdown. Hold DOWN F2 while pressing the Power button. Voila! The BIOS/UEFI will appear.

Satellite L55-B5276 Function Key lock

I would like the function keys to default to F1-F12 rather than the video/playback/audio controls. I have looked around in the Toshiba utilities and have been unable to find something that would switch the default, like with my previous Satellite laptops. How do I accomplish this function?

Satellite L55-B5276
See System Settings on p. 114 of your User's Guide. The Keyboard tab has the setting you're looking for.
-Jerry

MOUSE FROZEN - CURSOR GONE!!

I have a big problem now with a frozen mouse and disappeared cursor! While in Mac OS 9.2.2, not Classsic, a full verison of 9.2.2, (although version 10.2.8 is also installed), I was just trying to drag and drop about 19 files totalling about 31 GB of data from my old La Cie Firewire external hard drive to my brand new LaCie 250 GB external hard drive. Just prior to this, I had successfully done this same procedure with another old LaCie Firewire external hard drive to this new one. Now I can budge neither the mouse nor the missing cursor, and I hate to restart the computer, (scary!), as both Firewire drives' icons are open, though nothing is processing. If I restart, will I damage the drives or data? Please advise a.s.a.p!! Thanks a lot!!
PowerMac G3 Mac OS 9.2.x 1 GB RAM, 3 internal SCSI drives, 2 external La Cie Firewire drives

Hi, brainbytes -
Welcome to Apple's Discussions.
First try a software reset (force quit the running app, which includes Finder) - press the key combo Command-Option-Esc. If that works, you may regain control with Finder, at which point do a normal Restart.
If it doesn't work, the machine will stay frozen.
It is okay to do a force restart using the button on the computer - doing so should not damage the firewire drive(s). Firewire drives do not need to be unmounted prior to restarting or shutting down.
However, given that the freeze happened in the midst of a copy process, some damage may occur to the disk's directory, which may then need to be repaired. OS 9's Disk First Aid can not repair a firewire drive; OSX's Disk Utility can. Better would be to use a stronger utility such as Alsoft's DiskWarrior.
Since you have OSX on the machine, do not use Norton Utilities.

Frozen cursor, will not shut down

My cursor is frozen and the track pad is not responsive, also when I press the shut down button it will not let me shut down because the mail application will not close. help please!

Hold the power button down for ten seconds.

"Scroll Bar" appears when moving cursor - Satellite L305D-S5904

I just bought a Satellite L305D-S5904 for my mother.
It came with Windows Vista Home Premium.
I noticed that a tiny scroll bar appears at the cursor sometimes.
It makes navigation quite a pain.
Can you turn this feature off?
To clarify, when using the touchpad, moving the cursor, sometimes a tiny "scrollbar" appears at the point of the cursor's "arrow."
This is unbelievably aggrevating!
I've never seen such a thing before.
Thanks for the help!

> I've never seen such a thing before.
Maybe because you didnt work with such hi-tech touchpad??? ;) lol
This is a touchpad feature which can be disabled in touchpad properties.
Check you control panel-> mouse
There should be something about touchpad settings.
There you have to disable the Virtual scrolling.

Frozen Cursor

Firefox 5.0, Flash player 10,1,53,64; Win 7 32 bit. My cursor keeps freezing 8 out of 10 times when playing flash. Tried re-installing but Firefox tells me I need additional plug-ins - when I click "get plug-ins" nothing happens. Can't re-install. All help appreciated. Thanks in advance.

Hi - thanks for the reply. Its actually FireFox 3.6.3, have no idea where the FF 5 came from. Anyway, tried your suggested installer and although the cursor hasn't frozen yet, it still acts very balky when flash is playing and seems to freeze but then unfreezes. Any other suggestions? Thanks again for your help, upside down person .

Cannot access boot from Mac OSX install Disc-frozen cursor

Twice a month I do some housekeeping and clean up my Mac--run scripts, verify preferences, repair permissions, etc. Quarterly I boot from the installation disc to renew any start up info that may have become corrupted.
My IMACG5 won't allow me to do this now. I put the disc in, and shut down the machine. I start it up again while holding down the C key but when it is finished booting from the disc my mouse cursor is frozen on the screen and I cannot acess anything. I have a battery operated mouse and I always check to make sure there is sufficient battery life.
Does anyone have any suggestions as to what is up and how I resolve this issue? At this point I won't be able to wipe my hard drive and re-boot everything fresh from my installaion discs because the cursor is frozen.
IMACG5 Mac OS X (10.3.9) wireless keyboard and mouse

Hello jaqueline & Welcome to Apple discussions
I put the disc in, and shut down the machine.I start it up again while holding down the C key but when it is finished booting from the disc my mouse cursor is frozen on the screen and I cannot acess anything.
I hope you mean Restart and not Shut Down.
Insert CD, under Apple drop down menu -> restart after/ at the chime hold the c key dowm till the gear/ wheel stops spinning .
http://docs.info.apple.com/article.html?artnum=107199
Please let us know keep us all posted,
Eme

How do I fix a frozen cursor?

With the last update my cursor freezes from time to time... any fixes for this?

When you next have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Satellite L55-A5226, battery doesn' charge fully.

llo,all. I'm new to this forum (1st post). I have a newerToshiba laptop, Satellite L55A5226, running Windows 8.1. It's running in balanced power mode. The problem is the battery stops charging at 80%.How can I enable the battery to charge the full 100%? I'm pretty sure it fully charged in the past. I may have changed the power setting since, which may explain this.Thanks for your assistance.

There is an eco charge setting that only charges battery to 80% it is suppose to give your battery a longer life span possibly you have that turned on.
Go to control panel, power options, eco utility, select battery life cycle, you will be able to turn on or off.
See picture:
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

My airbook is completely frozen: cursor/ rainbow ball stuck in top left corner

I dusted my computer last week, very gently. Right after that the trackpad went all sticky. There was no water on cloth. I wiped the stickiness off.
The computer continued working normally.
A day later my screen froze for the first time ever in almost 2 years of daily usage.
The computer doesn't reboot when I press the power button for 15 seconds.
I've tried powering it down: no luck.
I've tried pressing command + alt + escape ALSO command +control + escape
I have no clue what to do and I live in a remote area.
I'd appreciate any help. Thank you.

The next time you hold down the power button shut it off hold down the Shift KEY so that you reboot into safe mode. Continue holding the shift key down until you see the spinning wheel/sundial . From Safe mode you can run Applications/ Utilities/ Disk Utility-> DIsk First Aid, Verify DIsk and Repair Permissions.
You should not attempt to do or use anything else while in safe mode... we want to stabilize your computer before you attempt to use it normally again.
I expect that there may be repairs made to some permissions.
If disk verification fails come back and I will tell you what to try next.

Frozen Cursor - Satellite l55

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