Frozen Desktop Computer - white screen

This morning my computer froze on a white screen. I have no access to my control panel. I've tried rebooting, and disconnecting from the internet (no luck).
What's the best way for me to test whether or not this is a hardware, software or virus problem?
My computer is an HP Pavilion Intel Pentium E5300 running Windows Vista (64-bit).
Thanks for any help you can provide!

HPGuelpher, welcome to the forum.
When requesting help, you should always include the make/model of the computer and/or monitor. This information is necessary for us to review the specifications of them.
Depending on the age of the computer, you could have a failed power supply unit (PSU). Here is a guide to help you troubleshoot the problem.
Please click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

Similar Messages

My ipod touch has frozen with a white screen. None of the buttons will work to turn it off or take any action. Holding down buttons for 10 seconds plus does not work.Help

My ipod touch has frozen with a white screen. The on/ff and sleep buttons will not work whether pressed for a moment or held for more than 10 seconds as per help pages. When connected to computer it is not recognised and no indication in "devices".It has been working perfectly from Christmas until now. Was watching a TV prog via BBC iplayer when the image and sound froze for about 5 seconds then just white screen. Help

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."

My IPad Air is frozen with a white screen and Apple Logo on it.

My Ipad Air is frozen with the white screen and apple logo. I've tried resetting it several times and that doesn't help. I tried connecting to ITunes, but it isn't recognizing the device.
The battery is fully charged, at least for now, so I am not sure what else to try.

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

Installed itunes 10.7 today but the restart is frozen at the white screen with the rotating wheel. Any help is appreciated.

I installed itunes upgrade (10.7, I think) today but the restart is frozen at the white screen with the revolving wheel. Any suggestions?

Thanks for your reply
I tried Disconnect devices and network cables nothing
I can't Perform a Safe Boot i press shift key but nothing
I tried Reset the NVRAM / PRAM nothing
Now i am downloading lion os again "god help me"
For this step Start from your Mac OS X Install disc; use Disk Utility
(why apple stop Mac OS X Install disc ??? it is not a good idea )
Check your cables and power source
It is ok
Remove third-party RAM and internal hardware
Did not upgrade
Is there another fixes in case i couldn't download Lion os

My ipod touch is frozen on a white screen and when i connect it to the computer it doesnt come up on itunes so i cant restore it or reset it! :( please help mee

My ipods been freezing for a while but i just reset it every time it did but now it wont let me reset it, i read about restoring it on itunes but it wont come up on itunes when its frozen on the white screen

Try the white-screen topic here:
iPod touch: Hardware troubleshooting
Frequently it is due to a hardware problem.

Mac book pro is unable to display desktop ,only white screen with apple logo is appearing

Hi
I have a Mac book pro, since today morning the Mac book pro is not starting. It just displays the white screen with Apple logo and search signal. Despite waiting for a long time desktop is not coming up.
I have tried to restart it several time but the status remains same. Kindly help.
Thank you
Kind regards
satish

Gray, Blue or White screen at boot, w/spinner/progress bar

IPhone frozen/no brightness/white screen

So yesterday it start with my iphone telling me that I needed to connect to iTunes and restore because I couldn't make or receive calls. I reset it, and seemed OK. I later tried to play doodle jump, which crashed upon opening, so I reinstalled it to no avail. I discovered this morning that wasn't just doodle jump, but all 3rd party apps. It also went through stages of not turning on, telling me to restore it, and still having an image on the screen but there was absolutely no brightness to it, and instead of the screen going black when I press the sleep button on top, I would get a bright white screen. Giving up on resets, I came home from school and restored it, and it worked perfectly. Now it's 5.5 hours later and it just froze, unfroze, and had no brightness. I reset it, and now it wont turn on.
Any suggestions? Thanks

HPGuelpher, welcome to the forum.
When requesting help, you should always include the make/model of the computer and/or monitor. This information is necessary for us to review the specifications of them.
Depending on the age of the computer, you could have a failed power supply unit (PSU). Here is a guide to help you troubleshoot the problem.
Please click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

Desktop Manager White Screen

After sucessfully installing ver 4.3 for my Verizon Blackberry 8330's Desktop Manager to my VISTA PC I do not get an autostartup and when I double click the iconon the desktop all I get is a white screen. Task Manager says its running, but nothing happens and I have to use Task Manager to shut it down. I've re-installed to no avail.
Suggestions anyone?

Here;s one that where the DM changes the monitor resolution....getiin closer?
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10682&sliceId=SAL_Pub... 0 190232359
Determine the launch conditons and resolution to display:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04570&sliceId=SAL_Pub...
Message Edited by Bifocals on 10-03-2008 10:17 PM
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

HT201406 My iPod touch is frozen on a white screen

My ipod touch is frozen on a white screen

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I can't restore my iPod touch. It is now frozen with a white screen with vertical lines and I cannot restart it.

While trying to update my iPod touch OS, an error was encountered and iTunes suggested restoring my iPod. The restoration failed and my iPod's screen is a white with tiny grey vertical lines. I have not been able to restart the iPod. Sleep/Wake didn't do it, nor did pressing Sleep/Wake and home simultaneously go it. Any ideas?

- Let the battery fully drain. After charging for an hour try a reset:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- The connect to computer and restore if necessary and if yu cn.

My iPod Touch Is Frozen On A White Screen With Blue And Yellow Bars!! Help!!

What can I do... I even tried resteing it and restoring it... nothing worked!!

Let the battery fully drain. After charging for an hour try:
- Reset
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Connecting to computer and try to restore.
- If still white scree then time for an appointment at the Genius Bar of an Apple store.

Love my new ipad. But after upgrading to ios7 Safari became dodgy. Now it is frozen in a white screen and nothing will free it. Everything else on the ipad works fine. I deleted data, history, cookies, etc. Same problem. No change after power down.

Everything worked fine on my new ipad. After I upgraded to ios7 it still worked fine even if it looked very different. But Safari started acting strangely (it is starting the same thing on my iPhone 4s, too). Finally, it froze in state with no URL, no keyboard will come up, I can get Safari to close and start, but not actually function. I went into settings and deleted all the cookies, data, history, and so forth. Same state. I powered down the iPad and restarted. Same state. I tried a trick were I held down the button to bring up the power down stripe and then holding down the home button. Same state.
What can I do? Can I delete Safari and re-install it somehow? Should I take it to an Apple store?

If powering down with hard reset (press and hold two buttons Power and home) will not give positive results follow that article
iTunes: Restoring iOS software - Support - Apple
before you do restore backup using that article
iOS: How to back up and restore your content - Support - Apple

I downloaded the cocoPpa app for my iPhone and created shortcuts, it's now frozen on a white screen with the status bar it's not restarting but will do most normal functions that don't invoke leaving the page( except locking). Can anybody help?

Does anyone know what to do?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

My iPhone 5 is frozen with a white screen in text messages

Other apps work, just not messages. I can press home button to escape. X'd out of messages, tried holding the home and sleep button to reset, nothing. Help!

It sounds like you need to restore your device through iTunes.

Ipod frozen on white screen

Last Friday my daughter started downloading the new OS update for her iPod touch. The download was interrupted, and her iPod has been frozen on a white screen ever since. We have tried the solution everyone has mentioned (rebooting by holding the two buttons down until the apple logo shows up) but nothing happens. We have run the battery completely down several times, recharged and tried again, but still no change. The iPod won't turn off, and when we plug it into the computer, the computer doesn't recognize that it has been plugged in. What can we do to fix this?

Restore your iPod using this guide: http://support.apple.com/kb/HT1414
If that doesnt wok, call aplle suport and send it to them, if you're under warrenty, they'll fix it for free.
I Hope I Was Able To Help You Or Solve Your Question.
Simmm
3/12/2012
If Someone Helped You, Click
"This Helped Me"
If Someone Solved Your Question, Click
"This Solved My Question"

Frozen Desktop Computer - white screen

Similar Messages

Maybe you are looking for