Frozen during hard restart

BlackBerry Curve 8250 freezes during a hard restart. Progression bar on black screen stops 2/3 of the way. I've tried removing battery again and same thing happens.
I work with this device and absolutely need it to be functioning again.
Help, anyone?

Nevermind... it took care of itself, 30 minutes later.

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If you're iOS device isn't recognized at all on your computer, then the following Knowledge Base articles provide some great troubleshooting steps to follow, depending on the Operating System running on your computer:
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or
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Macbook Pro Running Slow, Constant Force Quit and Hard Restart

Unlike other folks in this forum, my Macbook Pro has been on the downturn for the last several months, as opposed to suddenly having issues when I downloaded Mavericks or some other program. I try to shut it down regularly so it's not constantly running, close out programs as I finish with them, etc, but it still seems to be very bogged down. I did Etrecheck with some more details on the issues below:
Problem description:
Macbook Pro running slowly with a myriad issues, including:
-I often have to force quit applications to close them because when I try to close them regularly, I get the rainbow wheel.
-When my Mac goes to sleep, it sometimes will not respond when I try to wake it back up and I will have to hard restart to get it to do anything. When it DOES respond to me moving the mouse, it will take a minute or two to boot up, during which time I get the rainbow wheel, or it will be stuck on the sign in page but won’t allow me to click in the password box or type my password.
-I get a pop up asking me to install Java Runtime Environment every few hours, but when I try to download it, the website says it’s not compatible for Mac- yet I still get the notification on my computer all the time!
-When I am connected to Apple TV and my computer goes to sleep, the screen on my laptop won’t return to normal size, even though it is no longer displaying to the Apple TV.
-And those are just the ones I can think of off the top of my head…
EtreCheck version: 2.1.5 (108)
Report generated January 14, 2015 at 2:11:30 PM PST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 15:19:54
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (175.57 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.adobe.AdobeCreativeCloud.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] net.cloudpath.HelperTool.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[failed] com.facebook.videochat.[redacted].plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Drive Application (/Applications/Google Drive.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Support]
Safari Extensions: ℹ️
Slick Savings [Installed] Adware! [Remove]
Searchme [Installed] Adware! [Remove]
Amazon Shopping Assistant [Installed] Adware! [Remove]
Ebay Shopping Assistant [Installed] Adware! [Remove]
3rd Party Preference Panes: ℹ️
Java [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      8% Google Chrome
      5% WindowServer
      2% hidd
      2% Google Drive
      1% loginwindow
Top Processes by Memory: ℹ️
168 MB Google Drive
155 MB Google Chrome
116 MB storedownloadd
103 MB Google Chrome Helper
99 MB Finder
Virtual Memory Information: ℹ️
211 MB Free RAM
1.43 GB Active RAM
1.22 GB Inactive RAM
778 MB Wired RAM
21.68 GB Page-ins
1.36 GB Page-outs
Diagnostics Information: ℹ️
Jan 12, 2015, 10:52:15 PM Self test - passed
Jan 12, 2015, 09:50:35 PM /Library/Logs/DiagnosticReports/Google Drive_2015-01-12-215035_[redacted].crash
Jan 12, 2015, 09:50:15 PM /Library/Logs/DiagnosticReports/Finder_2015-01-12-215015_[redacted].crash
Jan 12, 2015, 09:50:15 PM /Library/Logs/DiagnosticReports/SystemUIServer_2015-01-12-215015_[redacted].cra sh
Jan 12, 2015, 09:48:52 PM /Library/Logs/DiagnosticReports/loginwindow_2015-01-12-214852_[redacted].crash
Jan 12, 2015, 09:48:12 PM /Library/Logs/DiagnosticReports/WindowServer_2015-01-12-214812_[redacted].crash

Linc,
Thanks for the help! Here's what Terminal spit out:
Start time: 21:55:54 01/18/15
Revision: 1152
Model Identifier: MacBookPro9,2
System Version: OS X 10.10.1 (14B25)
Kernel Version: Darwin 14.0.0
Time since boot: 2 days 2 seconds
System load
   combined level = Bad
   - battery level = Bad
FileVault: On
Diagnostic reports
   2015-01-09 SystemUIServer crash
   2015-01-09 WindowServer crash
   2015-01-13 Finder crash*
   2015-01-13 Google Drive crash
   2015-01-13 SystemUIServer crash
   2015-01-13 WindowServer crash
   2015-01-13 com.apple.appkit.xpc.openAndSavePanelService crash
   2015-01-13 loginwindow crash
   2015-01-15 FaceTime hang
   2015-01-16 FaceTime hang
   2015-01-16 Pages crash
   2015-01-18 WindowServer crash
    * Code injection
Shutdowns
   Jan 16 20:35:49 cause: -60
   Jan 16 21:57:10 cause: -60
   Jan 18 16:42:55 cause: -60
Log
   Jan 16 21:44:34 pci pause: SDXC
   Jan 16 21:52:39 com.apple.CGXPCServicesAgent: Service exited with abnormal code: 1
   Jan 16 21:52:39 com.apple.WindowServer: Service exited due to signal: Bus error: 10
   Jan 16 21:52:44 com.apple.iTunesHelper.13664: Service exited with abnormal code: 1
   Jan 16 21:52:45 com.apple.Dock.agent: Service exited with abnormal code: 1
   Jan 16 21:57:10 pci pause: SDXC
   Jan 16 21:58:54 com.facebook.videochat.NAME.updater: Service exited with abnormal code: 1
   Jan 16 21:59:18 com.apple.xpc.launchd.domain.pid.BKAgentService.340: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/PrivateFrameworks/BookKit.framework/Versions/A/XPCServices/com. apple.BKAgentService.xpc
   Jan 16 21:59:18 com.apple.xpc.launchd.domain.pid.BKAgentService.340: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/PrivateFrameworks/BookKit.framework/Versions/A/XPCServices/com. apple.BKAgentService.xpc
   Jan 16 22:03:13 process Creative Cloud[304] caught causing excessive wakeups. Observed wakeups rate (per sec): 175; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45404
   Jan 16 22:30:12 PM notification timeout (pid 304, Creative Cloud)
   Jan 16 22:30:12 PM notification timeout (pid 332, Adobe CEF Helper)
   Jan 16 22:41:29 pci pause: SDXC
   Jan 17 01:44:11 pci pause: SDXC
   Jan 17 03:33:04 pci pause: SDXC
   Jan 17 03:56:03 pci pause: SDXC
   Jan 18 16:43:39 pci pause: SDXC
   Jan 18 17:51:45 com.facebook.videochat.NAME.updater: Service exited with abnormal code: 1
   Jan 18 18:47:28 PM notification timeout (pid 304, Creative Cloud)
   Jan 18 18:47:28 PM notification timeout (pid 332, Adobe CEF Helper)
   Jan 18 18:50:58 PM notification timeout (pid 304, Creative Cloud)
   Jan 18 18:50:58 PM notification timeout (pid 332, Adobe CEF Helper)
   Jan 18 18:53:21 PM notification timeout (pid 304, Creative Cloud)
   Jan 18 18:53:21 PM notification timeout (pid 332, Adobe CEF Helper)
   Jan 18 20:51:41 com.facebook.videochat.NAME.updater: Service exited with abnormal code: 1
I/O per process: coresymbolicati (UID 0) is using 24 MB/s
Daemons
   com.apple.AccountPolicyHelper
   com.apple.AirPlayXPCHelper
   com.apple.AmbientDisplayAgent
   com.apple.AssetCacheLocatorService
   com.apple.CodeSigningHelper
   com.apple.CoreRAID
   com.apple.CrashReporterSupportHelper
   com.apple.DesktopServicesHelper
   com.apple.DumpGPURestart
   com.apple.DumpPanic
   com.apple.FileCoordination
   com.apple.FontWorker
   com.apple.GSSCred
   com.apple.GameController.gamecontrollerd
   com.apple.IASUtilities.IASCloudConfigHelper
   com.apple.IFCStart
   com.apple.IOAccelMemoryInfoCollector
   com.apple.IOBluetoothUSBDFU
   com.apple.Kerberos.digest-service
   com.apple.Kerberos.kadmind
   com.apple.Kerberos.kcm
   com.apple.Kerberos.kdc
   com.apple.Kerberos.kpasswdd
   com.apple.KernelEventAgent
   com.apple.Localization.SetDefaultsService
   com.apple.ManagedClient.cloudconfigurationd
   com.apple.ManagedClient.enroll
   com.apple.ManagedClient
   com.apple.MobileFileIntegrity
   com.apple.NetworkDiagnostics
   com.apple.NetworkSharing
   com.apple.PCIELaneConfigTool
   com.apple.PerformanceAnalysis.animationperfd
   com.apple.RFBEventHelper
   com.apple.RemoteDesktop.PrivilegeProxy
   com.apple.RemotePairTool
   com.apple.ReportCrash.Root
   com.apple.ReportPanicService
   com.apple.SCHelper
   com.apple.SubmitDiagInfo
   com.apple.TMCacheDelete
   com.apple.TrustEvaluationAgent.system
   com.apple.UserEventAgent-System
   com.apple.UserNotificationCenter
   com.apple.WindowServer
   com.apple.afpfs_afpLoad
   com.apple.afpfs_checkafp
   com.apple.airport.wps
   com.apple.airportd
   com.apple.alf
   com.apple.appleseed.fbahelperd
   com.apple.applessdstatistics
   com.apple.apsd
   com.apple.aslmanager
   com.apple.audio.coreaudiod
   com.apple.auditd
   com.apple.authd
   com.apple.autofsd
   com.apple.automountd
   com.apple.awacsd
   com.apple.awdd
   com.apple.backupd
   com.apple.blued
   com.apple.bluetoothReporter
   com.apple.bluetoothaudiod
   com.apple.bnepd
   com.apple.bsd.dirhelper
   com.apple.cache_delete
   com.apple.cfprefsd.xpc.daemon
   com.apple.cloudfamilyrestrictionsd
   com.apple.cmio.AVCAssistant
   com.apple.cmio.AppleCameraAssistant
   com.apple.cmio.IIDCVideoAssistant
   com.apple.cmio.VDCAssistant
   com.apple.cmio.iOSScreenCaptureAssistant
   com.apple.cmio.registerassistantservice
   com.apple.configd
   com.apple.configureLocalKDC
   com.apple.coreduetd
   com.apple.coreservices.appleevents
   com.apple.coreservices.appleid.passwordcheck
   com.apple.coreservices.launchservicesd
   com.apple.coreservicesd
   com.apple.corestorage.corestoraged
   com.apple.corestorage.corestoragehelperd
   com.apple.coresymbolicationd
   com.apple.ctkd
   com.apple.cvmsServ
   com.apple.diagnosticd
   com.apple.discoveryd_helper
   com.apple.diskarbitrationd
   com.apple.diskmanagementd
   com.apple.displaypolicyd
   com.apple.distnoted.xpc.daemon
   com.apple.dpaudiothru
   com.apple.dpd
   com.apple.dspluginhelperd
   com.apple.dvdplayback.setregion
   com.apple.dynamic_pager
   com.apple.eapolcfg_auth
   com.apple.efilogin-helper
   com.apple.emond.aslmanager
   com.apple.emond
   com.apple.familycontrols
   com.apple.findmymacd
   com.apple.findmymacmessenger
   com.apple.fontd
   com.apple.fontmover
   com.apple.fseventsd
   com.apple.gkreport
   com.apple.gssd
   com.apple.hdiejectd
   com.apple.hidd
   com.apple.iBooksX-SecureUserDefaults
   com.apple.icloud.findmydeviced
   com.apple.iconservices.iconservicesagent
   com.apple.iconservices.iconservicesd
   com.apple.ifdreader
   com.apple.installandsetup.systemmigrationd
   com.apple.installd
   com.apple.installer.osmessagetracing
   com.apple.iokit.ioserviceauthorized
   com.apple.kcproxy
   com.apple.kextd
   com.apple.kuncd
   com.apple.locationd
   com.apple.lockd
   com.apple.logind
   com.apple.loginwindow.LFVTracer
   com.apple.loginwindow
   com.apple.logkextloadsd
   com.apple.mbicloudsetupd
   com.apple.mdmclient.daemon
   com.apple.metadata.mds.index
   com.apple.metadata.mds.scan
   com.apple.metadata.mds.spindump
   com.apple.metadata.mds
   com.apple.msrpc.lsarpc
   com.apple.msrpc.mdssvc
   com.apple.msrpc.netlogon
   com.apple.msrpc.srvsvc
   com.apple.msrpc.wkssvc
   com.apple.nehelper
   com.apple.nesessionmanager
   com.apple.netauth.sys.auth
   com.apple.netauth.sys.gui
   com.apple.netbiosd
   com.apple.networkd
   com.apple.networkd_privileged
   com.apple.networking.discoveryd
   com.apple.newsyslog
   com.apple.nfsconf
   com.apple.nfsd
   com.apple.nis.ypbind
   com.apple.nlcd
   com.apple.noticeboard.state
   com.apple.notifyd
   com.apple.nsurlsessiond_privileged
   com.apple.nsurlstoraged
   com.apple.ocspd
   com.apple.opendirectoryd
   com.apple.periodic-daily
   com.apple.periodic-monthly
   com.apple.periodic-weekly
   com.apple.pfctl
   com.apple.pfd
   com.apple.platform.ptmd
   com.apple.powerd.swd
   com.apple.powerd
   com.apple.preferences.timezone.admintool
   com.apple.preferences.timezone.auto
   com.apple.printtool.daemon
   com.apple.racoon
   com.apple.revisiond
   com.apple.rpcbind
   com.apple.sandboxd
   com.apple.scsid
   com.apple.secinitd
   com.apple.security.agentMain
   com.apple.security.authhost
   com.apple.security.syspolicy
   com.apple.securityd
   com.apple.securityd_service
   com.apple.sessionlogoutd
   com.apple.smb.preferences
   com.apple.softwareupdate_download_service
   com.apple.softwareupdatecheck.initial
   com.apple.softwareupdated
   com.apple.speech.speechsynthesisd
   com.apple.spindump
   com.apple.stackshot
   com.apple.statd.notify
   com.apple.storagekitd
   com.apple.storereceiptinstaller
   com.apple.suhelperd
   com.apple.syslogd
   com.apple.sysmond
   com.apple.systemadministration.writeconfig
   com.apple.systemkeychain
   com.apple.systempreferences.install
   com.apple.systemstats.analysis
   com.apple.systemstats.daily
   com.apple.systemstatsd
   com.apple.taskgated-helper
   com.apple.taskgated
   com.apple.tccd.system
   com.apple.thermald
   com.apple.ucupdate.plist
   com.apple.uninstalld
   com.apple.unmountassistant.sysagent
   com.apple.usbd
   com.apple.usbmuxd
   com.apple.var-db-dslocal-backup
   com.apple.vsdbutil
   com.apple.warmd
   com.apple.watchdogd
   - status: -43
   com.apple.wdhelper
   com.apple.wifid
   com.apple.wirelessproxd
   com.apple.wwand
   com.apple.xpc.smd
   com.google.keystone.daemon
   com.oracle.java.Helper-Tool
   com.vix.cron
   net.cloudpath.HelperTool
   org.cups.cupsd
   org.ntp.ntpd
   org.postfix.master
Agents
   com.adobe.AAM.Scheduler-1.0
   com.adobe.ARM.UUID
   com.adobe.AdobeCreativeCloud
   com.apple.AOSHeartbeat
   com.apple.AOSPushRelay
   com.apple.ATS.FontValidator
   com.apple.ATS.FontValidatorConduit
   com.apple.AddressBook.AssistantService
   com.apple.AddressBook.SourceSync
   com.apple.AddressBook.abd
   com.apple.AirPlayUIAgent
   com.apple.AirPortBaseStationAgent
   com.apple.AskPermissionUI
   com.apple.AssistiveControl
   com.apple.BKAgentService
   com.apple.BezelUIServer
   com.apple.CalendarAgent
   com.apple.CallHistoryPluginHelper
   com.apple.CallHistorySyncHelper
   com.apple.CloudPhotosConfiguration
   com.apple.ContainerRepairAgent
   com.apple.CoreAuthentication.daemon
   com.apple.CoreLocationAgent
   com.apple.CoreRAIDAgent
   com.apple.DataDetectorsDynamicData
   com.apple.DiagnosticReportCleanup.plist
   com.apple.DictationIM
   com.apple.DictionaryServiceHelper
   com.apple.DiskArbitrationAgent
   com.apple.Dock.agent
   com.apple.EscrowSecurityAlert
   com.apple.FTCleanup
   com.apple.FileSyncAgent.PHD
   com.apple.FilesystemUI
   com.apple.Finder
   com.apple.FontRegistryUIAgent
   com.apple.FontWorker
   com.apple.IMLoggingAgent
   com.apple.InputMethodKit.UserDictionary
   com.apple.MailServiceAgent
   com.apple.ManagedClientAgent.agent
   com.apple.Maps.mapspushd
   com.apple.NetworkDiagnostics
   com.apple.NotesMigratorService
   com.apple.PCIESlotCheck
   com.apple.PackageKit.InstallStatus
   com.apple.PubSub.Agent
   com.apple.RemoteDesktop.agent
   com.apple.ReportCrash.Self
   com.apple.ReportCrash
   com.apple.ReportGPURestart
   com.apple.ReportPanic
   com.apple.SafariNotificationAgent
   com.apple.ScreenReaderUIServer
   com.apple.SocialPushAgent
   com.apple.SpeechRecognitionCore.brokerd
   com.apple.Spotlight
   com.apple.SystemUIServer.agent
   com.apple.TMHelperAgent.SetupOffer
   com.apple.TMHelperAgent
   com.apple.TrustEvaluationAgent
   com.apple.USBAgent
   com.apple.UserEventAgent-Aqua
   com.apple.UserNotificationCenterAgent
   com.apple.VoiceOver
   com.apple.WebKit.PluginAgent
   com.apple.ZoomWindow
   com.apple.accounts.dom
   com.apple.accountsd
   com.apple.alf.useragent
   com.apple.aos.migrate
   com.apple.appkit.xpc.sandboxedServiceRunner
   com.apple.appleseed.seedusaged
   com.apple.appsleep
   com.apple.appstoreupdateagent
   com.apple.apsctl
   com.apple.askpermissiond
   com.apple.assistant_service
   com.apple.assistantd
   com.apple.bird
   com.apple.bluetoothUIServer
   com.apple.btsa
   com.apple.cfnetwork.AuthBrokerAgent
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   com.apple.cfprefsd.xpc.agent
   com.apple.cloudd
   com.apple.cloudfamilyrestrictionsd
   com.apple.cloudpaird
   com.apple.cmfsyncagent
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   com.apple.coreservices.lsactivity
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   com.apple.cvmsCompAgentLegacy_i386
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   com.apple.cvmsCompAgent_x86_64
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   com.apple.findmymacmessenger
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   com.apple.iCloudUserNotificationsd
   com.apple.icbaccountsd
   com.apple.ichat.BuddyPictureService
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   com.apple.imklaunchagent
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   com.apple.internetaccounts
   com.apple.iokit.IOServiceAuthorizeAgent
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   com.apple.maspushagent
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   com.apple.mdworker.32bit
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   com.apple.mdworker.mail
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   com.apple.metadata.mdwrite
   com.apple.midiserver
   com.apple.mrt.uiagent
   - status: -43
   com.apple.neagent
   com.apple.netauth.user.auth
   com.apple.netauth.user.gui
   com.apple.noticeboard.agent
   com.apple.notificationcenterui.agent
   com.apple.nsurlsessiond
   com.apple.nsurlstoraged
   com.apple.parentalcontrols.check
   com.apple.pboard
   com.apple.pbs
   com.apple.pictd
   com.apple.pluginkit.pkd
   com.apple.pluginkit.pkreporter
   com.apple.printtool.agent
   com.apple.printuitool.agent
   com.apple.quicklook.32bit
   com.apple.quicklook.config
   com.apple.quicklook.ui.helper
   com.apple.quicklook
   com.apple.rcd
   com.apple.recentsd
   com.apple.reclaimspace
   com.apple.rtcreportingd
   com.apple.safaridavclient
   com.apple.sbd
   com.apple.scopedbookmarksagent.xpc
   com.apple.screensharing.MessagesAgent
   com.apple.screensharing.agent
   com.apple.scrod
   com.apple.secd
   com.apple.secinitd
   com.apple.security.DiskUnmountWatcher
   com.apple.security.XPCKeychainSandboxCheck
   com.apple.security.XPCTimeStampingService
   com.apple.security.agentStub
   com.apple.security.cloudkeychainproxy3
   com.apple.security.keychain-circle-notification
   com.apple.sharingd
   com.apple.soagent
   com.apple.softwareupdate_notify_agent
   com.apple.speech.speechdatainstallerd
   com.apple.speech.speechsynthesisd
   com.apple.speech.synthesisserver
   com.apple.spindump_agent
   com.apple.ssinvitationagent
   com.apple.storeaccountd
   com.apple.storeassetd
   com.apple.storedownloadd
   com.apple.storeinappd
   com.apple.storelegacy
   com.apple.storeuid
   com.apple.syncdefaultsd
   com.apple.syncservices.SyncServer
   com.apple.syncservices.uihandler
   com.apple.systemprofiler
   com.apple.talagent
   com.apple.tccd
   com.apple.telephonyutilities.callservicesd
   com.apple.tencentweibo.xpc
   com.apple.tiswitcher
   com.apple.tonelibraryd
   com.apple.twitter.xpc
   com.apple.universalaccessAuthWarn
   com.apple.universalaccesscontrol
   com.apple.universalaccessd
   com.apple.unmountassistant.useragent
   com.apple.usernoted
   com.apple.warmd_agent
   com.apple.webinspectord
   com.apple.weibo.xpc
   com.apple.wifi.WiFiAgent
   com.apple.xmigrationhelper.user
   com.apple.xpc.loginitemregisterd
   com.apple.xpc.otherbsd
   com.facebook.videochat.NAME.updater
   - status: 1
   com.google.keystone.system.agent
   com.oracle.java.Java-Updater
   com.spotify.webhelper
   org.openbsd.ssh-agent
Extensions
   /System/Library/Extensions/JMicronATA.kext
   - com.jmicron.JMicronATA
Applications
   /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app
   - com.adobe.Photoshop
   /Applications/Adobe Reader.app
   - com.adobe.Reader
   /Applications/AdwareMedic.app
   - com.thesafemac.adwaremedic
   /Applications/All2MP3.app
   - com.Tresrrr.All2MP3
   /Applications/Chromecast.app
   - com.google.chromecast.setup
   /Applications/DeTune.app
   - com.headlightsoft.detune
   /Applications/Google Chrome.app
   - com.google.Chrome
   /Applications/Google Earth.app
   - com.Google.GoogleEarthPlus
   /Applications/Skype.app
   - com.skype.skype
   /Applications/Spotify.app
   - com.spotify.client
   /Applications/Switch.app
   - com.nchsoftware.switch
   /Applications/Transmission.app
   - org.m0k.transmission
   /Applications/Utilities/Adobe Application Manager/D6/Setup.app
   - com.adobe.Installers.Redirector
   /Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/uninstall/Uninstall Product.app
   - com.Adobe.Uninstall
   /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/uninstall/Uninstall Product.app
   - com.Adobe.Uninstall
   /Applications/Utilities/Adobe Application Manager/DECore/Setup.app
   - com.adobe.Installers.Setup
   /Applications/Utilities/Adobe Application Manager/DWA/Setup.app
   - com.adobe.Installers.Redirector
   /Applications/Utilities/Adobe Application Manager/IPC/AdobeIPCBroker.app
   - com.adobe.AdobeIPCBroker
   /Applications/Utilities/Adobe Application Manager/LWA/AAM Registration Notifier.app
   - com.adobe.PDApp.AAMRegistrationNotifier
   /Applications/Utilities/Adobe Application Manager/LWA/adobe_licutil.app
   - com.adobe.adobe_licutil
   /Applications/Utilities/Adobe Application Manager/P6/AAM Registration Notifier.app
   - com.adobe.AAMRegistrationNotifier
   /Applications/Utilities/Adobe Application Manager/P6/adobe_licutil.app
   - com.adobe.adobe_licutil
   /Applications/Utilities/Adobe Application Manager/P7/AAM Registration Notifier.app
   - com.adobe.AAMRegistrationNotifier
   /Applications/Utilities/Adobe Application Manager/P7/adobe_licutil.app
   - com.adobe.adobe_licutil
   /Applications/Utilities/Adobe Application Manager/UWA/AAM Updates Notifier.app
   - com.adobe.PDApp.AAMUpdatesNotifier
   /Applications/Utilities/Adobe Application Manager/UWA/LogTransport2.app
   - com.adobe.headlights.LogTransport2App
   /Applications/Utilities/Adobe Application Manager/core/AAMLauncherUtil.app
   - adobe.AAMLauncherUtil
   /Applications/Utilities/Adobe Application Manager/core/Adobe Application Manager.app
   - com.adobe.PDApp
   /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app
   - com.adobe.acc.AdobeCreativeCloud
   /Applications/Utilities/Adobe Creative Cloud/CoreSync/Core Sync.app
   - com.adobe.accmac
   /Applications/Utilities/Adobe Creative Cloud/CoreSyncV1/Core Sync.app
   - com.adobe.accmac
   /Applications/Utilities/Adobe Creative Cloud/HEX/Adobe CEF Helper.app
   - com.adobe.acc.HEXHelper
   /Applications/Utilities/Adobe Creative Cloud/Utils/Creative Cloud Installer.app
   - com.adobe.Install
   /Applications/Utilities/Adobe Creative Cloud/Utils/Creative Cloud Uninstaller.app
   - com.adobe.ACCC.Uninstaller
   /Applications/Utilities/Adobe Creative Cloud/Utils/CreativeCloud(URIHandler).app
   - com.adobe.CreativeCloud-URIHandler-
   /Applications/VLC.app
   - org.videolan.vlc
   /Incompatible Software/ACCFinderBundleLoader_32.app
   - Adobe.ACCFinderBundleLoader-32
   /Incompatible Software/ACCFinderBundleLoader_64.app
   - Adobe.ACCFinderBundleLoader-64
   /Library/Application Support/Adobe/CEPServiceManager4/CEPServiceManager.app
   - com.adobe.csi.CEPServiceManager4
   /Library/Application Support/Adobe/CEPServiceManager4/extensions/AdobeExchange/assets/ExmanMac/Conte nts/MacOS/LogTransport2.app
   - null
   /Library/Application Support/Adobe/CEPServiceManager4/html/CEPHtmlEngine.app
   - com.adobe.cep.CEPHtmlEngine
   /Library/Application Support/Adobe/Common/dynamiclink/7.0/dynamiclinkmanager.app
   - com.adobe.dynamiclinkmanager.application
   /Library/Application Support/Adobe/Common/dynamiclinkmediaserver/7.0/dynamiclinkmediaserver.app
   - com.adobe.dynamiclinkmediaserver
   /Library/Application Support/Adobe/Uninstall/{UUID}.app
   - com.Adobe.Uninstall
   /Library/Application Support/Google/GoogleTalkPlugin.app
   - com.google.GoogleTalkPluginD
   /Library/Application Support/Google/GoogleVoiceAndVideoUninstaller.app
   - com.google.GoogleTalkPluginUninstaller
   /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
   - com.microsoft.silverlight.sllauncher
   /Library/Application Support/Script Editor/Templates/Cocoa-AppleScript Applet.app
   - com.apple.ScriptEditor.id.cocoa-applet-template
   /Library/Application Support/Script Editor/Templates/Droplets/Droplet with Settable Properties.app
   - com.apple.ScriptEditor.id.droplet-with-settable-properties-template
   /Library/Application Support/Script Editor/Templates/Droplets/Recursive File Processing Droplet.app
   - com.apple.ScriptEditor.id.file-processing-droplet-template
   /Library/Application Support/Script Editor/Templates/Droplets/Recursive Image File Processing Droplet.app
   - com.apple.ScriptEditor.id.image-file-processing-droplet-template
   /Library/Image Capture/Devices/Canon IJScanner2.app
   - jp.co.canon.ijscanner2.scanner.ica
   /Library/Image Capture/Devices/Canon IJScanner4.app
   - jp.co.canon.ij.ica.scanner4
   /Library/Image Capture/Devices/EPSON Scanner.app
   - com.epson.scanner.ica
   /Library/Printers/hp/Fax/fax.backend
   - com.hp.fax
   /Library/Printers/hp/Fax/rastertofax.filter
   - com.hp.rastertofax
   /Library/Printers/hp/Utilities/HP Utility.app
   - com.hp.printerutility
   /Library/Printers/hp/cups/filters/pdftopdf.filter
   - com.hp.print.cups.filter.pdftopdf
   /Users/USER/Downloads/EtreCheck.app
   - com.etresoft.EtreCheck
   /Users/USER/Downloads/XpressConnect.app
   - net.cloudpath.XpressConnect
   /Users/USER/Library/Application Support/Facebook/video/3.1.0.522/FacebookVideoCalling.app
   - com.Skype.FacebookVideoCalling
   /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_aohghmighlieiainnegkcijnfilokake/Default aohghmighlieiainnegkcijnfilokake.app
   - com.google.Chrome.app.Default-aohghmighlieiainnegkcijnfilokake-internal
   /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_bepbmhgboaologfdajaanbcjmnhjmhfn/Default bepbmhgboaologfdajaanbcjmnhjmhfn.app
   - com.google.Chrome.app.Default-bepbmhgboaologfdajaanbcjmnhjmhfn-internal
   /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_boadgeojelhgndaghljhdicfkmllpafd/Default boadgeojelhgndaghljhdicfkmllpafd.app
   - com.google.Chrome.app.Default-boadgeojelhgndaghljhdicfkmllpafd-internal
   /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_cfhdojbkjhnklbpkdaibdccddilifddb/Default cfhdojbkjhnklbpkdaibdccddilifddb.app
   - com.google.Chrome.app.Default-cfhdojbkjhnklbpkdaibdccddilifddb-internal
   /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_kbmfpngjjgdllneeigpgjifpgocmfgmb/Default kbmfpngjjgdllneeigpgjifpgocmfgmb.app
   - com.google.Chrome.app.Default-kbmfpngjjgdllneeigpgjifpgocmfgmb-internal
   /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_oefddkjnflmjbclpnnoegglmmdfkidip/Default oefddkjnflmjbclpnnoegglmmdfkidip.app
   - com.google.Chrome.app.Default-oefddkjnflmjbclpnnoegglmmdfkidip-internal
PrefPane
   /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.pref Pane
   - null
Bundles
   /Library/Application Support/Adobe/APE/3.4/adbeapecore.framework/Versions/A/Libraries/Flash Player.plugin
   - com.macromedia.FlashPlayer-10.4-10.5.plugin
   /Library/Application Support/Adobe/Plug-Ins/CC/File Formats/Camera Raw.plugin
   - com.adobe.CameraRaw
   /Library/Internet Plug-Ins/AdobeAAMDetect.plugin
   - com.AdobeAAMDetectLib.AdobeAAMDetect
   /Library/Internet Plug-Ins/AdobePDFViewer.plugin
   - com.adobe.acrobat.pdfviewer
   /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
   - com.adobe.acrobat.pdfviewerNPAPI
   /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
   - com.oracle.java.JavaAppletPlugin
   /Library/Internet Plug-Ins/Silverlight.plugin
   - com.microsoft.SilverlightPlugin
   /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
   - com.google.googletalkbrowserplugin
   /Library/Internet Plug-Ins/o1dbrowserplugin.plugin
   - com.google.o1dbrowserplugin
   /Library/Printers/Canon/BJPrinter/Plugins/BJNP/CIJNetworkIOM.plugin
   - jp.co.Canon.ij.print.iom.CIJNP
   /Library/Printers/Canon/BJPrinter/Plugins/BJNP/CIJNetworkPBM.plugin
   - jp.co.Canon.ij.print.pbm.CIJNP
   /Library/Printers/Canon/BJPrinter/Plugins/BJUSB/BJUSBIOM.plugin
   - jp.co.canon.bj.print.bjusbiom
   /Library/Printers/Canon/BJPrinter/Plugins/BJUSB/BJUSBPBM.plugin
   - jp.co.canon.bj.print.pbm.USB
   /Library/Printers/Canon/BJPrinter/Plugins/BJUSB/CIJUSBClassDriver.plugin
   - jp.co.canon.ij.print.CIJUSBClassDriver
   /Library/Printers/Canon/BJPrinter/Plugins/BJUSB/CIJUSBClassDriver2.plugin
   - jp.co.canon.ij.print.CIJUSBClassDriver2
   /Library/Printers/Canon/BJPrinter/Plugins/IJBluetooth/IJBluetoothIOM.plugin
   - jp.co.canon.ij.print.ijbluetoothiom
   /Library/Printers/Canon/IJScanner/Plugins/ag07_09.plugin
   - jp.co.canon.scangear.ag07.09
   /Library/Printers/Canon/IJScanner/Plugins/ag08_09.plugin
   - jp.co.canon.scangear.ag08.09
   /Library/Printers/Canon/IJScanner/Plugins/cncl09_09.plugin
   - jp.co.canon.scangear.lld09.09
   /Library/Printers/Canon/IJScanner/Plugins/cnq2413_09.plugin
   - jp.co.canon.scanner.cnq2413.09
   /Library/Printers/Canon/IJScanner/Plugins/cnq2414_09.plugin
   - jp.co.canon.scanner.cnq2414.09
   /Library/Printers/Canon/IJScanner/Plugins/cnq4807_09.plugin
   - jp.co.canon.scanner.cnq4807.09
   /Library/Printers/Canon/IJScanner/Plugins/cnq4808_09.plugin
   - jp.co.canon.scanner.cnq4808.09
   /Library/Printers/Canon/IJScanner/Plugins/cnq4809_09.plugin
   - jp.co.canon.scanner.cnq4809.09
   /Library/Printers/Canon/IJScanner/Plugins/cnq9601_09.plugin
   - jp.co.canon.scanner.cnq9601.09
   /Library/Printers/Canon/IJScanner/Plugins/ijfshlib_09.plugin
   - jp.co.canon.scangear.ijfshlib.09
   /Library/Printers/Canon/IJScanner/Plugins/mld07_09.plugin
   - jp.co.canon.scangear.mld07.09
   /Library/Printers/Canon/IJScanner/Plugins/mld08_09.plugin
   - jp.co.canon.scangear.mld08.09
   /Library/Printers/Canon/IJScanner/Plugins/mld09_09.plugin
   - jp.co.canon.scangear.mld09.09
   /Library/Printers/Canon/IJScanner/Plugins/mld9601_09.plugin
   - jp.co.canon.scangear.mld9601.09
   /Library/Printers/Canon/IJScanner/Plugins/sfusb_09.plugin
   - jp.co.canon.sf.scanner.sfusb.09
   /Library/Printers/Canon/IJScanner/Plugins/sgusb_09.plugin
   - jp.co.canon.scangear.usb.09
   /Library/Printers/Canon/IJScanner/Plugins/smac_09.plugin
   - jp.co.canon.scangear.smac.09
   /Library/Printers/Canon/IJScanner/Plugins/zoom_09.plugin
   - jp.co.canon.scangear.zoom.09
   /Users/USER/Library/Application Support/Google/Chrome/PepperFlash/12.0.0.70/PepperFlashPlayer.plugin
   - com.macromedia.PepperFlashPlayer.pepper
   /Users/USER/Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
   - com.Google.GoogleEarthPlugin.plugin
dylibs
   /Applications/Utilities/Adobe Application Manager/D6/D6Native.dylib
   /Applications/Utilities/Adobe Application Manager/DECore/ARKSelector.dylib
   /Applications/Utilities/Adobe Application Manager/DECore/DE5/Setup.dylib
   /Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/ARKCmdCaps.dylib
   /Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/ARKCmdFS.dylib
   /Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/ARKEngine.dylib
   /Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/AdobePIM.dylib
   /Applications/Utilities/Adobe Application Manager/DECore/DE6/Setup.dylib
   /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/ARKCmdCaps.dylib
   /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/ARKCmdFS.dylib
   /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/ARKEngine.dylib
   /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/AdobePIM.dylib
   /Applications/Utilities/Adobe Application Manager/DWA/DWANative.dylib
   /Applications/Utilities/Adobe Application Manager/LWA/PWANative.dylib
   /Applications/Utilities/Adobe Application Manager/LWA/adobe_caps.dylib
   /Applications/Utilities/Adobe Application Manager/LWA/adobe_oobelib.dylib
   /Applications/Utilities/Adobe Application Manager/LWA/adobe_upgrade.dylib
   /Applications/Utilities/Adobe Application Manager/P6/IMSLib.dylib
   /Applications/Utilities/Adobe Application Manager/P6/P6Native.dylib
   /Applications/Utilities/Adobe Application Manager/P6/VulcanBridge.dylib
   /Applications/Utilities/Adobe Application Manager/P6/VulcanMessage.dylib
   /Applications/Utilities/Adobe Application Manager/P6/adobe_oobelib.dylib
   /Applications/Utilities/Adobe Application Manager/P6/adobe_upgrade.dylib
   /Applications/Utilities/Adobe Application Manager/P6/axlib.dylib
   /Applications/Utilities/Adobe Application Manager/P7/IMSLib.dylib
   /Applications/Utilities/Adobe Application Manager/P7/P7Native.dylib
   /Applications/Utilities/Adobe Application Manager/P7/VulcanBridge.dylib
   /Applications/Utilities/Adobe Application Manager/P7/VulcanMessage4.dylib
   /Applications/Utilities/Adobe Application Manager/P7/VulcanMessage5.dylib
   /Applications/Utilities/Adobe Application Manager/P7/adobe_oobelib.dylib
   /Applications/Utilities/Adobe Application Manager/P7/adobe_upgrade.dylib
   /Applications/Utilities/Adobe Application Manager/P7/axlibv7.dylib
   /Applications/Utilities/Adobe Application Manager/UWA/UWANative.dylib
   /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
   /Applications/Utilities/Adobe Application Manager/core/switcher/CCM_UI.dylib
   /Applications/Utilities/Adobe Application Manager/core/switcher/DWA_UI.dylib
   /Applications/Utilities/Adobe Application Manager/core/switcher/LWA_UI.dylib
   /Applications/Utilities/Adobe Creative Cloud/ACC/C3ContainerBL.dylib
   /Applications/Utilities/Adobe Creative Cloud/ACC/SibTrayNotification.dylib
   /Applications/Utilities/Adobe Creative Cloud/AppsPanel/AppsPanelBL.dylib
   /Applications/Utilities/Adobe Creative Cloud/AppsPanel/AppsPanelIL.dylib
   /Applications/Utilities/Adobe Creative Cloud/BehancePanel/BehancePanelBL.dylib
   /Applications/Utilities/Adobe Creative Cloud/CoreExt/Analytics.dylib
   /Applications/Utilities/Adobe Creative Cloud/CoreExt/C3Prefs.dylib
   /Applications/Utilities/Adobe Creative Cloud/CoreExt/CmdCntr.dylib
   /Applications/Utilities/Adobe Creative Cloud/CoreExt/ElevationManager.dylib
   /Applications/Utilities/Adobe Creative Cloud/CoreExt/LocManager.dylib
   /Applications/Utilities/Adobe Creative Cloud/CoreExt/VulcanMessage5.dylib
   /Applications/Utilities/Adobe Creative Cloud/CoreExt/VulcanWrapper.dylib
   /Applications/Utilities/Adobe Creative Cloud/CoreSync/plugins/ExchangePlugin/ExManCoreLib/Contents/Frameworks/libExMan CoreLibCoreSync64.dylib
   /Applications/Utilities/Adobe Creative Cloud/FilesPanel/FilesPanelBL.dylib
   /Applications/Utilities/Adobe Creative Cloud/FontsPanel/FontsPanelBL.dylib
   /Applications/Utilities/Adobe Creative Cloud/HEX/Chromium Embedded Framework.framework/Libraries/libcef.dylib
   /Applications/Utilities/Adobe Creative Cloud/HEX/HEX.dylib
   /Applications/Utilities/Adobe Creative Cloud/HEX/libplugin_carbon_interpose.dylib
   /Applications/Utilities/Adobe Creative Cloud/HomePanel/HomePanelBL.dylib
   /Applications/Utilities/Adobe Creative Cloud/NEX/NEX.dylib
   /Applications/Utilities/Adobe Creative Cloud/NEX/NEXUILibrary.dylib
   /Applications/Utilities/Adobe Creative Cloud/Utils/AdobePIM.dylib
   /Applications/Utilities/Adobe Creative Cloud/core/NXGCore.dylib
   /Library/Application Support/Adobe/APE/3.4/adbeapecore.framework/Versions/A/Libraries/WebKit.dylib
   /Library/Application Support/Adobe/CEPServiceManager4/lib/CSXS-Installer-Hook.dylib
   /Library/Application Support/Adobe/CEPServiceManager4/lib/ServiceManager-Launcher.dylib
   /Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.6.703/_platform_specific/mac_x64/libwidev inecdm.dylib
   /Users/USER/Library/Application Support/NCH Software/Components/ffmpeg15/libavcodec.53.dylib
   /Users/USER/Library/Application Support/NCH Software/Components/ffmpeg15/libavdevice.53.dylib
   /Users/USER/Library/Application Support/NCH Software/Components/ffmpeg15/libavfilter.2.dylib
   /Users/USER/Library/Application Support/NCH Software/Components/ffmpeg15/libavformat.53.dylib
   /Users/USER/Library/Application Support/NCH Software/Components/ffmpeg15/libavutil.51.dylib
   /Users/USER/Library/Application Support/NCH Software/Components/ffmpeg15/libswscale.2.dylib
Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
   - mod date: Oct 31 16:18:54 2014
   - checksum: 1885609465
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
           <key>Label</key>
           <string>com.oracle.java.Java-Updater</string>
           <key>ProgramArguments</key>
    <array>
           <string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
           <string>-bgcheck</string>
    </array>
    <key>StartCalendarInterval</key>
    <dict>
    <key>Hour</key>
    <integer>16</integer>
    <key>Minute</key>
    <integer>18</integer>
    <key>Weekday</key>
    <integer>2</integer>
    </dict>
    <key>StandardErrorPath</key>
           <string>/dev/null</string>
           <key>StandardOutPath</key>
           <string>/dev/null</string>
   </dict>
   ...and 1 more line(s)
Contents of /Library/LaunchDaemons/net.cloudpath.HelperTool.plist
   - mod date: May 8 15:12:14 2014
   - checksum: 1144074417
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>Label</key>
    <string>net.cloudpath.HelperTool</string>
    <key>MachServices</key>
    <dict>
    <key>net.cloudpath.HelperTool</key>
    <true/>
    </dict>
    <key>ProgramArguments</key>
    <array>
    <string>/Library/PrivilegedHelperTools/net.cloudpath.HelperTool</string>
    </array>
   </dict>
   </plist>
Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist
   - mod date: May 31 09:41:47 2013
   - checksum: 394026997
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>Label</key>
    <string>com.adobe.ARM.UUID</string>
    <key>ProgramArguments</key>
    <array>
    <string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>
    <string>semi-auto</string>
    </array>
    <key>RunAtLoad</key>
    <true/>
    <key>StartInterval</key>
    <integer>12600</integer>
   </dict>
   </plist>
Contents of Library/LaunchAgents/com.facebook.videochat.NAME.plist
   - mod date: Aug 8 22:50:18 2014
   - checksum: 4068084182
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
     <key>Label</key>
     <string>com.facebook.videochat.NAME.updater</string>
     <key>ProgramArguments</key>
     <array>
       <string>/usr/bin/java</string>
       <string>-cp</string>
       <string>/Users/USER/Library/Application Support/Facebook/video/3.1.0.522/FacebookUpdate.jar</string>
       <string>FacebookUpdate</string>
       <string>com.facebook.peep</string>
       <string>3.1.0.522</string>
     </array>
     <key>RunAtLoad</key>
     <true/>
     <key>StartInterval</key>
     <integer>10800</integer>
     <key>StandardErrorPath</key>
     <string>/dev/null</string>
     <key>StandardOutPath</key>
     <string>/dev/null</string>
   </dict>
   </plist>
Contents of Library/LaunchAgents/com.spotify.webhelper.plist
   - mod date: Oct 30 15:34:51 2014
   - checksum: 3354889649
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>Label</key>
    <string>com.spotify.webhelper</string>
    <key>KeepAlive</key>
    <dict>
     <key>NetworkState</key>
     <true/>
    </dict>
    <key>RunAtLoad</key>
    <true/>
    <key>Program</key>
    <string>/Users/USER/Library/Application Support/Spotify/SpotifyWebHelper</string>
    <key>SpotifyPath</key>
    <string>/Applications/Spotify.app</string></dict>
   </plist>
DNS: 75.75.75.75 (static)
User login items
   iTunesHelper
   - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app
Restricted files: 1430
Lockfiles: 15
Elapsed time (sec): 715

Windows server 2003 not working after computer hard restart

Hello, the following problem did occure. I was logged to windows server 2003, working on it, when my pc suddenly frozen, so i had no other option, than to make a hard restart of my pc. From that time, when a log into the windows server, i can see the server
desktop, but i cannot click on anything. I am hearing just the clicking sound. When i minimalize it a maximalize it back, all i can see is a black screen.
Can anyone help me, how to solve this problem ?
Thank you for your answers

Hi,
According to your description, my understanding is that Windows Server 2003 unable to start correctly.
You may try to restart the computer, when you see the message Please select the operating system to start, press the F8 . select the
Last Known Good Configuration, in order to start the computer by using the most recent settings that worked.
Or you may select Windows Advanced Option –> Safe Mode, check to see if this was caused by faulty drivers, programs, or services that start automatically.
More methods about troubleshooting startup problem, you may reference the link below:
How to troubleshoot startup problems in Windows Server 2003
http://support.microsoft.com/kb/325375/en-us
Best Regards,
Eve Wang

HT1600 My apple tv seems to have frozen during an update. what do i do?

My apple tv seems to have frozen during update. What do I do ?

Hi iphoneozqld,
If your Apple TV appears to have stopped updating, I would recommend a restart, and if issues continue, a restore:
Apple TV (2nd and 3rd generation): How to restart your Apple TV
http://support.apple.com/kb/ht3180
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/ht4367
Cheers!
- Ari

HT6114 My iMac seems to have frozen during the update- how long should I expect the update to take? The 'installing software update' bar is still showing itself working but has been stuck in the same position for over an hour.

My iMac seems to have frozen during the update- how long should I expect the update to take? The 'installing software update' bar is still showing itself working but has been stuck in the same position for over an hour. Any thoughts?

Update2: There is something very wrong with wireless on mountain lion recovery. I don't know what the problem is, but this link may explain:
http://osxdaily.com/2012/08/10/os-x-mountain-lion-10-8-1-beta-released-for-dev-t esting-may-include-wi-fi-fix/
Wireless recovery would start out with over 25 hours estimated and kept on failing. It turns out to be a two step process of downloading a few Mbytes then a 4Gbyte .dmg file, but I couldn't even download the Mbyte file. I bought the thunderbolt to gigabit ethernet adapter, plugged it in, restarted recovery and download of a little more than 4Gbytes took less than an hour. My limiting factor was probably comcast home internet rate of 12Mbps. The wi-fi wireless connection should be able to do over 100Mbps, so wireless shouldn't be much slower than wired, except wi-fi wireless is broken. Now that ML is installed and updated, wi-fi seems fine now, as I am using it right now, but I haven't tried downloading a big file yet.
Don't use wi-fi wireless for Mountain Lion recovery.

How to do a hard restart?

What do I do to hard restart when just holding power button off then restarting brings up frozen screen

Try resetting SMC.
    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
    Start up in Safe Mode.
    http://support.apple.com/kb/PH11212

My mac book pro has frozen during installation of OS X Yosemite. What to do?

my mac book pro has frozen during installation of OS X Yosemite. What should I do?

Wait it out for couple of hours.
Hope you have a backup.
If you have a backup ready, restart the computer.

Hot CPU Freezes MacBook Pro forcing hard restart

My MacBook Pro early 2011 13" freezes, requiring a hard restart when the CPU temperature stays in the 195 F (as measured by iStat nano) range for more than a few minutes. The fans run appropriately. I am running 16 GB of RAM, most of which is not being used during these 'hot' episodes (according to Activity Monitor). Typically they happen when Mail is trying to connect to iCloud and can't seem to do it. Then the spinning beach ball. Can't force quit or restart from the Apple menu. I'm using 10.7.4 on a dual core i7, 2.7 GHz unit. Any ideas for fixes?

Try these:
SMC/PRAM reset.
See what's loading in login items - delete the ones you don't want loading.
Check Activity Monitor and see what's using most of your cpu resources under all processes.
Once you've determined/see what using most of your CPU %, highlight it and hit quit process.
Once you've done that, do a disk verify then go on to do a verify disk permissions, repair if needed.
Do a restart and see if that helps.

MacBook Air (Mid 2013/Mavericks) - Freezes, requires hard restart

11-inch, Mid 2013 MacBook Air.
Upgraded to OS X Mavericks in December 2013 - have downloaded every fix/patch as prompted by the App Store.
Relatively simple use pattern - word processing and web work. No bootcamp or 3rd party software, out side of Mozila products (that I am aware of).
Aproximately once every 12 hours (regardless of continuous use), the entire computer freezes. It does not take input from any input devices/including external keyboard and mouse (which I normally do not use). The only way to fix this is a hard-restart.
I have previously suffered from sleep/wake crashes, this is a new sympton of purpose the same problem?
Getting anxious as I approach my final exams - which are written on computers. Apple - which specifically targets students and technologically unsavvy customers - has created a faulty product, unfit for the purpose for which it was sold.
Any suggestions on fixing or mitigating this problem?
My only thoughts have been a link to RAM use? I don't usually browse flash-websites or keep more than one word processing window open at once.!
Many Thanks!

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) on the advice of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.evenflow.dropbox com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/(\/Users\/)[^/]+/\1-/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps Model; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^EO]|x([^8]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm POST; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/s/^.*://p' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '/:$/{s/ *:$//;x;s/\n//;/Apple|Intel|SMSC/d;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm Heat; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; o=; fdesetup status | grep -q On && o=On; Ps FileVault; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel log"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm Daemons; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm Agents; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=; defaults read /Library/Preferences/com.apple.alf globalstate | grep -q 0 || o=On; Ps Firewall; o=`scutil --proxy | grep Prox`; Pm Proxies; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^$.+$ //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "; exit}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print}; /v6:/{if ($2 !~ "A") print}'`; Pm TCP/IP; [[ "$I" =~ [AW]i ]] && { o=`/S*/*/P*/*/*/*/*/airport -I | awk '/lR/{print $2}'`; o=$((o<=-87?o:0)); Ps RSSI; }; R && o=`sudo profiles -P | grep : | wc -l`; Ps Profiles; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc hosts <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "App check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l`; Ps "Restricted user files"; cd; o=`find .??* -path .Trash -prune -o -type d -name *.app -print -prune`; Pm "Hidden apps"; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font issues"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps UID; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

IMac runs slow intermittently; occasional freezes require hard restart.

Recently, my iMac (27", mid-2010, OS X 10.9.3) has begun intermittently running very slow, with occasional freezes requiring hard restarts. I've been keeping activity monitor open and notice that multiple Google Chrome Helpers open (4-5 of them) with each using 98%+ of CPU capacity. Not sure if they relate to the slow response time. They are sometimes open in the activity monitor, but response times on the iMac are normal. Then, suddenly, the iMac slows to a crawl, with 15-45 second beach balls, sometimes followed by complete freeze and crash.
Any suggestions for diagnosis and trouble-shooting?

See:
Mac Maintenance Quick Assist,
Mac OS X speed FAQ,
Speeding up Macs,
How to Speed up Macs,
Macintosh OS X Routine Maintenance,
Mac troubleshooting: What to do when your computer is too slow,
Essential Mac Maintenance: Get set up,
Essential Mac Maintenance: Rev up your routines,
Maintaining OS X,
Five Mac maintenance myths and
Myths of required versus not required maintenance for Mac OS X for information.
iMac (27-inch Mid 2011), OS X Mavericks (10.9.3), SL & ML, G4 450 MP w/Leopard, 9.2.2

What is the best way to shut down an iMac that has frozen during a data transfer? The disk I was writing to will not eject. Stopping "copy items to" doesn't work either_ it is frozen as well. Is there a way to force eject the disk so I can shut down?

Some more information on the above: OS: 7.2
1. None of the shutdown commands would work so I held the power button down and received a prompt that asked if I wished to force eject the drive, I selected
the force eject and then shut down.
2. Just recently I installed an eSATA _ Thunderbolt_ port multiplier compliant PCIe card (Seritek Q6G) into a thunderbolt external chassis (OWC Helios) (seritek Q6G).
This freeze data transfer also happened when I connected a Firmtek 5PM external tower to the iMac via thunderbolt cable.
The driver for the seritek Q6G was installed in the iMac previous to connection of any of the devices.
Both external towers mount ok on the iMac but have frozen during data transfer.
The initial freeze was with the Firmtek 5PM which is (JBOD)_ I thought that might have had something to do with the freeze_ it being JBOD_ so next I tried the Mercury Elite AL Pro Q2- which is formated in RAID 5. But then froze too.
Anybody have any experience with this?
Maybe I need another driver?
Or maybe some update to my OS?
Any suggestions welcomed.
Thank you

Hello BDAqua, thanx for the suggestions. Before I saw this reply I tried to first quit the finder and then to relaunch the Finder but that resulted was a blank gray screen.
In the end I ended up having to power down the iMac.
Fortunately the RAID array that was "active" seems to be fine and also has a firewire 800 connection so I can use it_ just not with thunderbolt until this issue is solved.
I'm going to check in the Applications>Utilities>system log to see if any clues are evident_ thank you for the suggestion.
PS: Nothing of note was obvious as a root cause in the Activity Monitor though.
hmmm....I was told that the Helios and seritek card were compatable and that the Helios didn't require any drivers..it will be a drag if there isn't an easy fix for this since this new PCIe card from seritek is the first to offer port multiplier compatibility for eSATA to thunderbolt...since they are both new I'm hoping that an OS upgrade will be the fix (presently7.2)...we shall see.

My battery drained. Screen shows battery with red line but doesn't seem to be recharding after 20 min. Should I wait or do a hard restart? I haven't backedup in ages and don't want to lose pics, contacts etc.

My battery drained. Pluged in to wall but screen shows battery with red line but doesn't seem to be recharding after 20 min. Should I wait longer or do a hard restart? I haven't backedup in ages and don't want to lose pics, contacts etc. Will a hard restart wipe all that out?

Agree with Richard:
-Your device needs both the CR and LF. To accomplish this:
option 1: Concatenate the "end of line" string constant (this is a combination of CR and LF, located in the string pallete) to all your outgoing commands. Make sure in the "Visa configure serial port" the "Termination character enable" flag is false.
option 2: Concatenate only a CR to your command's strings. Make sure in the "Visa configure serial port" the "Termination character enable" flag is TRUE AND that the termination character is set to 10 (meaning LF) which I think is the default.
Details can be seen in this link:
http://digital.ni.com/public.nsf/allkb/862567530005F09C862565BE005AB500
"Adding Termination Characters to VISA Serial Writes in LabVIEW"
Interesting would be to configure the serial port to accept not one but two termination characters. The above links refers to the document "Developer Zone Tutorial: Termination Characters in NI-VISA.", where this is supposed to be possible. The document however is 404'ed.
If someone find a working link please post it.
Regards

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