Frozen during hardware test
My macbookpro has frozen during the probe part of the hardware test (start using disk in drive, hold down "d"). It's been something like half an hour...
This is NOT during the test part. It's not even giving me those options yet (button greyed out).
What do I do now?
Just hit the power key. It seems to have started ok.
Similar Messages
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Ports not working--mac freezes during hardware test
My immediate problem is my mac freezing during the hardware test. I know it can take some time for the test to be completed, but it was over an hour and it was frozen at "2 min 16 seconds," and the mouse and keyboard aren't recognized. Even during the short test.
I held the power button down and turned it off.
The bigger problem is non-functioning ports. First it was the firewire ports to my maxtor hard drive and then my lacie superdrive. And it's not the cord or the units. They work other places. That was approx. a month ago. I didn't worry too much and went back to the internal drive.
Then today my internet stopped working. The modem is not reading the computer and the computer is not reading the modem. The modem works fine with my laptop thank goodness (although it's a PC we bought for the kids to play computer games on and it's driving me crazy!). So the modem and cord are fine.
Then a couple of my USB ports were not happy today. One wouldn't read my daughter's ipod touch, but then later did (?).
And to go back to the very beginning, sometimes when I put the computer to sleep, it freezes on a black screen with a working mouse pointer, but nothing else and I have to force quit. If it goes to sleep on its own, it's fine.
Here's what I have done today: done the PRAM boot, some other command-option-O-F boot, tried the hardware test twice--it froze twice. Repaired all the permissions, reset the thing. All this I found out on the discussion groups.
I have read a lot of posts of similar problems and tried what was said there.
Am I heading for a crash? I cant back up my new stuff because the firewires are non-functional. I can't burn bunch of stuff to discs because the superdrive is going bad and won't burn properly (which is why I bought the LaCie which my computer now won't recognize.
I can't get anything off my computer except in bits and pieces with 2GB usb drive.
I know I'm rambling, but I've just spent 5 hours trying to fix this thing. Any suggestions? I'm going to take it in to the apple store to get it repaired tomorrow, but I'm worried I will lose all my data. Also I am scared of what it will cost. Is there anything else I could do tonight?
I'd love to have something else to try. Many thanks,
Barbara
Message was edited by: Barbara R.
Message was edited by: Barbara R.HI Barbara,
It sounds like the hard drive is failing or has failed. Boot from your Mac install disc and if you can run Disk Utility in case the startup disk needs repairs.
Insert your install disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
*(Check S.M.A.R.T Status of HDD at the bottom of right panel. It should say: Verified)*
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
When you are finished with DU, from the Menu Bar, select Utilities/Startup Manager.
Select your start up disk and click Restart
While you have the Disk Utility window open, look at the bottom of the window. Where you see Capacity and Available. *Make sure there is always 10% to 15% free disk space*
If you cannot boot from your install disc, try booting in Safe Mode
What is Safe Mode
Carolyn -
Shuting Down During Hardware Test
Hi,
I have a Macbook 1.83 Coreduo I purchased Last July (2006).
Whenever I run the hardware test it shuts down about 1 minute into the test.
I have had some problems with the computer and have had to have the logic board replace 3 times. I have all the latest software updates.
I installed two gigs of non-apple ram back in september.
Could any one shed any light on this Hardware test shut down problem?
Thanks!
Dan.Hi,
Thanks for the response,
The shut down would happen during the memory test step, in both the regular and extended hardware tests.
As I have been having some issues with the Macbook, today I wiped the hard drive and re-installed the original software. I then reset the PRAM.
Afterwards I tried the regular and extended hardware test again.
It completed the regular hardware test, however I received the following error message.
4MOT/1/40000002 CenterLowerFront. (If anyone can enlighten me on what this means it would be appreciated)
It shut down again during the extend test in the memory test step.
I quickly purchased the extended apple care plan after the second logic board replacement.
I suppose I will have to take it in again to resolve these issues.
Thanks again.
Dan. -
Fan Activity during hardware test
hi everyone,
when i start the hardware-test, the fan of my mac is speeding up to maximum level. it happens when i hit the hardware-test button in the "start-up-disk window". is this okay?Dear klangapparat,
Welcome to Apple Discussions.
The fan are running high during the Hardware test because the unit is in the firmware mode which is at a very basic level , kind of only assembly code runnig to let the unit do some task. However when you load the OS then the the OS has a code and a driver running for each and every hardware. There is a code which is responsiable for the speed of fans that code is missing during the test so the fans run at full speed. There is nothing controling the fans speed.
Hope this information helps.
Good Day!
Ravi Dimri. -
Error Code 2STH/1/3: Track Pad during Hardware test
I've been having problems with my Powerbook.....working along and then suddenly screen goes black and Powerbook goes completely dead. Have to do a hard restart to get it back up.
So I ran the Apple Hardware test. I get this error...2STH/1/3: Track Pad
Does anyone know what this is about?You might want to look at http://www.ifixit.com or http:pbparts.com for the trackpad, which is integrated into the palm rest or top aluminum casing of the PB. Then if you're handy, you or someone can install it.
Or you can take it to Apple or an AASP to have it repaired for a fee. -
Need to perform a hardware test, but pressing D during startup is fruitless
I've got some sort of glitch I need to work through. I'm assuming it's hardware related, and I directly suspect the GPU, or maybe a lose connection thereto (symptoms are coming and going). Symptoms coincided directly with an OSX update to 10.9.4, but that might just be incidental. Unfortunately, upon startup, I can't load into the Hardware Tester/Diagnostics tool... pressing 'D' during startup leads me to looking at a grey screen for about half a minute, then the MBP just decides to load into OSX. I've tried to perform this test about ten times now - same result each time.
Here's a couple of pictures of my screen when the issue is playing up. It's obviously rendering the computer unusable:
http://i257.photobucket.com/albums/hh230/ravenhaller/IMG_0290_zps1166b6b2.jpg
http://i257.photobucket.com/albums/hh230/ravenhaller/IMG_0293_zps67c6c3fb.jpg
I'm trying for a combo update reinstall of 10.9.4 right now. But if you have any other advice i'm all ears.Yes. In one of those photos i've provided it's the OSX recovery screen that is bugging out. I seem to have a 50/50 hit rate in getting through - like I said - the symptoms are coming and going. Once within OSX recovery menu i've fired up disk utilities to make sure i'm not dealing with a dying HD - disk utility is suggesting my HD is in perfect health and perfect working order.
I just followed through with reinstalling the 10.9.4 combo update too - I still can't perform a hardware test. -
Graphics card/logic board issues: Macbook Pro Freezing during Apple Hardware Test!
I have a macbook pro that was working fine then the screen started acting funny. It would sometimes "tile" up where you would see the same issue repeated over and over on the screen and then computer would freeze. Sometimes the screen would start to have a strobing look and then freeze. I thought the computer was crashing but once the screen froze but the processor was still running. I knew the computer was still processing because I was streaming a video online and the audio from the video continued to download and play event though the screen was frozen.
I went to the apple store and they said they think it sounds like failure of the hardrive, graphics card, display, logic board. A new hard drive was just put in the computer about 4-6 weeks ago, and if it is the other issues could be $500-$800+ to repair. I tried to use the Apple Hardware test (non-extended test) but it keeps freezes at 2 min 32 secs every time when it starts "testing the main logic board"....
Has anyone seen anything like this and have another way to test what the problem could be? Thanks!I know you're in denial, but it really does sound like the motherboard or graphics board which is integrated with the motherboard. Yes, fixing these things will cost almost as much as a new MacBook Pro. Get a new one, take the HDD out of your old one, and start over again.
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late 2012 27 inch imac has had a couple of startup issues, freezing at login screen or showing pixelated screen. hardware test has also frozen at checking memory phase. any others experiencing this?
Those who are experiencing it have a hardware fault. Take the machine in for warranty service.
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Hardware test bypassed during startup with yosemity
I have a mid 2007 20" iMac that I just rebuilt with a new 1 TB hard drive and 4GB of ram. Afterwards I upgraded to Yosemity 10.10.1. Today (3 days latter) it froze up, tried everything but had to hold power button in to shutdown. After restarting I tried doing the hardware test thats in my operator's manual holding the "D" key during power up. It was bypassed and opened straight to my desktop. Can I perform a hardware test with the new operating system?
That old AHT requires that you boot the computer from the AHT disc that came with your computer when it was new.
You might look at this article for how to get the old method back: Get Apple Hardware Test Boot Mode Back on Some OS X Lion Macs. -
HT2644 What about self shutdown during Apple Hardware Test?
What about self shutdown during Apple Hardware Test?
How can i take error code?I don't think you can. Have your computer serviced.
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Apple Hardware Test Freezing During Probing...
How long does the Apple Hardware Test to Probe?
I only have the keyboard and mouse plugged in...
and it still takes ages...
What is going on?Well upon doing everything I can think of...
I use a Microsoft Mouse... and I removed it and replaced it with my old mighty mouse and now it doesn't freeze! and my mac is ok! It passed all the tests -
MY MacBook pro will not boot up correctly. When switched on a grey screen appears and a flashing question mark box.after researching I have been able to try to complete an apple hardware test by holding the D key when switched on. Unfotunately this text will not complete. Every time I try and perform this text it sticks after 56 seconds of testing and does nothing rlse. Resulting in my having to force shut down.
I know do not know what else I can do to try and solve my problem.
Any help would be grately appreciated.
Thanks.I would install a new HDD, format it and install the OSX. Then I would connect the old HDD via USB and see if I can access the files that are on it.
If no success and if the data is important, look for recovery software on the Internet. Most have a trial that will tell you the possibilities for retrieving data but then you will have to pay for the software.
The last option is employing a professional data retrieval service. That will be expensive with no guarantee of results.
Ciao. -
I want to run hardware test on my Power Mac G5 but it isn't working.
What I tried:
I have the original install disc 1 which came with the machine in the optical drive (which is the usual one). I printed the hardware test guide which is on the disc, disconnected everything but mouse, keyboard and monitor. I tried to boot, pressing the Alt/Option key, but the "system picker" or boot menu won't show up. What happens is what somebody described as for "old world" macs: my system boots with no finder window open and without the white screen and apple logo (which usually shows up during startup).
I also tried something I found in a user manual pdf for Power Mac G5 on the apple archives: Booting and press-holding C (btw it's strange that this manual says something different than the manual on the original disc). What happens here is that my machine is booting from the original disc but it boots in Installation mode. I looked at every drop-down-menu I could find there for several times but there is definitely no hardware test, since this is thought to install Mac OS 10.4.
I also tried the Intel-way and holding D during boot, but no surprise, it only booted the first drive (like it should on a pre-Intel).
But something about this all is very strange. Yesterday night I tried all these steps above and when I was close to fall asleep in front of my monitor it suddenly worked and I made it finally into the hardware test. If I remember correctly, I was holding down the C key, but as I said a was pretty dizzy and can be mistaken. I ran hardware test once enhanced and it stopped during ram, giving me an error code I wrote down. But since I made it into the test and was so tired, I thought "lets continue tomorrow" which was my epic fail for this year, I guess. Today I repeated every step, every way I tried but it just doesn't work; and I read sooo many forums and Q&A's.
By the way here is my error code which appeared after 49 minutes (to proof I didn't dream this):
"2MEM/1/4: DIMM3/J14"
Why do I want to do this?
Around the 1st of September this year my Power Mac G5 didn't boot anymore (the fan speeding issue). After reading a little online I came to the point that its either my Ram memory or its my graphics card or its Pram or NVram. I resetted Pram and NVram, I also replaced battery and then it booted again for one day but on the following day it didn't. I repeated every step but the battery replacement since it was a brand new one. It can only be Ram memory or my Graphics card (which is the standard one for this machine).
Since then my Power Mac was rarely in use, only two or three times in Firewire Target Mode to access some of the data. Yesterday I wanted to do this again; booting it in FT mode but I must have connected my keyboard too late during booting and my machine surprisingly booted just fine! I was so stoked about this! Then I wanted to find out why it didn't work for a while and started several steps. Ran maintanance scripts, repaired the system volume, checked for enough free space, checked my Ram and then I stumbled on the interwebs over the hardware test which is delivered on the original install disc 1 and I never heard about this before (strange enough). What followed is written above.
What do I have?
I have this:
Modellname:
Power Mac G5
Modell-Identifizierung:
PowerMac7,3
Prozessortyp:
PowerPC G5 (3.0)
Prozessorgeschwindigkeit:
2 GHz
Anzahl der CPUs:
2
L2-Cache (pro CPU):
512 KB
Speicher:
4 GB
Busgeschwindigkeit:
1 GHz
Boot-ROM-Version:
5.2.4f1
Seriennummer (System):
CK52107BRTY
Hardware-UUID:
00000000-0000-1000-8000-000D93640EEE
Sorry for the German but I think you still get it. The PPC was delivered with 10.4 and I bought it used from a friend with his original Update disc to 10.5 and I updated to the max, 10.5.8. I have 2x 1TB drive (similar ones) together as a Raid0 and three partitions on it. (I know now that it doesnt make that much of a sense).
Yeah so I really want to find out why my machine didn't work for three months but since it is so old and I'm a student, it doesn't make any sense to me to go to an Apple store or similar to have it expensively serviced since there is no guarantee that these guys really help you (heard some stories about the local stores here).
Is there a way to re-access the hardware test and run it to the end?
As you might have noticed, I'm pretty desperate. I would soooooooo appreciate it!!
Best,
Erik"2MEM/1/4: DIMM3/J14"
Replace the memory in the DIMM 3 slot.
If you are running Mac OS X 10.5 you can use this program to test your G5's memory:
http://www.kelleycomputing.net/Rember/
It will subject your RAM to a more thorough test than Apple Hardware Test. -
So as u know the question
ill tell u the steps to try them out(no harm will be caused to u or ur com)
During restart-up press the D button before the gray screen appears and hold it for about a minute until u see a 4 or 6 bit image of old mac icon appear and then it loads u go select any language and click hardware test full and then tell me if it DOES HAPPEN ON OS X 10.8(mountain lion).
Thnx apple and u guys!To use Internet Apple Hardware Test, start up your Mac and hold down both the option and D keys on your keyboard.
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Blue screen of death with HDD Hardware Test error on iMac HELP!!
My iMac is not starting up. It just get the blue screen of death during startup. It is a 2.66 mghz duo with 2gb 800 ram. I was able to get the Hardware test to run and got an error of 4M0T/2/40000004: HDD-1560. I am assuming it is an error with the internal hard drive since I have nothing else hooked up to the mac other than the keyboard and mouse right now. Does this code mean my hard drive is completely shot? Any help would be appreciated.
4M0T/2/40000004: HDD-1560.
Either failing or failed
You can have Apple replace the drive at a nearby Apple store or an Apple certified repair shop.
Apple - Support - Check Your Service and Support Coverage
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