Frozen during library update after upgrade

I know that lots of people have posted about this problem, but I was told that I shouldn't post on their topics and start my own . . . so here goes.
After upgrading to the latest version of itunes, I launch itunes, which then proceeds to update my library. About 75% through the process itunes freezes and does not respond. I have tried to uninstall and reinstall both itunes and quicktime, I have shut down my firewall, I have rebooted, but I can't get anything to work.
I read a thread about problems with compatibility issues with Vista, but I am running XP. So is this an issue with Microsoft? Unfortunately, I am not about to purchase a Mac right now. Has someone found a fix for this issue? PLEASE HELP! I am not especially computer savvy, but I have put in the effort to research this as best as possible and would appreciate some advice!

I've been using Vista with iTunes just fine, even before Apple came out with a "compatible" version. This happened to me upon upgrading to 7.3.1.3. Searching the web I've seen lots of posts from people having this on XP and Mac a couple of years ago. I don't think this is a new problem with Vista.
I tried unistalling the latest version, and going back to 7.2...but it still locked up during library conversion. I did do an experiment where I copied my iTunes directory somewhere else, reinstalled iTunes 7.3, and it opened up fine as a "new" computer. I reversed the process and the problem came back. Right now it looks like the only way to recover is to rebuild my library on a new iTunes install, which is a pain.

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