Frozen first generation

I'm stuck on the screen that says "ok to disconnect", have tried almost everything, except restoring the ipod. In device manager it shows a yellow exclamation point and says "device unable to start". It doesn't show up at all in itunes. I can't back up my files to restore. When I push menu and play/pause, it shows the apple then the folder with the exclamation point, then goes to the frozen screen again. Can't turn it off...........any suggestions????

thanks

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I have a first generation ipod touch. I use a wireless router to get on the internet. My connection has frozen and I can not get out of a google search screen. Any help is appreciated. Ray.

I have a first generation ipod touch. I use a wireless router to get my internet connection. It is frozen on opening up a website and will not release. Even when I power down and restart it goes back to the same failed connection. Any ideas greatly appreciated. Ray.

- Try resetting the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>Safari and delete cookies, cach and history.
- Restore the iPod

My Macbook Air first generation is slow and applications don't work!

Last week, I woke up to find that my macbook air (first generation) has completely frozen. I went ahead and tried many keys such as esc, etc. until I decided to press on the power button for a few seconds until it restarted. Next, I found an empty screen with nothing but the apple logo on it. I was patient but nothing happened, 3 hours into the wait. I went on the apple support communities and followed a few steps to reboot and ended up with a blue screen, with my start up slowly starting. Ever since, everything takes about x50 the amount of time it takes to do anything for example, when I click on a file, it takes x 50 times longer it takes to open the file or empty the trash, etc. I've tried opening any application to try and back up so I can do a format as they call it, but I can't open any application such as Mail, etc.
I am not a computer software/hardware literate person but I can understand what's going on and how to follow steps suggested by IT/apple experts. I have also done a hardware check up on reboot and everything is fine with the hardware.
Please help me get my macbook air back.
Thank you.

Two other factors that could impact performance like that .... reduced memory and a too full hard drive/SSD.
If you click on the apple on the menu bar, and about this mac, does it show you the memory size you expect to have, ie, 2GB?
If you can, bring up the Activity Monitor (on your hard drive in applications/utlities) to see if anything is hogging the CPU.
On your hard drive/SSD, how much free space do you have? You need 5GB minimum with 10% to 15% being better, for systems usage. Less than that can really slow the system down.
If you can, bring up Disk Utility (on your hard drive in applications/utilities) and do a verify disk to check the disk status.
You could reset PRAM ... won't hurt and 'might' help
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
You should be able to run the Apple hardware test by disconnecting any devices, leaving the power adapter in, and reboot holding the D key down. Run the extended test.

Syncing problems with apple tv first generation

Ok I got an apple tv the other day and I am having a hard time syncing anything to it. So I have the first generation apple tv. Its has software 3.0.2 and says it is up to date. I have updated my my itunes to 10.6.3 (25). I am not very computer smart fyi. So I am able to connect to itunes on my apple tv but when I attempt to sync my movies it tells me that itunes could not sync with apple tv because it is busy. Which I don't understand. Then sometimes it allows me to sync it says transferring purchases from (my apple tv) coping 1 of however many. But it never continues it seems like it stays frozen at 1. So I am at a total lost. I have tried turning off the home sharing and turning it back on. Restarting both computer and ATV. Please if anyone could give me step by step instructions i would greatly appriciate it.

You also need to edit out your e-mail address, we not suppos to post them in the forum,
Once you have th cable you will need to factory restore of the ATV
Apple TV (2nd generation): Restoring your Apple TV
support.apple.com/kb/HT4367An example of a micro usb cable
http://www.google.com/products/catalog?hl=en&gs_nf=1&qe=bWljcm8gdQ&qesig=dJ0kufr POciyYRziiw-Ipw&pkc=AFgZ2tmNN5La74cNt9V2gwJfJ_RsvzUmFJfGwiqXx9iQMkNeNDlwaFa2rIbc kldTutfrRCE6vbzlw1Cjkt5rX_U4pqen0XD4vQ&pq=apple+tv+restore&cp=7&gs_id=s&xhr=t&q= micro+usb&safe=off&client=safari&rls=en&bav=on.2,or.r_gc.r_pw.r_qf.,cf.osb&biw=1 276&bih=649&um=1&ie=UTF-8&tbm=shop&cid=6258706627354189049&sa=X&ei=1h9dT6qmJa6P0 QGU56XfDg&sqi=2&ved=0CEoQ8gIwAw#ps-sellers

My first generation ipad no longer recognized by itunes 12.1.2.27

I just recently updated iTunes to 12.1.2.27 now my first generation iPad is no longer recognized.
iPad Model MC349FD / Mid 2011 iMac 3.4GHz, 32GB ram, OS X 10.10.3

Hello there, Blueye3355.
The following iPad Troubleshooting Assistant has some good steps to run through, to make sure you've covered all your bases:
Apple - Support - iPad - iTunes Assistant
http://www.apple.com/support/ipad/assistant/itunes/
If following all the steps listed there are additional options on the last step you might want to try or review the "if the issue persists" steps mentioned in the second part of:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

IPod First Generation Song Order Problem

Equipment Specs:
IPOD -- First Generation, 1 G size, Firmware ver # 1.1.5
ITunes -- Ver # 7.2.0.34
Problem
I recently updated to the above version of ITunes. I also recently reset/erased all my songs (no podcasts or nothing else)from my IPOD.
I then reloaded just songs to my pod using the drag and drop method from the music file. I then re-arranged the songs in my desired order.
I then disonnected the pod and exited ITunes.
When I later restarted ITunes with the pod connected, my song order had changed. With the pod still open in ITunes, I am no longer able to change the play order position. As say, move song #45 to position #2 and etc.
Has something changed as I was always able to do this prior to updating ITunes and the pod ?
Was this caused by updating ITunes to the newest version?
Is there a solution to be able to manage the order of your songs as before ?
Thx
Arc
IPOD First Gen 1Gig Firmware 1.1.5 Windows XP ITunes 7.2.0.34

OK, When I am trying to do this, I see the following
columns
1. name
2. time artist and so on
In the name column the songs are numbered.
I've been referring to the UNlabeled column to the LEFT
of the "Name" column all this time... you seem to not be able to recognize that there actually IS such column according to your description.
I'm referring to the numbers on the LEFT side as in this image:
http://a248.e.akamai.net/7/248/51/3053501176226988/www.info.apple.com/images/kba se/305350/305350_1.gif
When I try and move 9 to 5 or whatever there is no
horizontal line as I have seen in previous versions.
I know how I accomplished this task before and it is
not working in this version.
Would it work to revert back to an earlier version of
Itunes ?
Dunno... from what I've read in the iTunes discussions
this problem has not appeared there.
BUT you CAN delete iTunes 7.2 and then go to http://filehippo.com/download_itunes and download 7.1.1 (under Old Versions in box on right side of page)
Install it and see if it solves the problem...
What version are you using ?
7.1.1(5)

Hello i have what i think is a first generation Ipod touch which didn't not come with the app store on it already does this mean I cant get apps for my Ipod touch?

Hello i have what I think is a first generation Ipod touch which did not come with the App store already downloaded onto it, can I not download apps to my Ipod touch?

If you have a 1G iPod you can update to as far as 3.1.3. Yu get hat paid update here:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
You can identofy your iPod here:
Identifying iPod models
What iOS is curently on your iPod (Setting>Genral>About>Version) you need as lest 2.0 for apps but most apps need 3.0 or later.

HT4623 PLEASE HELP! I have the first generation ipod touch and cannot update the software.

I have the first generation ipod touch with the ios 3.01. I cannot find a way to update the software because I can no longer download apps or really do anything with it. Please help.

The 1G iPod can only go as high as 3.1.3

I have a first generation ipad that I gave to my father. He wants to download a few things and it says that he can't because he needs the new ios update. When I try to download it it says that I can't. Is the older version IPADS unable to update?

I have a first generation IPad and it won't let me download unless I update to the new ios system. When I go to do that it won't let me do that either. What advise can you offer? Thanks

Maybe a little more info would be helpful. How are you trying to update the iPad? What model iPad it is and what version of the iOS is on it now?

HT5527 Why is it that when I bought my first generation iPad in October of 2010 the Apple sales rep at the Orange County California store suggested that I pay $99 for Mobile Me "coverage" and told me it was a "one time charge".

Why is it when I bought my first generation iPad in October 2010 the sales rep at the Orange County California South Coast Plaza store suggested that I buy Mobile Me service for $99 which he assured me was a one time charge and now, of course, Mobile Me has been discontinued and I've been "forced" to move to the Cloud and I'm being provided with another year of what Apple calls complimentary service with the clear indication that in a year I'm going to be asked to pay again for something I paid a one time charge for two years ago?

Mobile Me was the successor to .Mac (dot mac) which was "free" to all users but for a limited time. It included a free email address @mac.com and an amount of what we would now call "cloud" storage that went by the name of iDisk. iDisk worked great but with only dialup service for me it was barely useful.
So I didn't think much of dot-mac but lots of people thought it was worth paying for, so they did. Apple wanted to make it even more useful and integrate it with their portable devices which we all know as iPads and iPhones, and assembled a team to make it all work. This was to be called Mobile Me.
They failed miserably. Lots of people including me looked at the final product and said "huh?" Unfortunately for the Mobile Me engineers, one of those people was Steve Jobs. He first humiliated them quite publicly, then disbanded the team, including firing at least one senior manager who shall remain nameless.
This was the rocky beginning of what is now called iCloud, which is the "free" service I should have explained. iCloud includes an email address @me.com, and the 5 GB of "storage" which aggregates things like iWork documents, your email, calendars, Photostream, and iPhone backups.
You can buy more storage if you need more than 5 GB, but if you have more than that it's still free through September 2013.
What happens if you have more than 5 GB stored on iCloud and on September 2013 you don't pay? I'm not sure, but you have a year to think about it.

How to: Force-sync a first generation Apple TV with iTunes 12

For anyone else out there who's still using a first generation Apple TV and iTunes 12 and realized there's no longer an option to "force" the device to sync, I have a work around.
Background
With my first generation Apple TV, I "manually" manage the content stored on the device. As well, I don't add content movie-by-movie (song-by-song, etc.). Instead, I have three playlists (Movies, TV Shows, and Music) that I then sync to the Apple TV. The problem is, even pre-iTunes 12, modifying the content of a playlist didn't trigger iTunes to offer to "sync" the device (I don't think it was smart enough to deal with the EOL first generation Apple TV in terms of playlist content changes). But, at least with pre-iTunes 12, you were able to right-click on the device in the sidebar and this would bring up a contextual message with "Sync" as one of the options. So, even though the "Sync" option was greyed-out in the main iTunes window, you could still initiate the sync via the contextual menu (thus "force syncing" the device with iTunes). But, with iTunes 12, this contextual menu has been removed (right clicking does nothing) and thus the ability to "force sync" is gone.
Solution
After trying many different options to get the first generation Apple TV to sync with iTunes (after updating the content of a synced playlist), this is the only solution I've come up with that works:
1. Create a playlist called "ATV Force Sync".
2. Put a single movie in the playlist (I used a short, 10 second video, but I'm sure you could also use a song or any other media—just use something that is short and you don't care if it's on or off the device).
3. To "force sync" the Apple TV, iTunes > Apple TV > Settings > Movies > Sync Playlist, check the checkbox beside the "ATV Force Sync" playlist. This will then enable the Sync"button and you can now force the Apple TV to sync with iTunes (it'll sync the "ATV Force Sync" playlist, but also sync any changes to any other playlist the Apple TV is set to sync with). Then, the next time you want to force sync (i.e., if you've updated the content in a playlist you want to sync), just uncheck the checkbox beside the "ATV Force Sync" playlist, and the Sync button will be enabled again (and so on, enabling/disabling the "ATV Force Sync" every time you want to force-sync the device).
Anyway, it's not an ideal solution, but at least it works. I've filed a bug report with Apple, but let's be honest, I don't think supporting the first generation Apple TV is on their "to do" list anymore. <G>
Hope this helps someone else out there!
Kristin.

Hi minjak—I'll see if I can help?
Has the Apple TV ever been connected to iTunes at all (on that, or another computer)? From the sounds of it, the ATV has already been "paired" with an iTunes library, thus it's not (and won't) show up in your current version of iTunes.
So, here's what I'd suggest. On your Apple TV, do the following…
Go to Settings > Computers > Select iTunes Library (or something like that—I don't remember 100% what the option is called as I don't have the screen in front of me right now) and select "Disconnect".
This should remove and "synced" or "paired" computer (iTunes) from your ATV.
Then, re-sync it back up to your version of iTunes. You have to do something like this…
On your ATV, go to Settings > Computers > Connect to iTunes and a passcode should display on your screen. Then, go to iTunes, and the ATV should appear (give it about 15-20 seconds). If it does, select it and enter the passcode showing on the ATV. This should re-sync the ATV to your copy of iTunes.
Make sure both the computer and Apple TV are on the same internal network. And if possible, connect the Apple TV to the network via ethernet (rather than WiFi). Again, make sure the Apple TV is "online" and connected to the same network at the computer running iTunes.
If all works, you should see the Apple TV appear in iTunes, something like this (i.e., there's now a small Apple TV icon at the right end of the row of icons along the top)…
Anyway, have a go at the instructions above and let me know what happens, and we can go from there!
Thanks,
Kristin.

I got a first generation IPOD TOUCH for my husband and want to take some songs From my Computer that is hooked up to MY newer IPOD (not Touch, just IPOD) Is it possible to take the music from my ITUNES account and add the his IPOD Touch without changing

I am trying to take songs from my PC AND My Itunes account and send them to my husband's IPOD TOUCH First Generation BUT I don't want to change my whole ITUNES account that is already on my computer. When I plug HIS Ipod Touch into the PC, my ITUNES account wants me to CHANGE the DEVICE Name on the account and I don't want to do that. I only want to share SOME of my songs on my Itunes account and send them to h is IPOD TOUCH? Is this possible and HOW! Thanks a ton!!! I "checked" off the songs that I want to send but that's as far as I get before it asks me to change the Device Name?

Is his iPod usually synced to a different iTunes library/computer? If so, that would explain the message iTunes is giving you. An iPod is designed to sync with only one computer/iTunes library at a time. If you try to sync it with a new library, the iPod's contents will be erased and replaced with what is in the newer/different iTunes library.
So if there is content you would like to add to his iPod, simply transfer it from your iTunes library to his.
B-rock

My first generation iPad suddenly stopped opening Safari. I cleared history, cookies, and cache, and Safari still won't open. Any suggestions?

When I attempt to open a Safari window on my first-generation iPad, it opens to a blank screen. I can see the web address bar and the search box, but the rest of the page is white. I cleared cookies, history, and cache, but still nothing happens. The iPad is 3G, and I have tried to open Safari using both 3G and my home WiFi. My wife has an iPad 3 WiFi, and hers opens without issue. Any suggestions on what I might do? Thanks!

1. Double-click the Home button to close all Inactive Apps in Task Bar
2. Hold the Apps in Task Bar down for a second or two until you see the minus sign
3. Tap the minus sign to close Apps
4. Tap center of screen to return to Home Screen
5. Reset iPad. Hold the Sleep and Home button down for about 10 second until you see the Apple logo. Ignore the red slider

I have a first generation iPad and got my husband the iPad 2 for xmas. is there a way to transfer his tiny tower game from my iPad to his without using the same iTunes account?

I have a first generation iPad and got my husband the iPad 2 for xmas. is there a way to transfer his tiny tower game from my iPad to his without using the same iTunes account?

Apps are only tied to one account... You can set up two iTunes accounts on your computer, however, and let his iPad sync to his account. If he has never backed up his apps to a computer, however, he will have to redownload all the apps. Afterwards, he can backup to iCloud instead of your computer.
http://support.apple.com/kb/ht1495

HT4352 Do u have to have a computer/pc to use home sharing? I have apple tv not sure if it's 2nd or 3rd generation or even if it's first generation. My laptop is broken and in the shop, can I not run my apple tv off my iPad?

Do u have to have a computer/pc to use home sharing? I have apple tv not sure if it's 2nd or 3rd generation or even if it's first generation. My laptop is broken and in the shop, can I run my apple tv off my iPad?

If you have home sharing turned on in the settings of your apple tv and your iPad you can AirPlay from your iPad to the apple tv. When you play a video there is a tv icon on the right side of the play/pause/fwd/rwd icons. Click that and choose your apple tv. Your apple tv and iPad must be on the same network.

Frozen first generation

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