Frozen Gray Apple Icon

I have a 15 inch aluminum G4, it won't start up after the Gray Apple icon. It just freezes. Occasionally there is a ticking sound, I'm guessing HD. Can anyone help. The battery is fine.

I'm afraid your hard drive may be dying. And the fact you have no backup says you are between a rock and a hard place. Try to get Prosoft Data Rescue and an external Firewire hard drive. Prosoft Data Rescue will let you recover anything it may be able to see on the hard disk. If it can't, you'll have to consider taking the machine to a data recovery firm. The scratching may be the result of the head scratching the platter. In the future, it is always wise to backup your data. It is not a question of if hard drives will fail, but when, as my FAQ explains:
http://www.macmaps.com/backup.html
Good luck!

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Touchwheel 20G IPOD frozen on apple icon after reset

I have reset my IPOD and it is frozen on apple icon. I have it fully charged and plugged into computer...itunes and computer will not recongnize it. Any suggestions?

You may want to try a hard reset which involves holding down the PLAY and MENU buttons for a long time(up to 30 seconds)until the Apple logo appears again. Or you can let the battery drain and let it reset on its own at charge up. If that works, you need to put the iPod into disk mode and connect to the computer.

Iphone frozen on apple icon, won't start up

Installing an update to an ap and it froze up. Turned iphone off and when I tried to turn back on it's frozen on the apple icon and won't do anything.

First thing to try is hold down the home and power buttons for around 30 seconds until the screen turns black and the apple reappears. When it reappears release the buttons.
If that doesn't work, connect the device to iTunes. And then... http://support.apple.com/kb/HT1766

FROZEN ON APPLE ICON????

I have tried resetting my ipod mini and it will not go past the apple icon showing on the screen. Also will not respond when connected to my computer. What should I try next?

In some cases, the iPod might get into a state in which the battery needs to be drained before it can be reset so try these steps.
1. Disconnect iPod from all power sources and leave it disconnected for about 24 hours.
2. Reconnect iPod to the Apple iPod Power Adapter or the computer and reset it.

IPod frozen with apple icon

iPod touch is frozen with apple symbol on screen. How do I reboot or correct. Already tried pressing and holding power and home button at same time, no result.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TS1363 What do i need to do if ipod powers up but all i get is a gray apple icon?

Ipod turns on but only get apple icon. What can i do to fix?

Is this iOS 5? If it is, go into Settings, General, and click iTunes Wi-Fi Sync. You can sync your phone without connecting it to the computer!

HT4623 update failed now frozen with apple icon on screen and loading bar underneath

Anyone know how to restart the phone in this state?

Hold down the top power button and the round button on front at the same time until it shuts off. I then had to Connect to itunes via usb. and had to do a system restore. That fixed it for me.

HT4623 my phone is frozen on apple icon what can i do? i was in process of updating

was updating it using wifi then said to hook up to computer and then it just froze once hooked up to computer

Reset, hold both home and power buttons until the iPhone begins to start. If still problem, you may have to Restore iPhone on computer with iTunes. If this is not working. Open iTunes on computer. Connect iPhone to computer with USB Cable. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode, usually takes about 20 seconds of holding both buttons. Click the Restore button of iTunes.

My iPhone 3Gs has frozen and I can't do anything except turn it off by hard boot. When I plug it in, I have the apple icon and that is all. It was at 43 percent battery life when it happened and my Twitter app was giving me problems. Thoughts?

My iPhone 3Gs has frozen and I can't do anything except turn it off by hard boot. When I plug it in, I have the apple icon and that is all. It was at 43 percent battery life when it happened and my Twitter app was giving me problems. Thoughts?

Put it in recovery mode and restore it as described here: http://support.apple.com/kb/ht1808.

I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything

I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything. Any suggestions?

Is your iphone hacked/jailbroken?

MacBook pro will not boot. I get the gray screen, an apple icon and spinning wheel. Tried to start in safe mode but get the same screen. The only thing different was that I loaded the zedge sync app yesterday. Now getting this problem.

Macbook pro will not boot. I get the gray screen, an apple icon and spinning wheel. I tried to start in safe mode, but get this same screen. The only thing different is that I added the zedge update app to do a sync for adding ringtones to my apple cell phone. How can I get a good boot. I am fairly new to apple computer.

Reset PRAM: http://support.apple.com/kb/PH4405 and then try a normal boot.
Run the Startup Manager to select Startup disk: http://support.apple.com/kb/HT1310
If those did not work your disk may be sick or dying. The top priority at this point is to make a backup copy of your data.
Check the health of the disk. Boot in Recovery Mode (Boot, Command-R). Run Disk Utility. Click on the upper left disk icon. Does the S.M.A.R.T. status say “Verified”? If not the disk/SSD is unhealthy and needs to be replaced. Even if it does not show “Verified” you can still attempt a backup.
Click on the icon indented below, usually called “Macintosh HD” and Verify Disk. If it finishes with a green “OK” message then all is well with the disk. If it shows errors in red then you have found a problem to address once the system is backed up. Do not attempt software repairs until you have secured the data.
If the disk will not show up at all in Disk Utility as your ran the tests above then it may be dead or it may have a bad internal SATA cable. A trip to an Apple store for confirmation would be in order.
If you have an external disk drive you can use as a backup drive then do so. If not Google “Hitachi USB 3.0 external hard drive 1TB” to purchase one or go to a brick-and-mortar store (including an Apple store) to pickup one. Any 1 TB external drive will do.
Assuming it is still breathing you can try to recover the data without booting from the sick disk.
Reformat the external disk. (This will erase all data on the external disk.)
Boot in Recovery Mode. Start Disk Utility. Plug in the new disk. Select it’s disk Icon (the second one down, left justified). Select the Partition tab.
Partition Layout > Single Partition
Name: Emergency Recovery 1 (or whatever name you wish to use)
Format: Mac OS Extended (journaled)
Options… > GUID Partition Table > OK
Apply
Select the Restore tab.
Drag the old system volume (Macintosh HD) to Source.
Drag the new disk volume (Emergency Recovery 1) to Destination.
Click on Restore.
It may take a long time for the backup.
If that will not complete post back for other emergency data recovery methods, including those from a brody.
If the backup succeeds, use the First Aid tab in Disk Utility to select the old volume (Macintosh HD) and Repair Disk. If it does not finish with a green OK message try to repair it once or twice more. If it repairs with a green OK message, will it boot normally? If not, boot from the Recovery Partition and reinstall OS X.
If it is still not healthy, post back for further instructions.

My imac starts up with a white screen, gray apple and spinning gear and is frozen on that screen. What can I do?

my imac starts up with a white screen, gray apple and spinning gear and is frozen on that screen. What can I do?

Start your iMac with the original DVD that camera with the system. Then open disk utility and repair your hard drive, also repair your permissions.

IPad started acting up, so I reset and now all I get is the apple icon and I can't even turn it off screen frozen and has been for about 18 hours

iPad started acting up, would not open books, screens come up that I never touched etc. so I did a reset, the apple icon showed up and has been on now for about 18 hours I can't even turn it off I plugged in in over night but still screen frozen? Any suggestions?

Hello there, Gina1964.
The following Knowledge Base article offers some great information for troubleshooting the issue you're describing:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My Ipad 2 have a frozen with itunes icon a lot , i bring to apple store they fix it , but on ly use about a week ipad have the same broblem a gain , I very tired and mad , I paid alot money for apple but they give mena **** that why I buy sam sung table

My Ipad 2 have frozen with itunes icon alot , I bring to apple store fix it alot , but bring home use only a week , ipad have same broblem again , I very tired and mad because I pay alot money for apple but they give me bad ipad , future I thing about samsung tablet . Now my ipad still have a problem I am very upset this ****.

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

My computer turns on but its remains with a gray screen that has the apple icon

My daughter was using our computer to download some music from Itunes onto her psp. She said the computer froze and she forced it to restart. The computer turns on the apple icon shows up and a load bar under that shows up then dissapears and it remains with a gray screen. I have tried several times time to restart it and it does the same thing. Can anyone help?

Have you had the chance to look over and begin using the Gray screen appears during startup or the Gray progress bar appears under Apple logo during startup articles?

Frozen Gray Apple Icon

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