Frozen help

I dropped my blackberry z10 the top left corner cracked a lil but since my pho e has been frozen, stuck on screen. It won't let me like slide to open like my screen isn't working properly. I've tried holdingbutton for 10 sec and taking my battery out

Hi and Welcome to the Community!
Given your description and at an internet-distance, I can only deduce that the fall has caused some internal damage...which, of course, cannot be healed with software. Only in-hand evaluation by a qualified technician can provide you with a proper diagnosis and estimate. Given the fall, I doubt your warranty will be of any use...if you happen to have any insurance on the device, then that may well be useful. Otherwise, you will be looking at 100% out of pocket costs to repair the damage that has been done.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup here for an article with instructions.
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