Frozen i pod will not shut off or go to home screen

frozen i pod will not shut off or go to home screen

Reset: Hold the Sleep/Wake and Home buttons until the screen goes dark and the Apple logo appears

Similar Messages

  • Was updating the latest version of iphone and my phone is frozen. It will not shut off. when I try to shut it off it shows a itunes connection and then goes black.

    I was updating the latest version for my I-phone 4s and now my phone is frozen. It will not shut off. When I try to shut it off it shows an i-tunes connection and then goes black.

    See http://www.apple.com/support/iphone/assistant/phone/

  • Ipod touch 2nd generation (works fine), but will not shut off

    my ipod touch 2nd gneration works fine, but it will not shut off.  This use to work:  I would hold down both top and face button for about 10 seconds and it would shut down. Now nothing happens no matter how long I hold those 2 buttons down.  Any suggestions?

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                 
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                                              

  • My ipod touch will not shut off. lock up

    My ipod touch will not shut off. It is just a black screen with the time dial turning. It does not do anything. How can I get it to do something?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Screen when white and will not shut off

    bought a new ipod today the screen has gone white and will not shut off/  How can i get it back to home screen?

    I have had it two years and this is the first issue. My main concern is that the computer does not recognize it in order to reinitialize it. It wont shut off, it wornt do anything, I am just loking for a guide before I have to send it in for repair/replace... I am not feeling much good from the boards, but I am gonna be patient and see if someone stumbles across my please for help-- this cant be the first time someone has had and fixed this problem....

  • Ipod Classic will not shut off

    Ipod classic will not shut off. Have held menu/select until apple logo appears, no change

    Menu/Select is to reset the device, not turn it off. You need to press and hold the Play/Pause button until the display turns off.  Then activate the hold switch.
    B-rock

  • HT201401 My home button does not respond and the phone will not shut off

    Has anyone had a similar problem where the phone will not shut off and the home button does not respond

    You should try taking it to the Apple Store and asking for a replacement.
    Or you could enable Assistive Touch from Settings>General>Accessibility.

  • Original iPad will not shut off

    Ipad will not shut off. The little wheel icon keeps coming on. The start screen blinks on & then off, repeating with the little wheel popping up.

    Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • Samsung Brightside will not shut off.

    My Samsung brightside will not shut off.  Have to remove battery.  Did master reset to no avail.  Charging port is clean and never exposed phone to water.  HELP!

        Hello Four_Soups,
    That is incredibly strange! I'm so sorry your son is having this issue.  I will be delighted to check into this and see what we can do.
    I checked my resources and I didn't see any other recorded reports of this same issue.  I truly appreciate you trying to reboot the phone as I would have suggested this as well.
    Since you've already completed that step, I would ensure all of his personal information is backed up such as contacts and media (pictures, etc) and reset his phone:
    http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=54099
    Please let us know how this worked out!
    Thanks,
    MelissaM_VZW
    Follow us on Twitter @vzwsupport

  • Camera light will not shut off?

    The camera light will not shut off even when the Iphone is completely off???

    Hi,
    Try a Reset of the Phone... You will Not Lose Any Data...
    Turn the Phone Off...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    The Apple logo will Appear and then Disappear...
    Usually takes about 10 - 15 Seconds...
    Turn the Phone On...
    If that does not help... See Here:
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414

  • Camera flash will not shut off

    My camera flash will not shut off. Have rebooted and totally restored as new phone. Stays on even when phone is powered off.
    May be coincidental, but it did not start until after 7.1.1 update.

    Hi,
    Try a Reset of the Phone... You will Not Lose Any Data...
    Turn the Phone Off...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    The Apple logo will Appear and then Disappear...
    Usually takes about 10 - 15 Seconds...
    Turn the Phone On...
    If that does not help... See Here:
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414

  • HT1430 my iphone 4s will not shut off. I've tried everyone suggestions but when it looks like it shuts off in a few seconds it comes back on. I've tried every combination of the sleep/wake button and the home button. Nothing works.

    My iphone 4s will not shut off. I have tried every combination of sleep/wake and home (round) buttons with no success. Don't know what else to try. (Try telling that to the airline stuardess).

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • IPod will not shut off, or perform any of the 5 R's

    My iPod will not shut off, or perform any of the 5 R's. The screen is illuminated with no logo's at all. I try to reset the ipod with menu and select buttons and it beeps after 7-10 secs. This happened when i inadvertantely unplugged the ipod while trying to upgrade. I thought the upgrade had stopped or was having a problem. Can someone please help before i have a very expensive 60 gig frisbee!!!

    Try to set it to Disk Mode, and re-do de restore.
    How to set your iPod to disk mode: http://www.info.apple.com/kbnum/n93651

  • My iPod touch is frozen and it will not turn off or anything. What do I do?

    My iPod touch is frozen and it will not turn off or anything. What do I do?
    I DON'T KNOW WHAT TO DO, PLEASE HELLP ME!!!!!
    I need help!!!

    If not successful, try the remainder of:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                 
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iphone4 is stuck on a blue screen and will not shut off for restart, I have never dropped or had a problem  before....help

    My iphone4 is stuck on a blue screen and will not shut off or restart, I have never dropped or had a problem  before....help?

    Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.

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