Frozen iMac with Spinning Wheel
Hi.
iMac Late 2012 OSX 10.9.2.
Fusion Drive 1TB Unused - lots of free space .
Not more then 5 Apps .
Lately when waking the imac from sleep , I have Frozen iMac with Spinning Wheel .
Please see the Console Report .
Any help will be appreciated .
Click to enlarge ...
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.
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If you are in the US call Apple Customer Support 1-800-767-2775, provide the Serial Number and specifications of the Mac, and for a reasonable fee, they will supply a replacement set of system discs (if available).
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Useful article here on the causes of the Spinning Beach Ball and how to troubleshoot it:
http://www.computerworld.com/s/article/9177479/Troubleshoot_the_spinning_beach_b all?taxonomyId=89&pageNumber=1
and also this:
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IMac has gray screen with spinning wheel, but cannot login
After power failure last night, iMac has gray screen with spinning wheel when turned on, but does not go to login screen.
Having the same problem myself. iMac locked up and I had to hold the power button to turn it off. Ended up with the apple logo screen and spinning wheel. I tried the disk repair and got the same message as yourself, in that it couldn't repair it.
I linked up an external hard drive and installed OSX on it and booted from it. I was able to recover some files, but most I couldn't. I'm currently giving it a one pass erase in the hope (long shot) that a complete pass through the hard drive will show up any faults. Has anyone had this problem and been able to continue using the same hard drive? I really don't relish the thought of having to send it off to be replaced :-/
Assuming that the erase goes well I plan to put OSX back onto it and then run disk utility from directly on the drive and see if any faults show up. I'm kicking myself for not taking advantage of TimeMachine, but we live and learn. -
After the update of my 13 in mac book pro (early to mid 2011) , it freezes every 30 seconds with the spinning wheel and now it just freezes. Ive never had this problem until I recently updated. Also, I just checked now for available update ( which there was one), the update would process till the last step and it shows it cannot be expanded? Now my computer wont even restart (just have a grey screen with a cursor). Can someone please tell me what the heck is going on with my computer?
I also checked the memory and it showed available memory was over 1.5 GB. I dont have any programms installed and do not have backup yet ( dont really need it anyways)
Problems: first with spinning wheel every 30 seconds and now whole computer just freezes when I restart, it only shows grey screen after the starting sound or it takes about 8 to 10 minutes to restart.
This ALL happened right after the update with google chrome crashing. I know my apple care plan expired so I cant even go to genius bar. Do you guys know how much it would cost to get it fixed ? Or any recommendations I can do to fix this?Try a smc reset:
http://support.apple.com/kb/HT3964 -
Stuck at boot with spinning wheel for hours
Hello,
Yesterday I made a partition and cloned my Snow Leopard in order to see if Lion worked with the software I have.
I then booted to my "backup Snow Leopard" partition and upgraded to Lion but for some reason I'm stuck with spinning wheel for hours when doing the first restart. According from the install.log it seems that the install (upgrade) was done properly.
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: @(#)PROGRAM:Install PROJECT:Install-596.1
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: @(#)PROGRAM:IA PROJECT:InstallAssistant-197
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Hardware: MacBookPro4,1 @ 2.50 GHz (x 2), 3072 MB RAM
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Running OS Build: Mac OS X 10.6.8 (10K540)
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: TMPDIR=/var/folders/xR/xR+k4jQ-FzmBYLLAvxRwpU+++TI/-Tmp-/
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: SHELL=/bin/bash
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: HOME=/Users/xxxxxxxxx
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: USER=xxxxxxxxx
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: LOGNAME=xxxxxxxxx
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: DISPLAY=/tmp/launch-81peVa/org.x:0
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: SSH_AUTH_SOCK=/tmp/launch-7ZEpMo/Listeners
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: Apple_PubSub_Socket_Render=/tmp/launch-Jxp1Tt/Render
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: COMMAND_MODE=unix2003
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0
Jul 21 00:06:34 xxxxx Install Mac OS X Lion[290]: Using distribution archive from /Applications/Install Mac OS X Lion.app/Contents/SharedSupport/OSInstall.mpkg
Jul 21 00:06:34 xxxxx Install Mac OS X Lion[290]: Configuring products from SharedSupport folder
Jul 21 00:06:34 xxxxx Install Mac OS X Lion[290]: Using product <OSInstallDVDProduct> based on media at /Applications/Install Mac OS X Lion.app/Contents/SharedSupport at distance 5
Jul 21 00:06:34 xxxxx Install Mac OS X Lion[290]: Using product <OSInstallESDProduct> based on distribution at /Applications/Install Mac OS X Lion.app/Contents/SharedSupport/OSInstall.mpkg at distance 5
Jul 21 00:06:34 xxxxx Install Mac OS X Lion[290]: Checking Software Update catalog URL http://swscan.apple.com/content/catalogs/others/index-lion-snowleopard-leopard.m erged-1.sucatalog
Jul 21 00:06:35 xxxxx Install Mac OS X Lion[290]: No available package ref for compatibility update. Ignoring.
Jul 21 00:06:50: --- last message repeated 2 times ---
Jul 21 00:06:50 xxxxx Install Mac OS X Lion[290]: Using product <OSSoftwareUpdateCatalogProduct> from product keys 11A511_ServerEssentials at distance 25
Jul 21 00:07:11 xxxxx Install Mac OS X Lion[290]: diskUnmounted: disk0s2
Jul 21 00:07:11 xxxxx Install Mac OS X Lion[290]: diskUnmounted: disk0s3
Jul 21 00:07:11 xxxxx Install Mac OS X Lion[290]: diskUnmounted: disk0s5
Jul 21 00:07:11 xxxxx Install Mac OS X Lion[290]: diskEjected: disk0s5
Jul 21 00:07:12 xxxxx Install Mac OS X Lion[290]: diskMounted: disk0s2
Jul 21 00:07:13 xxxxx Install Mac OS X Lion[290]: diskMounted: disk0s3
Jul 21 00:07:44 xxxxx Install Mac OS X Lion[290]: IATool launched
Jul 21 00:07:44 xxxxx Install Mac OS X Lion[290]: Connected to IATool 1c9441c0
Jul 21 00:07:45 xxxxx Install Mac OS X Lion[290]: Preventing machine sleep.
Jul 21 00:07:45 xxxxx Install Mac OS X Lion[290]: Using product IA_PKSecureNetEnabledProduct <file://localhost/Mac%20OS%20X%20Install%20Data/> at distance 5
Jul 21 00:07:45 xxxxx Install Mac OS X Lion[290]: Using mutable product path: /Mac OS X Install Data
Jul 21 00:07:45 xxxxx Install Mac OS X Lion[290]: Retrieving 0 packages (0.000 GB)
Jul 21 00:07:46 xxxxx Install Mac OS X Lion[290]: Verifying InstallMacOSX.pkg/InstallESD.dmg
Jul 21 00:09:19 xxxxx Install Mac OS X Lion[290]: Finished operation queue
Jul 21 00:09:35 xxxxx Install Mac OS X Lion[290]: Extracting files from /Applications/Install Mac OS X Lion.app/Contents/SharedSupport/InstallESD.dmg
Jul 21 00:09:36 xxxxx Install Mac OS X Lion[290]: Extracting Boot Bits from Outer DMG:
Jul 21 00:09:37 xxxxx Install Mac OS X Lion[290]: Copied kernelcache
Jul 21 00:09:37 xxxxx Install Mac OS X Lion[290]: Copied Boot.efi
Jul 21 00:09:37 xxxxx Install Mac OS X Lion[290]: Ejecting disk image
Jul 21 00:09:48 xxxxx Install Mac OS X Lion[290]: Generating the com.apple.Boot.plist file
Jul 21 00:09:48 xxxxx Install Mac OS X Lion[290]: Linking self-contained dmg into mutable product
Jul 21 00:09:48 xxxxx Install Mac OS X Lion[290]: com.apple.Boot.plist: {\n "Kernel Cache" = "/Mac OS X Install Data/kernelcache";\n "Kernel Flags" = "container-dmg=file:///Mac%20OS%20X%20Install%20Data/InstallESD.dmg root-dmg=file:///BaseSystem.dmg";\n}
Jul 21 00:09:48 xxxxx Install Mac OS X Lion[290]: Done generating the com.apple.Boot.plist file
Jul 21 00:09:48 xxxxx Install Mac OS X Lion[290]: Blessing / -- /Mac OS X Install Data
Jul 21 00:09:48 xxxxx /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[321]: Blessing Mount Point:/ Folder:/Mac OS X Install Data plist:com.apple.Boot.plist
Jul 21 00:09:48 xxxxx /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[321]: ***************************** Setting Startup Disk *****************************
Jul 21 00:09:48 xxxxx /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[321]: ****** Path: /
Jul 21 00:09:48 xxxxx /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[321]: ****** Boot Plist: /Mac OS X Install Data/com.apple.Boot.plist
Jul 21 00:09:48 xxxxx /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[321]: /usr/sbin/bless -setBoot -folder /Mac OS X Install Data -bootefi /Mac OS X Install Data/boot.efi -options config="\Mac OS X Install Data\com.apple.Boot" -label Mac OS X Installer
Jul 21 00:09:49 xxxxx /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[321]: Bless on / succeeded
Jul 21 00:09:49 xxxxx Install Mac OS X Lion[290]: Restart requested
Jul 21 00:09:50 xxxxx /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[321]: Lost client connection: exiting
30 seconds after finishing the installation I restart and in verbose mode I get this log (sorry for the lousy quality, with was taken with my mobile).
I've tried everything.
Repaired permissions, disk.
Resetting PRAM, NVRAM, SMC.
I even left the MBP all night in this process to see if there was any progress. No luck.
Tried to enter safe mode but I only get a black screen and a new restart. (Something like PRAM)
What could be causing this?
In the past when I installed Snow Leopard (10.6) I had some issues with my firewire (they stopped working a few months ago).
I needed to boot to safe mode in order to finish the install of SL and remove these files from /System/Library/Extensions
IOFireWireSerialBusProtocolTransport.kext
IOFireWireAVC.kext
IOFireWireFamily.kext
IOFireWireIP.kext
IOFireWireSBP2.kext
Rebooting with this change shows that everything works properly (besides the dead firewire ports).
I don't know if the "spinning wheel" has something to do with my FireWire or Airport (which works fine in SL).. since it got stucked in there.Finally!! I'm currently using Lion on my MBP.
With the help from members and macrumors I got this solution.
- Installed Snow Leopard on an external drive (by USB)
- Updated that partition to Lion from another macbook (I used macbook white).
After that I cloned the partition (without the FireWire kext files) with Carbon Copy Cloner to my MBP and... voila! :))
I'm replying to your message from Lion. Give it a try! If you don't have another macbook maybe a friend can help you.
I don't know if there's another method but this one is working! -
Macbook air freezes with spinning wheel
So, my Macbook Air has suddenly started to freeze and leave me with the dreaded spinning wheel of death. Sometimes I get 10mins into a session, and sometimes the freezing will occur as soon as I log in. I have tried to log in in safe mode, but I also get the SWOD here as well! My details are as follows:
Problem description:
freezing with spinning wheel of death
EtreCheck version: 2.1.6 (109)
Report generated January 28, 2015 at 7:52:18 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Air (Technical Specifications)
MacBook Air - model: MacBookAir6,2
1 1.7 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery Health: Normal - Cycle count 239
Video Information: ℹ️
Intel HD Graphics 5000
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 0:23:49
Disk Information: ℹ️
APPLE SSD SM0512F disk0 : (500.28 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.42 GB (358.63 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/VMware Fusion.app
[not loaded] com.vmware.kext.vmci (90.5.7) [Support]
[not loaded] com.vmware.kext.vmioplug.12.1.17 (12.1.17) [Support]
[not loaded] com.vmware.kext.vmnet (0174.73.49) [Support]
[not loaded] com.vmware.kext.vmx86 (0174.73.49) [Support]
[not loaded] com.vmware.kext.vsockets (90.5.7) [Support]
/Applications/VyprVPN.app
[loaded] foo.tap (1.0) [Support]
[loaded] foo.tun (1.0) [Support]
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.avast.userinit.plist [Support]
[loaded] com.citrix.AuthManager_Mac.plist [Support]
[running] com.citrix.ReceiverHelper.plist [Support]
[running] com.citrix.ServiceRecords.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.avast.init.plist [Support]
[loaded] com.avast.uninstall.plist [Support]
[failed] com.avast.update.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] jp.co.canon.MasterInstaller.plist [Support]
[running] vyprvpnservice.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.avast.home.userinit.plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
VMware Fusion Start Menu Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Support]
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.296 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
wrc [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% WindowServer
1% fontd
0% com.avast.daemon
0% AppleSpell
0% com.avast.service
Top Processes by Memory: ℹ️
404 MB com.apple.WebKit.WebContent
189 MB Safari
163 MB com.avast.daemon
137 MB com.apple.IconServicesAgent
103 MB ocspd
Virtual Memory Information: ℹ️
3.25 GB Free RAM
3.37 GB Active RAM
1.06 GB Inactive RAM
902 MB Wired RAM
1.20 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Jan 28, 2015, 07:29:04 PM Self test - passed
Any assistance would be greatly appreciated!When I say the freezing happened suddenly, I can recount to a few occasions over the past couple of weeks where I have been watching netflix and around halfway through the program I was watching, I'd get the SPWOD and need to do a hard reboot. The major issues started this morning which I can't link to the installation or update of any programs. I have managed to update to Yosemite today - however that hasn't fixed the problem. In saying this though, the system has been stable for around the last hour, but I've only opened Safari and no other programs.
-
Macbook Pro 10.6.8 won't shut down. Blue screen with spinning wheel.
it's an 15 inch macbook pro. since I bought this computer was working fine about last year. Somehow, start of this year, the problem begins. Everytime when i opened microsoft word 2011 on mac or Photoshop cs5, and quit the software as normaly. When i try to shut down the blue screen with spinning wheel apears. this spining wheel is endless. But funny thing is that after use other software such as games, web browser (safari) etc. and quit them. when i shut down there was not a problem. only word 2011 for mac and adobe photoshop cs5. Any solutions?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Step 1
Select "system.log" from the file list. Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Post the messages logged during the time something abnormal was happening. That time might be before or after the boot.
For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. If the problem is a system crash or freeze, post the messages from before the boot time, when the system was about to crash or was failing to shut down. In either case, please include the BOOT_TIME message at the beginning or the end of the log extract.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
If the log doesn't go back far enough in time, scroll down in the Console file list to /private/var/log/system.log.0.bz2. Search that archived log, and if necessary the older ones below it, for the same information.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Step 2
Do the same with kernel.log.
Step 3
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall or hang logs — they're very long and not helpful. -
I have a MacBook (Late 2008 edition) having Mac OS X 10.6.8 SnowLeopard OS installed (2 X 512GB RAM, 160 HDD). I copied some mp3 into iTunes library and soon the process got stucked. MacBook was not accepting any command/it seemed to got hanged. Carelessly, I switched the MacBook OFF by pressing the Power button. Now, when it began to boot again, all I hear was some clicking sound from the MacBook (seems HardDrive failure because the sounds seems to be from HardDrive). After few seconds, It showed flashing folder with question mark and it wont go beyond that.
Steps I tried:
1. Resetting NVRAM, PVRAM and SMC.
2. Booting in safe mode.
3. To boot from install DVD (Mac OS X 10.6.3 SnowLeopard).
4. Holding down 'option' button while booting. It shows the "Mac OS X Install DVD" icon but as I click it and press return, it again shows Apple logo with spinning wheel and little later it shows prohibitory sign with spinning wheel. This will now remain for ever and ever.
5. I bought a new 500 GB HardDrive and replaced the old one with this. Now trying to boot with DVD (Mac OS X 10.6.3 SnowLeopard) it again hows Apple logo with spinning wheel and little later it shows prohibitory sign with spinning wheel. This will remain for ever.
Any suggestions to overcome this problem will be highly appreciated and I'll be very grateful for all your help.
Thanking You.Hi julenawang,
Welcome to Apple Support Communities.
It sounds like your MacBook has a startup issue and you aren't able to reinstall Mac OS X on a new hard disk. The article linked below has a lot of great information and suggestions that will resolve most issues like the one you described.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
I hope this helps.
-Jason -
Macbook Pro 10.8 won't shut down. Gray screen with spinning wheel.
Previous it happened on 10.6.8 snow leppord. I thought it might be the RAM problem, so i went ahead and purchased a 16GB RAM. Now I got the RAM up running, i upgraded the computer to 10.8 mountain lion. I thought the problem should be gone by now. But somehow, it happened all over again, everytime when i use microsoft office 2011. I even quit every single app fron the Active Monitor (include Active Monitor), and wait for about 5min before shutdown, the gray screen with spinning wheel appeared again. I repair the disk from recovery HD, according to that, there is no problem anymore. But, once again it happened after i used Microsoft office 2011. Is there anyways i could fix it? I suppose uninstall it will make it work, but it's vital.
Previous it happened on 10.6.8 snow leppord. I thought it might be the RAM problem, so i went ahead and purchased a 16GB RAM. Now I got the RAM up running, i upgraded the computer to 10.8 mountain lion. I thought the problem should be gone by now. But somehow, it happened all over again, everytime when i use microsoft office 2011. I even quit every single app fron the Active Monitor (include Active Monitor), and wait for about 5min before shutdown, the gray screen with spinning wheel appeared again. I repair the disk from recovery HD, according to that, there is no problem anymore. But, once again it happened after i used Microsoft office 2011. Is there anyways i could fix it? I suppose uninstall it will make it work, but it's vital.
-
Macbook air stuck with spinning wheel on power up
macbook air stuck with spinning wheel on power up
For a gray screen with a spinning wheel here are the procedures to follow.
http://support.apple.com/kb/TS2570
This often indicates a failed drive. Hope not. -
I installed indesign CS5 on new macbook pro and keeps freezing with spinning wheel once the app opens. Is there an issue with OS Mav or font issue or a plist I can pull. All other Adobe products work.
Migration should never be done with any Adobe program.
If you have done Migration, you have to UNINSTALL first (if even possible) and then download Adobe Creative Cloud Cleaner Tool and run that also. When this is done, restart your computer and install the programs from an original Adobe Installer.
Other question is, if your OS is supporting that version. You can try it, it is not officially supported, but it might work.
But CC will work, upgrade to CC2014 (without additional cost), use that as it is better anyway. -
Hi Frnds,Small Favour for me,...
MAC OSX 10.3.6 having Boot Problem(Gray Screen with Spinning wheel all the Time) ,How to restore all the files without Mac Startpup Disc,still is not possible i want to download full CD from Apple Site, Is It Possible to Download!, Windows 7 is working perfectly , can i restore any files in MAC OSX 10.3.6 through Windows 7, or i need the MAC OSX 10.3.6 Bootable Files i need to enter the MAC OSX....Hi Frnds,Small Favour for me,...
MAC OSX 10.3.6 having Boot Problem(Gray Screen with Spinning wheel all the Time) ,How to restore all the files without Mac Startpup Disc,still is not possible i want to download full CD from Apple Site, Is It Possible to Download!, Windows 7 is working perfectly , can i restore any files in MAC OSX 10.3.6 through Windows 7, or i need the MAC OSX 10.3.6 Bootable Files i need to enter the MAC OSX.... -
Hangs on grey screen with spinning wheel at start up
Power Mac g4 running tiger hangs on grey screen with spinning wheel (the wheel keeps going tho!) tried resetting the PRAM, PMU, changed the little battery thing on the main board, and starting from tiger dvd and os 9 dvd, dvds just keep ejecting. also tried starting in verbose and safe modes, still the same problem.
I can however access the hd through a network.
any ideas
ThanksThe only thing I know is to buy one. Not much help here. I have a collection of OS disks I bought to go along with all the Macs I've had and still have.
You said already that you had reset the PMU, but did you do that according to:
http://support.apple.com/kb/HT1939
If not, then this may help. The PMU seems to be a miracle part of the OS. You could then plug the HD back in and a miracle will happen. I've read several threads where people kept doing this and all of sudden everything was cured. I think the last one I read, the person recommended holding in the button for at least 15 seconds and then releasing it. I just go by the Apple tech sheets.
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