Frozen iPhone 5 during restore from iCloud
I backed up my 4s and began setup on my new iPhone 5s. It began the restore from the iCloud but a
Less than inch into the process it froze. It has been an hour with no movement. Should I wait? Shut it off and try again?
Press and hold BOTH the Sleep/Wake button & the Home button until you see the Apple logo on the screen.
if no result
recovery mode
open itunes on computer
plug cable into computer not iOS device
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808
Similar Messages
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My iPhone still restoring from iClouds ...
My iPhone still restoring from iClouds after updating to iOS6 and this have been for days. Is that normal? And how can it be solved?
Music is not part of the backup. Re-sync your music to the phone with iTunes. It should all be in the iTunes library on your computer.
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Set up as new iPhone or restore from iCloud?
Hello,
I have the iPod Touch 3G, 32 GB. I hope to be getting the iPhone 5, 32GB in the next few days.
Just asking if I should set up as new iphone or choose restore from iCloud?
I do want my photo apps and photos to be saved/synched to my iPhone.
Which is the best way/right way to do this?
Thank you!Hi Kappy,
Thank you for your reply!
It is a must that I use iTunes to backup my iPod Touch? I use iCloud for this now and would rather continue using iCloud. Is this okay or do I change it now?
What are my first steps I need to do when I turn on the iPhone 5? Besides a big smile and being happy. lol
Thank you! -
HT204587 New iPhone 5 restore from iCloud
I just upgraded from an iPhone 4 to 5S, and the restore to the new phone from iCloud 20 hours now. The iCloud setting says "This iPhone is currently being sestored ans will automatically back up when i is done." How can I tell it's still running, and how long should it have to take? Shouldn't it be done by now?
In order to restore from backup, you have to activate the phone first, did you do that?
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How strong is your wifi connection? -
How long should Restore from iCloud take on iPhone 6?
I have just purchased a new iPhone 6 and after downloading whatsapp, the restore from iCloud function is currently active for 32060 messages and 3421 photos, but has been for the last 12 hours and is now frozen on 91%.
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Is there any way for me to resolve this?Hello Mark,
Thanks for using Apple Support Communities.
From your post I see you're concerned about the time for how long it's taking for your iPhone to restore from iCloud. There's no set time for completion of an iCloud backup, as the time does vary based on how much content needs to be restored.
The restore process is taking a long time to finish
The amount of time needed by the restore process depends on your geographical location and the speed of your Internet connection. Even with a fast Internet connection, the restore process might take 1 to 4 hours per gigabyte to complete.
If you're traveling between countries, the restore process might take longer than usual. iCloud is tuned to provide the best service when you're in the geographical location from which you most frequently connect to the Internet. When restoring from an iCloud backup, iCloud is tuned to provide the best service in the geographical region you were in when you created the backup.
Get help restoring from an iCloud backup - Apple Support
Have a great weekend,
Alex H. -
HT201269 how do i restore from iCloud on new phone?
I have a new 4s that I got from the AT&T store.
They got me up and running by getting my contacts downloaded.
Now I've hooked up to iPhone to restore from iCloud.
Do I want to restore or do I want to back up?
I can't figure out how to get my music to migrate to my new phone.
I have backed up my old phone to the cloud.
I don't seem to be getting the automatic prompts all the articles talk about and I think it's because at the store they only did contacts.If you backup with iTunes and you restored from the backup and the data are gone, then there is no where to retrieve them from unless you have another backup that contains those data.
Launch iTunes on the computer and go to iTunes>Preferences>Devices. You will see a window with all of your backups listed in it.
If you see a recent backup that you are certain contains the data that you need, recover deleted data from iPhone backup.
If your note is gone from iCloud.com there is only a few ways to possibly recover it.
The first things I would check is a iCloud Backup, a iTunes Backup, or a 3rd party email that may have contained the note. To restore from a iCloud or iTunes backup follow this link. This article explains how to restore a device from either back up.
Note if you have backed up since the note went missing, you will not have the note on the backup. Make sure you do not back up if trying to restore from a back up as this will back up the content without the note.
To get to the "Set up assistant" on an iOS device, you must go to Settings>General>Reset>Erase All Content and Settings. Once the phone restarts, you will be at the "Set up Assistant" -
just replaced my iphone 4 with new 4. restore from icloud is hung on an app I no longer use (password probably expired) how can i get the restore to move on to the next app
Read another post in the forum about this and it appears this app also installs a profile with a proxy service that you will have to try and delete as well. Check that out.
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Hello
Today I got my iPhone 4s changed from sprint and when I enter my icloud information it gives me an old backup (196 days old) and I back up automatically all nights , there was no choice to select which one I wanted or anything. So I ended up loosing a lot of important information, all the pictures and everything that I did the past 196 days. I try to see if there is a place on the web that the back up data is displayed but I haven't found anything. I have a lot of important information on icloud, to the extend that I even pay for more space because I use the iPhone as part of my work. Can someone please explain to me what has happen and if there is a way that I can recover my information? I am desperate it is very important. Thank you very much!
FransuasOnce in a while the restore process seems to mess up. What I don't understand is why you would perform a weekly restore.
At any rate, if you must restore, perform a device reset (settings>general>reset) and then you will have the opportunity to restore from iCloud. Restore a device whenever it no longer works correctly, not just as a matter of maintenance. If it ain't broke, don't fix it. -
After connecting my new iphone 5 to iTunes, I did not choose restore from iCloud Backup or iTunes Back up. I just clicked on New iPhone, because I was installing a new iphone 5 with a different carrier and sim etc. Now I don't have the option to go back. I have backed up my old phone to iCloud, so should I click on - Restore iPhone to get all the saved data from iTunes?
I found the answer in another discussion group, so I have just erased everything through settings on my new iphone and in Backups on itunes, I have clicked on restore back up. So it appears to be working.
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I restored my iPhone 5 to IOS 7.1 on computer and tried to restore from icloud back up. It says "restore completed" but Apple logo keeps popping up every 5 seconds. It restored only contacts and sms. I can access the phone but have to stop if logo pops
Hello khanhlinh98,
I would recommend performing the following steps in order to stabilize your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see the battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
Why so long to restore from iCloud back-up? (new iPhone 6)
I am setting up my new iPhone 6 and the 'Restoring from iCloud backup' stage has continued for at last 6 hours. From all appearances, the iPhone is successfully set up. It's slowing down the device significantly, especially for anything that needs to access the Internet. Should I be concerned?
How much data did you have in the cloud? What is your internet connection speed? If lots of photos and movies and such then it could take a while if you have a slow connection, Though 6 hours is ridiculous. I'd unplug and start over.
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Hello. I just got the iPhone 5s today and I did a restore from icloud to it but none of my apps transferred. I checked on my computer and only Facebook and candy crush show up. How can I get them back?
Try restoring the backup again. Your apps and other purchased media should have been restored from your backup if they were on your old phone when you backed it up.
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I just got a replaced iphone and I checked back up on icloud, entered apple id and password. Now it says no backups available. You can set up as a new iphone or restore from an iTunes back up. What should I pick because I had checked back up with icloud and all of my info was supposed to be backed up?
You may need to update the software. For now, set up as a new iPhone and then go to Settings > General > Software Update. Update to the latest iOS (5.1.1), then go to Settings > General > Reset > Erase All Content and Settings to go through setup again and see if your backup appears.
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I just bought a new iphone 5S and once turned on and pushed the button restore from Icloud, I'm stil stuck in this section i can't do anything plus i turned it off and on again and still not working, please provide me with a solution very urgently!!
Kindly note also that i did not work on this iphone before, i just turned it on and i cannot connect it to the itune and restore it as the itune cannot read the device since i'm not able to reach my home screen, I am stuck in my restoring screen.
Please help!!!!You dont have any data on your phone yet right?
If you dont connect your device to the computer and
Press and hold the Sleep/Wake button and the Home button together for at least 15 seconds, until the Apple logo appears.
after that click okay when it says itunes has detected an iphone in recovery mode. Then click restore
after that try again -
HT4623 when i try to restore my iphone i am not being given the restore from icloud option
each time i try to restore my iphone the option to restore from icloud isnt being given and the phone isnt trying to connect to my wifi which is working fine . any body able to help?
http://support.apple.com/kb/TS1398?viewlocale=en_US
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