Frozen iphone/apple logo shown constantly

my iphone won't reset.  the silver apple logo is always shown and itunes won't recogonize it either.  help!

Hi,
These Links may be Helpful:
1) Device Not Recognised
For Mac
http://support.apple.com/kb/ts1591
For PC
http://support.apple.com/kb/TS1538
2) Device Frozen
http://support.apple.com/kb/ts1445
Cheers,

Similar Messages

  • Frozen iPhone - apple logo with black screen

    My phone is frozen with the apple logo on the black screen. I have tried all the suggestions previously posted about holding the button while plugging in the USB...nothing works. It's FROZEN!! Can anyone help? I'm getting desperate.

    If you read the many posts about this, it takes more than just pressing the home button when plugged into iTunes. Did you do a reset - press both home and sleep/wake buttons until the Apple logo appears?
    Recovery mode:
    1. Start iTunes.
    2. Plug USB end of cable into a USB port in the back of your computer, not an external hub or keyboard port. Plug phone port end directly into the phone without using a dock.
    3. Press BOTH the home and sleep/wake buttons until the Apple logo reappears, then continue pressing the home button alone until iTunes sees the phone in recovery mode.
    4. Follow the prompts to restore.
    If the phone doesn't respond to any of this, there is either a hardware problem or you have hacked firmware installed. In either case your only solution is replacement.
    Message was edited by: modular747

  • HT4623 during update to IOS7 iphone frozen with itunes logo shown with cable?

    during update to IOS7 iphone frozen with itunes logo shown with cable?

    Your iPhone has dropped into recovery mode. You'll need to restore it:
    http://support.apple.com/kb/HT1808
    Regards.

  • Iphone 3GS Screen frozen at Apple logo

    Tried to reset iPhone, but screen is frozen at Apple logo. Repeated attempts to reset unsuccessful.

    See if you can force the phone into recovery mode:
    Leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

  • HT4623 iPhone apple logo goes on and off and is unresponsive

    iPhone apple logo goes on and off and is unresponsive

    It needs to be dried out. Stop using it.. don't turn it on. Put it in a zip lock bag with some rice or one of those packets of dessicant for a day or two. That might do it.
    i
    (And stop taking it into the sauna... or swimming)

  • Frozen at apple logo?

    frozen at apple logo, can't turn off.  Just stuck, how do I fix this?

    try restarting it by holding down the home and hold button at the same time untill the screen goes black then press the home button untill the apple logo shows up (you will not loose any data)

  • Updated to IOS 8 and now power button does not respond and screen is frozen with apple logo.

    Updated iPad to IOS 8 -- screen locked.  Now screen is frozen with apple logo and the power button is not responding.
    Thanks for any help!

    That is normal while it is loading the update. Give it some time(shouldn't be more than 40 minutes). If not, hold the home & sleep/wake button until it is black, and then it restarts.

  • How to reset ipod touch when frozen on apple logo

    hello
    i was upgrading to ios 6.1 on my ipod touch 4 g when it frozen
    but my my power button and home not working.
    is there anyway using me computer i can fix this
    how to reset ipod touch when frozen on apple logo
    with the problem i have
    thank you for your help.

    Hello,
    I am currently an owner of an Ipod Touch 4th generation. I see you are having problems with your Ipod Touch, so I will try to find a solution to your problem.
    Plug into your computer
    Go to ITunes
    Click on your Device
    Click on Summary tab
    Click on Restore
    Hope that helps!
    If none of the above solutions work, can you please respond back ASAP as I will try to find another solution to your problem (This might even help others with the same problem!)
    Cheers!
    Pizza98704

  • "Waiting for iPhone... " alwayz stuck at this stage...Already tried using DFU mode and many times...but always stuck at this stage. However in iphone APPLE LOGO and Status bar is coming but not processing ahead!

    "Waiting for iPhone... " alwayz stuck at this stage...Already tried using DFU mode and many times...but always stuck at this stage. However in iphone APPLE LOGO and Status bar is coming but not processing ahead! Even my device is not jailbroken.
    iTunes recognize this device and giving option for Restore. i go for it and in the continue process WAITING FOR iPHONE /// at this stage it stuck.. and keep serching like for something and in the iPhone APPLE LOGO and Status bar showing..but not processing further.

    Shaishel,
    Did you resolve this?  I am having the same problem!  Let me know if you have any suggestions.
    Thanks

  • Frozen Silver Apple Logo

    Every time I go to watch my Apple TV, whether in Ohio or California, all I get is the Frozen Silver Apple Logo with the beeps every time I hit a Remote Control key. Therefore, I know it is the Apple TV since I see the same exact problem in two different States on two different units. I have both components hooked up via HDMI. It is really annoying because the only way to get it going again is to unplug it and plug it back in for a Re-boot. These components are acting like Microsoft PCs now! Please FIX this annoying problem Apple!!!

    I had a similar problem but just once. Have you ever been able to connect to anything?
    The ATV doesn't appear to use WEP security but WPA works fine. I changed my wireless Dlink and was able to see the ATV on the router. Then the iTunes software has to be told (under preferences) to search for an ATV. Now all is working fine. Hope this helps.

  • I was in the middle of updating my iphone 4 (? version 10.1) when an error message appeared. Screen now frozen with apple logo, empty bar below and phone won't turn on or off

    I have a frozen screen (black with the apple logo & an empty bar below) following an error message that appeared during an update of version 10.1 on my iphone 4.
    I am not able to turn off the phone (or on!) Any ideas?

    The iPod Touch kept trying to reboot yesterday but would only show the Apple logo screen then shut off - it finally drained the battery overnight I am guessing. Connected to USB the battery charging icon flashes.
    Took it back to Best Buy, but they wouldn't touch it or replace it since it's under warranty.
    To any potential buyers - beware. My best advice is to look somewhere besides Apple. Every Mac user I know has had to return a Mac, laptop, etc. Really poor quality control, and the retailers agree (Geek Squad told me they have had the same experience with Apple products).

  • Iam un able to power up iPhone 4s. Apple logo flashes constantly at a slow rate when plugged in to computer

    My iPhone 4s will not power up. It only shows a black screen with the apple logo that flashes slowly when i plug in to the computer. Unable to do a reset.

    Howdy sskw,
    You state you can't get past the Apple logo on the iPhone and have tried a reset.  Have you also tried recovery mode?
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    You might need to use recovery mode to restore your device in these cases:
    iTunes doesn't recognize your device or says it's in recovery mode.
    You see the Apple logo onscreen for several minutes with no progress bar.
    You see the Connect to iTunes screen.
    Best,
    Nubz

  • Ipod touch is frozen on apple logo & does not show up in itunes or computer

    My ipod touch 4G is frozen on th apple logo. I can't simply restore it because it doesn't show up in itunes (lastest) or in computer (I have vista). I tryd using the apple online troubleshooter but nothing works.
    Please help!

    Try here:
    iPhone and iPod touch: Frozen and unresponsive

  • Ipod Touch frozen with Apple logo & loading bar below!

    My laptop shutdown while my Ipod was updating software. It is frozen with the apple logo & the loading bar below. When I turned my laptop back on, it will not recognize my Ipod. This means I cannot even try restoring it. I have unplugged & plugged back in & tried holding the buttons on the Ipod for 10 seconds. I'm not sure what to do! Help please!

    Try here:
    iPhone and iPod touch: Frozen and unresponsive

  • IPod touch 4G frozen on Apple Logo?

    While running an app on my iPod touch 4th Generation 8GB, the screen froze and showed the apple logo with a small loading circle which is isint moving. The device is still frozen and has not made any progress. I have tried the recovery mode feature (plugging into computer, holding sleep/wake and the home button) But I would appreciate if you could explain how to properly enter the recovery mode! I am completly clueless, and I dont know what to do. Please help!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

Maybe you are looking for