Frozen iPod after iTunes update?

Is your iPod frozen on the "Connect to iTunes" screen? Mine is too. Not really sure what's going on there, but I have a feeling it has to do with the recent upgrade. Think back to the big Zune crash of 2008 or whatever year it was. Zunes all over the world were going down thanks to a glitch in the system. Similar situation? Yeah, I think so.

What happens when you connect the iPod to the computer and try to restore?
You said you did an update. Update to iTunes? To iOS on iPod?
Se:
iOS: Not responding or does not turn on
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

Similar Messages

  • Frozen ipod after the update and it won't turn off

    After the 2.0.1 update itunes wouldn't recognize my ipod touch. I ran the diagnostics and no iphone or ipod touch was found. My computer knows it's there but itunes doesn't detect it. The ipod is frozen on the screen with cracked apple and the load circle right below. It's been like this for about 6 hours. I at least just want to turn off the ipod. I've tried all kinds of methods to remedy this but nothing works. I'm afraid the ipod might get damaged being like that for so long. I would appreciate it if someone can help. This is so frustating.

    This happened to me last night. My screen was frozen with the "cracked" Apple logo. I thought it was toast. I decide to give it one more try. This time I held the top On/Off button until it rebooted. I had it for several seconds (I don't know how many seconds, but it seems like almost 30). I may have held the "Home" button at the same time.
    When the IT rebooted, everything was fine.

  • Frozen IPod after installing update

    I downloaded the update for my IPod Touch on 6/22/10. When opened it had changed to a large format screen and the controls are not accessible. First I tried a Reset with no change. I connected it and did a Restore and Synch. There is no change. The IPod is frozen--It goes to sleep and can be woken but no responses to any touch.

    What happens when you connect the iPod to the computer and try to restore?
    You said you did an update. Update to iTunes? To iOS on iPod?
    Se:
    iOS: Not responding or does not turn on
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • Frozen ipod after new updates, will not recover, error codes 1601 and 1602

    i updated my ipod last night, was working fine, turned off, then on again this morning. was working fine this morning for a while, then went completely blank, will not start up, just completely dead. i have tried to restore,several times and get error code 1601, and 1602. have tried restarting my computer,checking for updates, restarting my itunes, using another computer, tried another lead, and everything else suggested by support. it will just not do anything. has anyone got any suggestions, please.

    I would suggest that you put your iPod into the recovery mode and restore it. Next time something like this, it is better to start with the more basic troubleshooting steps first before trying to restore. The two easiest are restart and reset.
    Try these steps with your touch.
    1. Unplug the device from your computer
    2. Turn the touch off - hold the Sleep/Wake button down until you see the red slider and turn the device off. Note: this may not work. If not, go to the next step.
    3. Start iTunes
    4. Hold the Home button down and keep holding it down while you plug your iPod back into your computer.
    5. Keep holding the button down until iTunes tells your "that an iPod in Recovery mode has been detected".
    6. Let go of the button and follow the on screen instructions to restore the touch.

  • Error code after itunes update -42404

    error code after itunes update -42404 cannot connect to ipad it is telling me to restore ipad, and cannot connect to store...
    Message was edited by: CFC.Steve

    I assume you updated itunes on your computer. PC or Mac?
    Look at the posts in the More Like This area to the right side of this page.
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
     Cheers, Tom

  • Instant crash after iTunes update 11.1.2

    instant crash after iTunes update 11.1.2 when opening itunes pages open then crashes, also error code before crash and still after -45054 also have multiple librarys which could be the gremlins

    I am having exactly the same problem with my iPod Touch after updating iTunes. I purchased a new album earlier and when I go to 'On this iPod' the entire album is greyed out and there are dotted circles next to each song. Has anyone got a solution to this?

  • HT1414 I can't restore my iPod after proper update!What should I do?

    I can't restore my iPod after proper update!It suddenly froze while updating. Now it is in restore mode and every time I try to restore it, it failes!Also bear in mind  that I have no backups of earlier versions of my iPod in my pc, since I formated it a few days ago.Thanks for your time!

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • What is the "other" data on my ipod after i updated my os

    what is the "other" data on my ipod after i updated my os? and can i remove it? and how do i pair up devices via bluetooth?

    Hi
    First, the "Others" what you see in iTunes when you're iDevice was plugged in, is where the iOS installed. It's the system core of your iDevice.
    2nd - That ia hevn't used before, bluetooth pairing. The last time I tested it, I failed.
    and now you're not the only one who needs help in bluetooth pairing, LOL...

  • HT4061 My gateway PC is locked up after itunes update.  When i restarted the computer for the hangers to take effect. Now my pc is locked up.  It gives me a client Mac address and no boot file name received.  What happened, and how do I get my pc back?

    jute way pc locked up after iTunes update.   It says client Mac address 001320 be ad 25 .  PXE E53  No boot file name received
    pXE MOF.  Exiting Broadcom PXE. ROM .  How do I unlock my pc?

    jute way pc locked up after iTunes update.   It says client Mac address 001320 be ad 25 .  PXE E53  No boot file name received
    pXE MOF.  Exiting Broadcom PXE. ROM .  How do I unlock my pc?

  • Links to songs lost after iTunes updates

    Hi everyone,
    I seem to have to have two recurring problems with iTunes.
    1. After iTunes updates, I seem to lose the link to numerous songs. When I click on them, I get the little exclamation mark and a window asking if I want to locate the song manually in the library. This time around, I've got over 1500 songs in this boat. I can't locate them all manually. Each time I find one, it asks if I want iTunes to look for others. I click OK, but then it says it can't find any more.
    2. I have a lot of duplicate songs. The software seems to duplicate them itself. One of the versions will have the little exclamation mark beside it, the other will work. Is there a way to bulk clean this up? It is a rather lengthy process otherwise.
    Is anyone else having these types of problems?
    Thanks
    Orest

    Can't answer your issue because I don't use itunes to organize my music(MP3). I use the Finder. I do move my MP3 files to my 5 Macs and get the job done in a few minutes with never a problem.
    I rip music, then pick my favorite songs. I delete the track number(working with a copy of the original MP3) and place my 2,160 MP3 files into a folder of my choice name. I leave my other "untouched" original MP3 in an archive on either a firewire drive or another sata internal drive for safe keeping.
    Now I have a folder called whatever containing many folders such as rock, metal, jazz, etc...inside those folder of course would be organized by artist folder, album folder then the music.
    When I re-do my Macs I just copy my favorites folder over to it. Launch itunes then add to the library(just select the top folder and it adds everything inside). I did id3 tag my favorites originally and also used GROUPING to then have a way to sort all the songs instantly, select all and choose the equalizer. I name my playlist the same name as GROUPING name to make it simple to transfer my favorite into each playlist.
    Lots of typing here but infinitely easier to work with my huge collection of MP3 files.

  • After iTunes update, iTunes.exe System Error - msvcr80.dll missing  & icudt49.dll missing.

    After iTunes update, iTunes.exe System Error - msvcr80.dll missing. Followed the support suggestion & uninstalled then re-installed iTunes 5 times & still no good so followed Apples advice & uninstalled again then went into programme files & manually deleted the files re-installed again & now getting iTunes.exe System Error - icudt49.dll missing. I give up, anyone out there help ?

    I've just (finally) managed to fix this problem today. I checked the Apple Support forums, and it seems a lot of people are having the same problem.
    I rang the Apple Support line, and the very helpful man (thanks Alan!) talked me through it stage by stage. If you go to the following page on the internet:http://support.apple.com/kb/TS5376   it takes you through the process. WARNING - it takes a little time! The main purpose of this is to remove any trace of the old version of iTunes from your computer...
    Basically, the first thing you have to do is go to your Program Files and double click on your iTunes folder. There'll be a number of files with the suffix .dll - you need to move all the .dll files from that folder to your desktop - you can simply click and drag them on the desktop..
    Next, uninstall iTunes - go to Control Panel / Add/Rempve Programs and when the list comes up remove iTunes. This will take a few minutes... Then reboot your computer.
    Next, go back to Control Panel / Add Remove and Remove - IN THIS ORDER -
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    Reboot again!
    Next, check in your Program Files that the iTunes folder is completely gone - if it has, great: if it hasn't, right-click on the folder and press Shift and Delete - it will say "Are you sure you want to completely remove the folder "iTunes"? Click on "Yes".
    Reboot!
    Then go to the iTunes download page and voila! It should download iTunes without any problems... well it did for me.... Good luck!

  • I keep getting a msvcr80.dll error after iTunes update failed?

    I keep getting a msvcr80.dll error after iTunes update failed?

    Seems the base of the problem is the update installation does not change the libraries but the software wants to see them changed.  So the user has to go clear out all software that shares the libraries and then install the full version so they are rebuilt properly.

  • Ipod nano 7th g is not rcognised by computer after itunes update

    My ipod nano 7th generation is no longer recognised by my computer after the latest itunes update. Newest software is on my windows 8 computer... Any ideas?

    Hello, Arndt262. 
    Thank you for visiting Apple Support Communities.
    If your device is not recognized by iTunes, I would recommend the steps in the article below.  Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Jason H.

  • IPod Nano won't sync after iTunes update to 11

    My 5th Generation iPod Nano will not sync to iTunes 11. I am running iTunes 11.0.1, on an one year old iMac running on an Intel Core i5, running MacOS X 10.8.2 with 4 GB of memory. Now that we got that out of the way-- I use this iPod daily. Once I updated to iTunes 11, synching has been sporatic. Once I plug the iPod in, iTunes opens like it should, however the iPod never appears in the iTunes window, only in the Finder. I have done the following:
    ejected the iPod from the Finder window and then unplugged it, and reattached the iPod.
    Quit iTunes and restarted, reStarted the iPod by toggling the power switch and holding the Menu/Select buttons until it restarted.
    Rebooted my computer
    Restored the iPod nano
    Results are the same. Sometimes it will sync, after an extended period of time, without reason. Once I eject and need to reconnect the device, I am unable to get it to sync. Sometimes I have ended up with a spinning beachball and have force quit iTunes and sent a report and a description, but Apple doesn't seem to have come up with an update yet.
    I can tell you this-- I have not seen an iPod that would be a suitable replacement for this one-- I love not having to look at the screen to operate it's simple controls, and it is the perfect size.
    I can also tell yo uthis-- The new suprise user interface on iTunes 11 is clunky and requires too many steps to maintain my playlists. Do not like it.
    Suggestions?

    Hey hirsty!
    I have a link for you here that can help you troubleshoot this issue:
    Apple - Support - iPod nano - iTunes Troubleshooting Assistant
    http://www.apple.com/support/ipodnano/assistant/itunes/
    That link will help you through some steps that will help you resolve this issue with your iPod nano syncing. Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • After itunes update my ipod touch is not syncing correctly first I got error message..ipod failed to complete sync because connection was lost..now it wont sync new music

    After recent itunes update my ipod touch 4 is not syncing properly...I got error message twice "ipod failed to sync properly because connection was lost, please try again"... it continued acting weird, now when i click on "sync now" it says preparing to sync, it goes through steps quickly says sync finished but it doesnt update.. can anyone help?

    There's a good guide here on how to roll back to 10.7 https://discussions.apple.com/thread/4559563?tstart=0

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