Frozen iPod Mini 4gig

My iPod is frozen, I keep resetting it (Menu & Select buttons) the Apple icon appears but it will not do anything else. I have tried everything it says to do on www.apple.com - does anyone have any suggestions?

im having the same problem. my ipod at first would just turn off or freeze where i couldnt pause my music and stuff and just this morning i turned it on and it froze. So i reset it and turned it back on and it sat for like an hour with the apple sign and now it wont turn on or even charge..can somebody help me?

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No display on iPod Mini 4gig

I brought my mother a second hand 4gig iPod Mini last Christmas and she has really enjoyed it.
However, last week when she went to use it, the backlight came on but instead of the menu, faint lines could be seen.
I've reset it, restored factory settings, left it hoping the lines would go, but nothing happened.
Please help!

If it still has the original battery, it might need a new one. Does it work when connected to a power supply?
You could make an appointment with an Apple genius and I'm sure they could tell you for sure.

Frozen iPod Mini

I have an iPod mini which I just got for Christmas so it's brand new.
In my list of songs I went to select one but ended up selecting the one above it so as the screen changed to show the current song I clicked the "back (or rewind)" button. Now, half of my screen on the iPod is my list of songs, the other is the screen that tells what song is playing. The buttons aren't working, either. I can't turn it off, reset it, pause, rewind, anything. The Hold button is not on, and I've toggled it just in case. I've reset my computer, plugged my USB cord into 2 different USB slots, and nothing has changed. However when I put my USB cord in either slot it says "USB Device Not Recognized".
If anyone could help I would appriciate it very much. Thanks.
-Dan
iPod Mini Windows XP

Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Even though the individual buttons may not function, the reset combinations should.
If not, wait for the iPod to power itself off. Then recharge and reset.

IPod mini only plays MP3, no longer plays iTunes m4p files

I connected my friends Windows formated iPod mini (4gig) to my Mac so we could transfer a song she purchased through iTunes 6. Initially there was a dialog box that wanted to update the software on the iPod. Since she had never updated her iPod we didn't choose to do that. The iPod showed up in iTunes fine, and we then authorized the Mac with her account.we transferred the song. The song would play fine from the iPod mini through iTunes, but the minute we disconnected from the computer and tried to play through the iPod, it would skip all the protected m4p files and only play the MP3 files and regular AAC unprotected files. All the protected iTunes songs will no longer play. She has since updated her iPod with the latest software from her windows, and we have deauthorized the Mac, but still the same issues. We then reauthorized the iPod on the Mac and still nothing. Any ideas?

Upgrading to iTunes 6.0.1 fixes the problem. At least it did on my 3G Mac formated iPod. The mini is working as it should be we restored it to factory settings and got the basic functionality working again. iTunes 6.0.1 allows the 3G iPod to play my recently purchased music, previously puchased music and books, as well as all the other MP3 and non-purchased AAC encoded music. I'm glad I didn't have to restore the 3G 30 gig iPod since that would have been a lot of work.
Thanks for the fix Apple!
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Help on Restoring Ipod Mini

I have recieved a Ipod min (4gig) from a friend of mine. It didnt come with any of the cables, tho it came with a Belkin Powerdock. He gave it to me, telling me it wouldnt charge. I managed to get it to charge, i could even listen to the music and access itunes. But it was running really slugish, so i thought... why not restore it, and update it? well....when i restored it... i now permanently have a little image of a AC adapter being plugged into a wall. I dont have a AC adapter, and i have NO idea on where to get one...
Today, i bought a wall adapter, but its not AC, you plug the usb into the Ipod and then into the outlet thing and that is suposed to work, but i still get that image. I even tried the... sketchy thing... idno i saw it in another thread.
Any help would be appreciated! ....

I got it from Target. I purchased a car charger just before then, because i was also told that was suposed to work too, but it didn't and before anyone suggests this, i dont live ANYWHERE near a ipod store.
the adapter i bought, its a small white box, that plugs into the wall, and it has a USB socket on the back, the adapter came with all the cords i needed. When i plugged it in, i thought it would work, but it still shows me that image.
retrying the reset...? well.... i would but my computer wont recognize the ipod anymore...

Computer crash caused mismatch ofr I-Tunes Program For iPod Mini

A few weeks ago my laptop crashed and I had to reinstall iTunes At this point the iTunes won't converse with my iPod mini (4gig) unless I chose to overwrite all the albums I have in the iPod. How do I get to keep the music albums I have on the ipod and add the new albums in the library of iTunes?

Your iPod is being linked to a newly installed iTunes it's never "seen" before. What you will see is this.
Do not click 'yes' whatever you do.
You need to get the songs on your iPod back to the computer an into your new iTunes library.
Check out the instructions/suggestions here.
Music from iPod to computer.
There's also another method. I've successfully tested this across several different Windows PCs.
Open iTunes and select edit/preferences/advanced/general. Put a check mark in the box marked "copy files to iTunes music folder when adding to library" and also "keep iTunes music folder organized", then click 'ok'.
Connect the iPod whilst holding down the shift/ctrl keys to prevent any auto sync, and if you see the dialogue window asking if you want to sync to this itunes library, click 'no'.
Then go to file/add folder, open 'my computer', select your iPod and click 'ok'.
The music files should transfer to your iTunes.
If this doesn't work (and it may not because officially it's not supposed to), there's Yamipod. This is a free program that transfers music and playlists etc from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
The above methods may depend on what version of iTunes you are running.
If none of these methods work, try CopyPod which also supports the transfer of videos from iPod to computer.
Once the songs are safely back in iTunes and only then you can then click 'yes' to that message. That will now 'associate' the iPod with your new iTunes library and you can go on using it as you did previously.

PROBLEM..PLEASE HELP..my ipod mini has frozen...

My ipod mini has completely frozen or hung...the cursors not moving..its not even showing connectivity of hardware on the computer...basically it has become totally non-responsive...even the backlight is on...could someone please help me and let me know how i should get it working again?i`ll be very grateful...

How to reset the iPod if it's not responding.

Ipod Mini Frozen up!

My girlfriends iPod mini has frozen. Apparently it displays a website address on the screen. anyone have any ideas?

Try a reset.
Press and hold the MENU + CENTER buttons at the same time until you see the Apple logo. This is best done when her iPod is connected to a computer and it might take more than 1 try.

IPOD MINI FROZEN WHILE CHARGING, PLUG WON'T UNPLUG

Hi, I have an ipod mini that is frozen. I was charging it on a laptop w/out any apple ipod software installed, (does that make a difference?). When I woke up, it looked frozen and non responsive. I then hooked it up to my software installed computer, and it was not recognized. Also the plug does not disconnect from the unit. Help. Paula

Paula,
Let's clear up a misunderstanding here first of all.
The iPod software is not "installed" on a computer, it's installed on the iPod. See my previous post on how to install the software to the iPod. Sure, the iPod updater is installed to the computer, but this is only a program that installs the software to the iPod.
You can connect an iPod that has the software installed on it to any computer, the only thing that computer would need to work correctly with the iPod is to have iTunes installed on it.
Have you tried resetting the iPod? It may take several attempts.

IPod mini is frozen

PLEASE HELP. my ipod mini got frozen suddenly. none of its 'click wheel' buttons are working. the hold button is okay as i can see the lock on the LCD when i set it to hold. i've tried to
reset the ipod mini at most 10 times and
(ii) restored it twice.
(iii)i've even tried to reset it while it is on power on my PC.
I can switch on the ipod only by switching the hold to on and then to off.
Please suggest something? Thanks.

Thank you very much for your response.
As suggested, I let my iPod battery run out and then plugged it back into my PC to charge. After about 1 hr., it was back to normal...I'm hoping!
BTW - is this a common occurance? The reason I ask is that I'm wondering if it happened naturally or if it is because earlier in the day my daughter dropped it. It worked fine after it was dropped, but 45 mins. later it locked up.
I have an opportunity to exchange it (iPod Mini, if damaged) for the Nano or regular iPod (since the mini's no longer exist), but if this is purely coincidental, then I would rather keep it.
Anyone have any suggestions or comments?

Please help - ipod mini frozen - can't reset or restore!

I saw several posts on this topic, and followed the advice given. I've tried to reset the ipod by toggling the hold switch and then holding down the menu and select button at the same time (at least 20x's, and being careful to only hold down the correct buttons). Not having luck with resetting, I tried to do a restore, however when I start to run the ipod updater, and it asks me to connect the ipod, the updater doesn't recognize it.
It's frozen in the pause position at the start of a song and nothing I do helps! Although it's still under warranty I really don't want to have to send it in to apple, so I sure hope someone can help me.
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powerbook Mac OS X (10.4.3)

i have called apple and talked to a tech. he said my windows program needed to update to xp2, i did. i then had to reinstall the disc. it was in disc mode. i followed the comands and it said to plug in ipod to update, i did. no dice, didnt recognize hardware. said i needed to try a new usb port. tried all six. said maybe need new cable, i plugged in a new one. no dice. my daughter got her ipod the exact same day i did, same computer same cables same everything. hers works mine doesnt. hearing that even a new ipod didnt work for u makes me not too confident in the ipod mini as a whole. i really want it back. my daughter and i have been sharing hers and she wants me to have mine back!!! HELP APPLE!!! the tech said if it doesnt work i should send it in and gave me the info to mail it. the website he gave me hasnt got any info on requesting a mailing box and warranty service. i only have about two months left on my warranty and i hate to think they are stalling me until it expires. please apple, call me and tell me this isnt true!!!!

IPod Mini frozen with charger symbol after iTunes 7 download

I have connected my iPod mini to Apple store. I have been proposed to upgrade iTunes with version 7. I have accepted to dowload this new version. No problem during the downloading, but after that, my iPod was and is still frozen with charger symbol discplayed on the screen. And I know that the battery is charged.
I have tried the 5S, reset,... No change. I am frustrated to have accepted this downloading. Does anybody have a suggestion ? Thanks

I have connected my iPod mini to Apple store. I have been proposed to upgrade iTunes with version 7. I have accepted to dowload this new version. No problem during the downloading, but after that, my iPod was and is still frozen with charger symbol discplayed on the screen. And I know that the battery is charged.
I have tried the 5S, reset,... No change. I am frustrated to have accepted this downloading. Does anybody have a suggestion ? Thanks

Ipod minis FROZEN! HELP!

Hi, I was listening to music on my ipod (4 gb) and i turned it down for about 2 minutes then when i went to turn it back up, nothing happened! it's completely frozen and it doesnt respond when i press the buttons or plug it into the computer!...Its never been dropped and it's fairly new. Help!

My Ipod Mini too has just recently completely locked up. The screen remains locked at the same thing with no music playing and no apparent response to any keys. Yes I've tried soft reset by holding the select and menu buttons many times (and I know how it should work) It too will not connect to my computer in any way (computer doesn't know it's there mini remains locked. Yes I've tried Itunes, Ipod Updater, and of course windows it's not connecting. I will try letting the battery run down but for now what can I do! I think I'll see what the people at my Apple store say Friday.
Edit: What would be good ways to accelerate discharging with out being able to actually give the mini new commands? Would connecting it to a powered down computer possibly help?

Frozen charging icon on Ipod mini - help!

I've got an early-ish IPOD MINI, about a year old now, worked ok at first although battery life was never better than about 4 hours. First problem - after about 6 months or so - once turned off, would not turn on again without reset. However I lived with that. more recently, battery life now down to about 2 hours and I cannot download any new music onto the mini from Itunes. I can charge ipod up from wall charger direct Ok , but even when battery shows as fully charged, as soon as I connect up to computer via firewire, it starts to charge up and then the charging thunderbolt icon freezes ... from troubleshooting section, this appears to mean battery is too low for computer to 'talk' to the IPod. Although I have followed advice & left it connected (for Hours) this doesn't help.
So _ i reckon battery is duff - sent it back to apple for repair within warranty period - but after three weeks they sent back standard letter - in FRENCH! - refusing a repair on grounds fault was down to my mis-use.this is possible as I have dropped it a few times - but also could be convenient excuse ..
Lousy service, no indication of whether it could be repaired or not if I paid so can anyone tell me, is my only option now to buy a new one?
If so I think my husband will probably divorce me on the grounds of insanity (ie i must need my head testing to spend more money on such an unreliable product) but i really love my ipod - don't want another type mp3 player.
Has anyone any useful suggestions please??

many thanks, might give them a try. Had a look at their website and seems to be £5.00 charge for diagnostic if turns out to be uneconomic to repair - which isn't too bad. Has anybody got any feedback from using these people for repairs - can't be worse than Apple!
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IPod mini frozen at apple

When I tried to start my iPod mini this afernoon,I got stucked on the apple! I tried to put my iPod in disk mode,but it doesn't work!! He doesn't show the "Disk Mode screen" What should I do? I really need some help!
Thanks

I tried this already a few times:
Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)
Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears.
When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
The disk mode scren doesn't appear. (how long do I have to hold Menu and Select?)
The screen freezes again at the apple.
What should I do now?
Thanks

Frozen iPod Mini 4gig

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