Frozen iPod Screen

What do I do with a white screen on iPod touch and Power and Home buttons at the same time are non-responsive?  I've read about similar problems and solutions  but I haven't found one that fits my situation exactly. The other problems have a frozen white screen, but it will time out and go into "sleep mode" or the black screen where mine doesn't.  Any ideas?

Try letting the battry full drain. It may take hours. Then charge for an hour and then try a reset
Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
ANd then a restore if necessary.

Similar Messages

  • Frozen ipod screen/music

    My ipod screen will turn on, i can turn the volume up and everything, but the song will not play at all. When i tried going to the next song when it 1st happened, it just kept on going thru them. I don't know, my headphones work fine. It just stopped playing music a few days ago.
    Hp   Windows 2000   It's a bit faster, but getting slower everyday

    Before you restore it, have you tried a reset?
    How to reset the iPod.

  • I was charging my ipod on my bose dock and my ipod screen is frozen and im trying to turn it off my nothing is working.

    my ipod screen is frozen....

    Hello ayesham007,
    What happens when you tried a reset?  To do this, press and hold both the Select and Menu buttons together long enough for the Apple logo to appear.  Don't be afraid to try this procedure more than once if no luck the first time.
    If that doens't help, you may need to wait for your iPod's battery to drain.
    B-rock

  • Ipod screen is frozen and the screen is stuck on the itunes symbol and charger sign we have tried resetting but it is not working

    ipod screen is frozen and the screen is stuck on the itunes symbol and usb cable and will not clear off when we tried to reset

    The picture you describe is the subject of the  Update and restore alert messages on iPhone, iPad, and iPod touch support article.  There are troubleshooting suggestions there.
    Hope that helps.

  • Ipod frozen on screen with hour glass, comp wont recognise

    My Nano is frozen, the screen is blank with an hour glass thingy in the middle.
    When I plug into computer, it tells me it has recognised new hardware etc., then computer doesnt recognise the ipod .... the screen is still on the hour glass thingy
    Can someone please help

    Hey, I am facing the same problem with my ipod 8GB black version.
    I tried connecting my ipod to my laptop (Windows Vista) and to my PC(Windows XP), tried downloading USB drivers and using the Reset utility from Apple site. Nothing works and the ipod just shows the hourglass.
    Can anyone suggest a solution please?

  • Frozen Ipod/ Ipod keeps rebooting at black apple logo screen (on loop)

    Frozen Ipod/ Ipod keeps rebooting at black apple logo screen (on loop)
    -I've already replaced my old 60 GB Ipod in exchange for an 80GB, I bring it home, sync it up with Itunes v7.02 and everything works fine for a while. Not even 24 hours later I go down into my artist/song directory to play a song, and it freezes again. I do the menu center key soft reboot a few times to bypass it and it works for awhile. I've tried looking for current updates for software on it, Restoring it, Resyncing and now It gets to the point everytime I unplug the ipod from charging I get back to the menu and try to play a song or video and it does nothing, it freezes everytime.
    There has to be an explanation as to why my first one did it and why my new 80GB is doing it.
    I've already ran a diagnosis on all the files in the ipod all of them come back clean.
    Help me out.
    If you know how to resolve this issue reply and/or email me
    [email protected]

    My ipod is having a similar problem. The black apple logo has been the only thing I see on my ipod. I went a step farther and held the select and play/pause button to get it into disk mode. Once I am here I cannot proceed. I do not have computer that I hook it up to and have transferred the desired songs from an ex-girlfriends computer which I do not have access. What can I do once I have it in disk mode if I do not have a computer available?

  • IPod touch frozen on screen showing apple symbol and usb cable.

    Pod touch frozen on screen showing apple symbol and usb cable. Happened during a update attempt.

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • Frozen iPod touch 4 screen shutter

    Hey guys, about a month ago I changed my ipod screen as I have multiple times before except this time, the shutter on the iPods camera is frozen shut. I already tried resetting the iPod and that didn't work. I saw a few posts and videos on the iphone 4 about having to use a circuit pen to reconnect a part on the circuit board but I don't think it's the same for iPOD touch 4. Can someone tell me how to fix this?? Warranties up also

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears. done
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                                              

  • Screen frozen ipod touch 5 th geanration

    My daughters Ipod screen is frozen cant slide the slider bar .It does shut once i hold home and top button.
    please help i just bought this new ipod.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                 
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar              

  • TS3805 my ipod has a frozen white screen

    my ipod has a frozen white screen ipod touch 8GB model a1367

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • IPod Screen is frozen

    this morning i plugged in my ipod and itunes was not reading it, so i unplugged while it said do not disconnect. I restarted my computer and itunes and plugged it in again. the ipod screen is frozen and it says do not disconnect and it says it is 7:36AM. (the time i was working on it)
    please help me!!!!

    Mine does this after every song played, and only does this since the update.
    I've tried downgrading, but it doesn't downgrade the firmware, or updates the firmware after I downgrade.
    A video will work for as long as the video lasts, but it freezes everytime on a song.

  • Ipod screen has frozen

    Hey I have an ipod screen that has just the turning cog wheel (or this is what it looks like) frozen and not repsonding, any ideas

    Try a Reset...
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    Also see here if needed...
    iPhone and iPod touch: Frozen and unresponsive

  • My ipod 4g has a frozen white screen and will not turn off, any advice?

    My daughter's ipod 4th gen (only 4 months old, bought direct from Apple) suddenly has a frozen white screen and will not turn off. We cannot reboot it by pushing and holding the two buttons, even when held up to one full minute. When we plug it into the computer, the computer does not recognise it nor does iTunes, so we can't even do a full system restore. Help! Any suggestions of how we can reset to factory settings without using iTunes please?

    - Let the battery fully drain. After charging for at least an hour try :
    iOS: Not responding or does not turn on
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • IPod frozen white screen after cancelled wifi system update

    My iPod Touch 4g has a frozen white screen after cancelling wifi update to ios 5.1. My update bar was frozen middle way through when doing wifi update to ios 5.1. So i reset ipod and it displayed an apple logo which faded into a white screen. not jailbroken.

    I let battery drain, plugged into computer but when it booted up it booted to an apple logo with lines across the screen. It is frozen. iTunes did not recognise, it never showed up on iTunes. It is fading into a white screen.

  • My ipod touch has got a frozen white screen have tried all advice nothing comes on screen i have restored it but still nothing could it be the touch screen which was replaced around a month ago ?

    my ipod has a frozen white screen i have gone through all the holding buttons procedures and reset on laptop but still nothing,could it be the touch screen which was replaced around a month ago but has worked fine till now

    Couold be related tot he sscreen replacment
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem. I would take it back to where the screen was replaced.

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