Frozen IPOD Touch w/ USB connector symbol

IPOD touch is frozen with USB connector/ITUNES symbol on screen. I can only turn the IPOD on and off, and it always comes back to this screen. I've connected it to my MacBook, but ITUNES won't allow it to connect until I enter the passcode on the IPOD Touch....which obviously I cannot do. I cannot reset IPOD Touch. Has anyone experienced this problem and if so what do I do? Thanks in advance...

Disconnect the USB cable from the iPod touch, but leave the other end of the cable connected to your computer's USB port.
Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.
Restore your iPod.
http://support.apple.com/kb/HT1808

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How to fix a frozen ipod touch, it only shows the apple logo?

How do you fix a frozen ipod touch, it only shows the apple logo?

Hello,
I have same broken iPod Touch 4G, I'm stuck on the Apple logo and only what I can do is just restart. If I connect iPod turns on but that's all. I checked a lot of tricks how to restart/reboot device and how to get DFU but I have only the logo. iTunes on my mac can't recognize the device.
And in Apple retail store the guy told me: sorry it's dead. We can fix for about £200. After 1 month when my waranty is finished. Funny isn't it? I can't believe that my lovely iPod is dead after 13 months. Where is the "for quality you have to pay." Is it conspiracy if you don't buy extra waranty we will send you killing signal into your iDevice?
Many thanks for help

Connecting iPod touch using USB 1

I just got my iPod Touch this evening. Before it arrived I made sure I had the latest system software and got the latest iTunes but I forgot that I had an old G4 which only has USB 1.1 and iPod Touch needs USB 2. Is there a way to upgrade to USB 2 ?
When I connect the iPod Touch does not appear on iTunes or the desktop.
Any suggestions ?

You should probably buy yourself a USB 2.0 card that fits in one of the PCI slots in your G4. They're quite cheap now, and will add 2, 4 or more USB 2.0 ports to your Mac.

HT4623 THE SCREEN ON MY IPOD TOUCH SHOWS THE iTUNES SYMBOL AND THE CONNECTION CORD. IT WILL NOT DO ANYTHING IT IS FROZEN LIKE THAT. WHAT TO DO?

The screen on my ipod touch is frozen with the iTunes symbol and the connection cord. I don't know how to get past this. Has been like this for over a week. Need help PLEASE.

Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

IPod Touch 4G 'USB Device Malfunctioned'

My iPod touch 4th Generation charges when connected to aan external dock, but will not connect to my brand new Laptop, my wall connector, or any other device I have tried it on. The cable is okay because it charges my iPhone (which connects to the laptop fine). When I connect it to the laptop, I get an error message: USB Device not recognised - 'The llast USB device you connected to this computer malfunctioned and windows does not recognise it'.
I've gone through all the recommended ports of call, tried changing alll of the settings, but nothing works!
HELP!!

Did you do:
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
Next since the laptop sees the iphone
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Backup the iPod to iCloud
iOS: How to back up
- Go to Settings > General > Reset and Erase All Content and Settings and then try to restore via iTunes
iTunes: Restoring iOS software

My new ipod touch 4G shows lock symbol, how to release?

My new ipod touch bought from USA showing lock symbol and connect to itunes symbol, how to release the lock, please help me any one

You said it was new. Before you can use a new iPod you have to connect it to a computer with internet service and iTunes installed and activate the iPod. It sounds like that is what you iPod is tell you to do. It appears you are seeing an iTunes symbol and USB cable on your iPod.

My iPod Touch shows USB and arrow pointing to iTunes

It's a newer generation that I bought a while back, but i tried to system restore so my little brother couldn't access my vital applications that i had installed previously.
Whilst plugged in, it said that a system update and iTunes update was required. However, neither fully finished. Instead, the iPod touch shows the generic USB cord with an arrow pointing toward the iTunes symbol.
Is there anything that i can do without having to pay for it to be fixed???

First get the latest version (10.6.3 ) of iTunes to install on your computer. See the following if necessary:
Trouble installing iTunes or QuickTime for Windows
The connect the iPod and restore via iTunes. Place the iPod in DFU mode and restore if necessary.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

IPod Touch 4G Dock Connector

Is is possible to use the new Touch 4G dock connector with Bose Sounddock Speaker systems? I can't get it to connect to my Bose Sounddock 10 or Portable. The dock connector seems way too tight, I'm not used to having to force any iPod to get it connected. Currently, I can only connect the Touch to things using the USB cable. Is there a trick that I'm missing? Any help would be greatly appreciated. I'd hate to have to return this but if I can't use it with my speakers then back to Apple the two of them I bought go.

Hi, please help me, you seem to be the only solution for my problem in the whole internet... I am having the same issue with my brand new iPod Touch 4th gen. And as you said, I noticed that annoying ¿plastic? in the iPod's connector dock. So, how did you manage to move that piece apart of its place? I'm trying with some sort of needles, but I did not succeed. Once I move it, should I place the iPod in the dock and leave it there all night? It comes to my mind, that if i do this, its probable that then, maybe, the dock will fit with no problems. Please help me, I'm kind of desperate.
PS: Sorry if my english is a little bit rusty, im from Argentina.

Frozen ipod touch after updage

I just downloaded the 3.1.3 update on my itouch first generation so I can download apps etc...In the itunes window it said that it was ok to disconnect my ipod, but the ipod is frozen with the apple symbol and a half loaded bar, and wont respond to anything. My computer is still recognizing the ipod, and recognizing it is updated...What can I do to unfreeze the ipod without loosing the update I just paid for? Thanks

Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Frozen ipod touch 3

my ipod touch is frozen. the screen shows the usb plug and an arrow to iturns, any ideas?

What happens when you connect the iPod to your computer? Does it appear in iTunes?
If not try:
iOS: Device not recognized in iTunes for Windows
Next try another computer to help determine if you have an iPod or computer problem.

IPod Touch 4g USB Charging Cable(s!) Not Working. Went through 5 in a year.

I've had my 8 gb iPod Touch 4g since November 12th, 2010. I bought it from Target (so its not covered under warranty anymore) love it and use it for many hours every day, but there is a problem with the USB charging cables.
When I got my iPod, it came with the standard Apple charging cable. That cable worked for a few months (maybe... 3?) and all of a sudden stopped working. When I used my friends cord, it worked perfectly fine. She had the same exact model and cord as I did. I ended up just buying a replacement cord, thinking that this was just a fluke or whatever. No such deal. I purchased a third party cord from amazon, and it worked for a few months again. (Let me note that I also got a car and wall charger with it, those work perfectly fine to this day.) Once again, all of a sudden it broke. And again, I tried a friend's cord and it worked fine.
I ended up buying a third and fourth cords, which was also third party, and after that broke, I was fed up and went to the Genius Bar for an appointment. I explained my problem, and they made an appointment with me. Eventually, they just said to buy another cord, this time Apple brand. I did, and it has been working fine up until tonight, when it just stopped charging.
When I say that the cords broke, I mean that all of a sudden they would stop charging my iPod, no matter where I plugged it in. (computer, wall, car, etc.) It would/will only charge if I bent it a very certain way, and then I would need to hold it there, which I obviously can't do for hours. (;
I would take this apple cord back now, since I believe there is a warranty (although, I need to double check that when I can get to the papers.) if it weren't for the fact that, from use, the coating/white plastic of the actual cord has split and you can see a few of the wires. I will have to double-check if this is covered, though because of the outside appearance, I doubt that they would take it back. This has not happened with any of the other cords, however.
What should I do? Would restoring help this problem? I have been contemplating the idea for a while, but having to re-download/etc all of my apps, music, etc., is not the most appealing idea to me.. I have reset a few things a while back, though I cannot remember what they are, sadly.
Currently, my iPod is running iOS 5, as I just updated it about a month or so ago. Before that, it was running what the iPod touch 4g originally came with... I believe it was 4.2.1?
I really love my iPod, but am fed up with having to buy cords every few months, as I have gone through four or five in just a year.

I think stevejobsfan has misunderstood your problem.
You specifically state that in one case you can see the inner cord and wires of the lead. So, either - you are mis-handling the cord or a pet is chewing it. So, if you don't have a pet - it's you.
When you remove the cord from the iPod (or from the other end of it) you should handle by the plug, not the cord itself. If you pull the cord you are straining the connection between the cord and the plug and that will eventually cause that connection to break.
If this had happened to just one cord, maybe it's the cord. If it happened to several of the same make from the same source, perhaps it may have been a faulty batch. But for it to happen five times, with cords from different sources and different manufacturers - everything points to the cord being handled too roughly.
Buy another cord - but in future, remove it by gripping the plug and not by pulling on the cord. This applies to any cord or lead, including mains powered devices. If you have any other cords for any other product, I suggest you check them for damage because damaged cords can be a fire risk and create a risk of electric shock. Mains voltage can kill.
Another thought; if you wrap cords - including headphone leads - around anything (such as the charger itself), wrap it loosely. A tight wrap also strains the cord to plug connection.
Message was edited by: the fiend

Syncing hosted exchange calendar to iPod Touch over USB won't update-

Wanted to post some helpful advice for anyone that may experience this issue.
If you use a hosted exchange service, and are stuck syncing your calendars and contacts to an ipod touch or iphone over USB, realize that iTunes will only sync the default calendars and contacts over USB, not shared folders. Itunes will give you the option to designate which calendar syncs, but the names in iTunes won't match what is named in outlook.
Have a difficult client who suffers from a mixture of tech hoarding, non-linear thinking, unwillingness to change behavior, tech anxiety, and ego. So there has been a lot of money and time spent to get him tools that help organize his life, and allow me to schedule things for him. I have him on a hosted exchange account so that I can have access to his most up to date appointments and contacts when he travels internationally (He won't leave AOL because he can save emails directly as Word files). His Palm treo (which was only being used as a PDA) was beginning to fail, so I recommended an iPod touch as a temporary, low-cost PDA alternative. He travels internationally in 6-8 month chunks, since it didn't make sense to commit to a superphone. He did it under condition that it would sync over USB, since he is in areas without wifi very often. I checked it on my iphone (since I'm synced to his exchange account), and it worked. So I gave the go ahead.
After some issues with changing out his computers while in Europe, he contacts me with issues that his calendar and contact options were not updating to the most recent information in outlook after syncing with USB. After a support call, I was told to restore the phone, so that everything was erased and would be reloaded with outlook info. After we did that, my client informed me that contacts were updating, but the calendar was missing, except for two events that I had accidently added to it from my iPhone. I called support, who took the issue to tier 2, and was outright told not to talk to me and referred me to my hosted exchange company. I mentioned that they would be unable to help me with why iTunes wasn't updating a calendar in Outlook. He apologized but said that Tier 2 wouldn't take the call, and because it was exchange they wouldn't help. This was with my client on the line in a skype conference, who became maddeningly upset, as he would need to find another PDA while in Europe. Since, my client has sworn off Apple, which I was beginning to lean him towards, due to it's robust OS and backup capabilities, as well as simplicity.
But that's neither here nor there. I noticed that the two events that I had accidently added were on the default outlook calendar, named (oddly enough) "Calendar". Due to issues with me when I setup exchange when we first got it, I had to tell him to use a shared calendar called "Calendar-New" so that him and I could view and edit his appointments from different machines. I was connected to my clients computer over VNC, so I saw that under the info tab in iTunes, where I had checked "Sync with outlook" that there was a second option to sync only certain calendars, and three were listed, ""Calendar", "Calendar-", and "Calendar-1". I asked the tier 1 rep to check to see what these meant, I may be able to redirect iTunes to the right calendar. He was unwilling to, as Tier 2 had yelled at him.
With that, we hung up, and, once I confirmed that his changes to Calendar could be seen on my end, and changes I made could be seen on his end, and that these events showed up on the ipod after he synced it, I realized that iTunes defaults to the default calendar in outlook. Yay!. I went ahead and dragged and dropped all of the events from Calendar-New to Calendar, and now the problem is fixed.
I really wish someone at apple support would have been willing to at least walk through this with me, or at least looked into how the sync works, Ashley in tier 2, shame on you for hanging up on my tier 1 rep! You lost a customer who buys a brand new computer every year. Reminds me of this story
http://www.crm-daily.com/story.xhtml?story_id=74372

Hello Snagglebits2
I am an Solutions Engineer for a hosted exchange provider, and that is some good information.
I have not tested this out, but i will. I do remember when i had my ipod touch, that it would sync perfectly over WiFi, but i do not know if i ever tested this by USB.
You should also make sure your customer is on a hosted exchange service that uses Akami.

IPod touch and camera connector

I have the iPod camera connector for my 5G 30GB iPod video, I have tried to connect the iPod camera connector to the iPod touch and my Nikon D50 but it says this accessory is not supports by the Touch.
Is there a way to make this work? Is it planned as an addition later? BAsically because using the iPod touch for a photo viewer would be awesome.
Cheers, ILMV

No, the hardware is different. The new connector has hardware that facilitates movie rentals. It is possible that this interferes with the camera connector in the same way it does with a large number of other accessories that worked with previous generations of iPods with dock connectors but which do NOT work with the new iPods.
But it really doesn't matter. The "new" iPods have been out for almost six months. The camera connector was never a big seller. If it had been a money maker for Apple, they either would have release a new one or, in your theory, released a software upgrade so they could keep selling them. They haven't. The odds are that they never will. Go buy a stack of memory cards. They're cheap these days.

Frozen ipod touch 4g

its frozen on the texting app i have downloaded i have tried to hold the power button for both 3 and ten seconds, double clicked home, and pressed it once , help!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Frozen ipod touch 5 Gen

How do I sync and then restore my ipod touch 5 Gen if my screen is frozen?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Frozen IPOD Touch w/ USB connector symbol

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