Frozen iTunes Store home page.

ITunes Store if frozen on my IPad what to do?

Haave you tried closing the iTunes store app via the iPad's multitasking bar and seeing if it works properly when you re-open it ?
iOS 7 : double-click the home button to open the taskbar, and then swipe or drag the iTunes store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
iOS 6 and below : from the home screen (i.e. not with iTunes 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iTunes app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't fix it then you could try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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Unable to download previous purchases to my pc when i click on the quick link section on the itunes store home page

unable to download previous purchases to my pc when i click on the quick link section on the itunes store home page

What happens when you click the link?
In what country are you?

My itunes store home loads fine but when i try and press redeem it will start to load then stop and go blank. what should i do?my itunes store home loads fine but when i try and press redeem it will start to load then stop and go blank. what should i do?

My itunes store home page opens just fine and i can search music and evrything but when i press the "redeem" button it will begin to load then stop and go completely blank. what should i do?

I figured it out!
I read a solution for something that sounded similar.
Anyone in similar position:
Open iTunes app on iPhone, and pick an option from bottom, such as music. Then scroll down to bottom of page and where your iTunes ID is, press on it, and pick sign out.
Then return to home screen, and double press home button and press and hold on first icon showing, until a minus symbol appears in the top left of icons present. Press on each minus symbol on each app in turn, until all app icons have disappeared. Then Restart the phone by pressing and hold the home button and the on/off/standby button at top of phone, until the apple symbol appears in centre of blank screen.
Swipe to turn phone fully on and open settings and scroll down to iTunes and apps option and tap that. Pick sign in and put in your apple ID, it will accept it and then return to home screen and open iTunes a you'll find it works fine
Simple really, but some like me won't think f this themselves!
Hope that helps

Itunes Store Home Country Mysteriously Switched

I opened my iTunes store recently and searched for an album, however, once I found it I noticed the prices were all in "Kr" which I found out is the abbreviation for currency in either Norway or Sweden. How would my Store have switched like that? I know that I didn't do it because I don't know how to...the program prompted me to return to the U.S. store when I signed in, so the problem is fixed. I just want to know if I was hacked or something else happened that would have caused the switch in the first place. Thanks for any help

I'm a rookie on iTunes and the same happened to me. I went looking for a German song on the German site, forgetting how I had reached there. Try this : go to the iTunes-Store home page (the thing that looks like a garden shed in the top-left-hand corner of the store panel is the link) ; at the bottom of the page should be -- assuming your page the same as ours -- a little button with part of a Norwegian autc. flag on it. Select United States from the list next to it and, when the page comes back, you should see Betsy Ross instead.
Hope this works ; I'm actually seeking a solution to another problem ! Merry Christmas.

Just wondering if anyone has a problem with accessing iTunes store. have iTunes installed but can't bring up the store home page?

Just wondering if anyone has a problem with accessing iTunes store. have iTunes installed but can't bring up the store home page?

i have the same problem! Safari won't work either. Can anyone help please? I have completely restored my computer trying to fix this and it still won't work! I have a 2 month old alienware laptop running windows 7

No error message on itunes store but page just goes blank! cant purchase!

Help! I've had itunes forever and withing last few weeks when i log onto itunes store the home page is visible for a second then just goes blank! no error message for trouble shooting, my i pod syncs and i can play from library but i can't figure out what has happenend. my pops ups are allowed but that wasn't it? any ideas???? appreciate anything???

Apple's App Store and iTunes Store Currently Experiencing Connectivity Issues
It appears that Apple's App Store and iTunes Store are both currently experiencing connectivity issues. The issue seems to be persistent across iOS and Desktop machines as well as the Apple TV. Attempts to access different parts of the store will either throw a "Cannot connect to App Store" message or "The item you've requested is not currently available in the U.S. store."
This issue does seem to be isolated, so some users may not be experiencing connectivity problems. Most reports on Twitter seem to be focused around the Featured Section and Top Charts.
Trying to purchase some songs, books and movies also throws an error. Interestingly enough, the Apple System Status page reports no issues. Earlier today, some users had troubles downloading the Skype update, but users found deleting the app then downloading it resolved any issues.
Let us know if you are having problems in the comments section below! We'll let you know when things seem back to normal.

ITunes Store main page???? (mac)

Dear Apple Support Communities,
I am a big Apple fan from Hungary, and I have a serious problem. When I want to check the new apps or songs in the iTunes Store on my mac, I can't see the MAIN page of the iTunes Store. And on top of this when I want to check the details of a song, I can see the title and the author, but for example I can not see the album artwork as well. And I can't go to the APP store, from the main page, because I can not see the...button. I think this is a special problem but I hope you guys can help me. I am from Hungary so my english is not perfect, yet.
Please help me!

jr5000 wrote:
... When ever I access the iTunes on the iPhone it never starts. Screen goes white for a second and then returns to the main page. How do I fix?
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.

TS1368 When I open iTunes store the page goes blank on my MacBook

When I open iTunes store it shows the loading bar, it goes to about half and then the page goes blank and I can do nothing but go back to my library. What can I do?

All software has bugs. Try closing the Camera app via the phone's taskbar and do a soft-reset of your phone, and/or update to the iOS 8.2 which was released yesterday).
Closing an app : Force an app to close in iOS - Apple Support
Soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

Itunes Videos Home Page completly black

Hello,
I'm currently using Itunes 6.0.3 for Windows on two different computers (WinXP) and on both I've got the same issue: the 'Videos' home page does not show anything. Nothing, it's just a big black square.
Is anyone else experiencing the same?
Windows XP

Thank you very much, katrina! If I'm not wrong, on a previous version of Itunes the 'Videos' link on the sidebar would show the Videos Home Page, not your personal collection of videos. Same thing for the 'Podcast' link. It used to show a podcast home page with a podcast search, correct? Now instead it shows the podcasts you subscribed for but at least at the bottom of the page you have a link to go to the podcast directories.
Windows XP

My itunes store podcast page

Is it possible to customize the page that displays when you are looking for podcasts in the iTunes store? I submitted a podcast I made, and in the process you submit a URL for the small graphic on the podcast page, but in the iTunes store, there are featured albums or podcasts that have background graphic and it looks like customizable content. Anyone one know if this is possible for anyone uploading content to the itunes store, or just features. For a good illustration of what I'm talking about, look at the smithsonian page here http://www.apple.com/itunes/store/podcasts.html

Thanks Roger,
I would have never have found this on my own! Hiding in plain sight
Somehow this tag got set in my FeedForAll template and then got replicated as I cloned new episodes into the feed.
I've already fixed the tags and upload the new XML.
Thanks again.
Bill

My itunes store home screen is white and wont accept my login? I'm on a mac

I can't get the itunes store to recognize my apple Id or login and the home screen is just blank white? my apple id does however show in the top right corner? Anyone have any ideas?

Quit iTunes. Open a Finder window. Click on "Go" in the menu bar. Hold down the option key and the Library folder pops up. Click on that. Go to the Preferences folder. Find and move the file "com.apple.iTunes.plist" to the desktop. Open iTunes (iTunes will behave like you're opening it for the first time but you'll have all of your contents). Try the store again.

ITunes store home Complete my album Error

As soon as I click "Complete my album" I get the following:
"We could not complete your iTunes Store request. An unknown error occurred (-1004)."

It's working for some of us:
!http://idisk.me.com/colinrobinson-Public/iTunes screen shots/Welcome.png"!
That's what you should be seeing - but I have no idea why you are not.
I am on the latest version of Snow Leopard though. Can you or do you need to upgrade? I don't think so according to http://www.apple.com/itunes/download/
+Mac OS X version 10.4.11 or later; Mac OS X version 10.5 or later is required to play an iTunes LP or iTunes Extras+
Could it be QuickTime? Same page:
+QuickTime 7.6 or later+
Regards,
Colin R.

itunes:order tag is not working in the iTune Store Podcast Page!

I used <itunes:order> tag in my podcast rss file and the items sort correctly when I subscrbe to my podcast (rss file) directly from iTune. However, after submitting and publishing the feed to iTune Store they are all out of order! Also about 30 of them are missing!! How can I get them in the right order and add the other 30 to my podcast?

It's not really possible to comment unless you would like to publish the URLs of both your feed and the Store page - this latter can be found by control-clicking on the podcast image (or where it should be) - and choosing 'Copy link'. Please include the http:// in both cases to make the links clickable.

Itunes store blank page

Hi,
I use iTunes on my iMac 11,1 with Mavericks. On the iTunes-Store, I only can access to some categories (Music, books, ...). I can't access to Apps and podcasts. They leave the screen blank. When I search for something, I don't get a result. It doesn't connect to the store.
What can I do?
Is there a instruction for what to do on the internet?
Thank you for helping.
Many regards,
Thomas

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Turn off app store home page animation

Is there any way to stop the animation on the AppStore home page? I find it really distracting and it makes me unable to use the home page.

My bad. WCAG is the international accessibility guidelines (covering blind, low-vision, mobility impairment and cognitive impairment) from the World Wide Web consortium, while Section 508 is U.S. law for any federal government purchases and many state and local government purchases, including San Francisco government. So, technically, a U.S.-based government agency or any company receiving federal funds might not be able to make any Apple purchases which depend on the App Store. I am not an attorney, so this may be an oversimplification or even wrong.
While one might take these as guidelines, I believe there are laws which refer to them. Lawsuits have in fact been filed over them. Target was sued over website accessibility several years ago, reportedly settling with the National Foundation for the Blind for $6 million. A search on "website accessibility lawsuits" (without the quotes) shows up more recent ones as well.
Hope this helps.

Frozen iTunes Store home page.

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