FROZEN ON APPLE ICON????

I have tried resetting my ipod mini and it will not go past the apple icon showing on the screen. Also will not respond when connected to my computer. What should I try next?

In some cases, the iPod might get into a state in which the battery needs to be drained before it can be reset so try these steps.
1. Disconnect iPod from all power sources and leave it disconnected for about 24 hours.
2. Reconnect iPod to the Apple iPod Power Adapter or the computer and reset it.

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Touchwheel 20G IPOD frozen on apple icon after reset

I have reset my IPOD and it is frozen on apple icon. I have it fully charged and plugged into computer...itunes and computer will not recongnize it. Any suggestions?

You may want to try a hard reset which involves holding down the PLAY and MENU buttons for a long time(up to 30 seconds)until the Apple logo appears again. Or you can let the battery drain and let it reset on its own at charge up. If that works, you need to put the iPod into disk mode and connect to the computer.

Iphone frozen on apple icon, won't start up

Installing an update to an ap and it froze up. Turned iphone off and when I tried to turn back on it's frozen on the apple icon and won't do anything.

First thing to try is hold down the home and power buttons for around 30 seconds until the screen turns black and the apple reappears. When it reappears release the buttons.
If that doesn't work, connect the device to iTunes. And then... http://support.apple.com/kb/HT1766

Frozen Gray Apple Icon

I have a 15 inch aluminum G4, it won't start up after the Gray Apple icon. It just freezes. Occasionally there is a ticking sound, I'm guessing HD. Can anyone help. The battery is fine.

I'm afraid your hard drive may be dying. And the fact you have no backup says you are between a rock and a hard place. Try to get Prosoft Data Rescue and an external Firewire hard drive. Prosoft Data Rescue will let you recover anything it may be able to see on the hard disk. If it can't, you'll have to consider taking the machine to a data recovery firm. The scratching may be the result of the head scratching the platter. In the future, it is always wise to backup your data. It is not a question of if hard drives will fail, but when, as my FAQ explains:
http://www.macmaps.com/backup.html
Good luck!

IPod frozen with apple icon

iPod touch is frozen with apple symbol on screen. How do I reboot or correct. Already tried pressing and holding power and home button at same time, no result.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT4623 update failed now frozen with apple icon on screen and loading bar underneath

Anyone know how to restart the phone in this state?

Hold down the top power button and the round button on front at the same time until it shuts off. I then had to Connect to itunes via usb. and had to do a system restore. That fixed it for me.

HT4623 my phone is frozen on apple icon what can i do? i was in process of updating

was updating it using wifi then said to hook up to computer and then it just froze once hooked up to computer

Reset, hold both home and power buttons until the iPhone begins to start. If still problem, you may have to Restore iPhone on computer with iTunes. If this is not working. Open iTunes on computer. Connect iPhone to computer with USB Cable. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode, usually takes about 20 seconds of holding both buttons. Click the Restore button of iTunes.

My iPhone 3Gs has frozen and I can't do anything except turn it off by hard boot. When I plug it in, I have the apple icon and that is all. It was at 43 percent battery life when it happened and my Twitter app was giving me problems. Thoughts?

My iPhone 3Gs has frozen and I can't do anything except turn it off by hard boot. When I plug it in, I have the apple icon and that is all. It was at 43 percent battery life when it happened and my Twitter app was giving me problems. Thoughts?

Put it in recovery mode and restore it as described here: http://support.apple.com/kb/ht1808.

I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything

I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything. Any suggestions?

Is your iphone hacked/jailbroken?

IPad started acting up, so I reset and now all I get is the apple icon and I can't even turn it off screen frozen and has been for about 18 hours

iPad started acting up, would not open books, screens come up that I never touched etc. so I did a reset, the apple icon showed up and has been on now for about 18 hours I can't even turn it off I plugged in in over night but still screen frozen? Any suggestions?

Hello there, Gina1964.
The following Knowledge Base article offers some great information for troubleshooting the issue you're describing:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My Ipad 2 have a frozen with itunes icon a lot , i bring to apple store they fix it , but on ly use about a week ipad have the same broblem a gain , I very tired and mad , I paid alot money for apple but they give mena **** that why I buy sam sung table

My Ipad 2 have frozen with itunes icon alot , I bring to apple store fix it alot , but bring home use only a week , ipad have same broblem again , I very tired and mad because I pay alot money for apple but they give me bad ipad , future I thing about samsung tablet . Now my ipad still have a problem I am very upset this ****.

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

HT204074 I have an iphone 4. I upgraded to ISO6. All well until Monday. I was updating 2 Apps over Wifi which froze. I tried to do the soft reset and now my phone has frozen totally. It will not go passed the Apple icon sign on start up. I drained the bat

I have an iphone 4 and upgraded to ISO6. aLL WAS WELL UNTIL mONDAY WHEN i WAS UPDATING 2 aPPS AND MY PHONE FROZE. i TRIED SOFT RESET AND THEN MY PHONE HAS NOW FROZEN ON THE aPPLE icon and I cannot go further. I cannot sync to pc as my phone is not recognised. Hlep!

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

I have a frozen iPad screen showing the Apple Icon and pending wheel.

My iPad screen is frozen with the Apple Icon and the pending wheel visable but motionless.
I tried charging it but it will not charge. I tried connecting it with itunes so I could sync it but it won't.
I was able to download my photos into my PC so I know the PC usb port, apple the cable and ipad ports are all working and that the software from the ipad can communicate with my PC software but I am stuck on everything else.
What is the problem and what do I do?

1. Try doing a hard reset:
Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
2. If that doesn't solve the issue, backup the device and restore it as new.
In that case, use: http://support.apple.com/kb/HT4137
NB: set up as a NEW device because a software issue will be in the backup. If the issue persists after restoring as new, you should offer the device for service.
If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions
If you're not able to restore the device the normal way, you should use: http://support.apple.com/kb/HT1808
Using that last article will erase everything on the device, so make sure you have a backup!
Good luck
Stijn

HT4623 My iphone is frozen with the apple icon and progress bar at 5% cannot update

My iphone4 is frozen with the apple icon and progress bar at 5% cannot update

Same issues here.
iPhone 5 was fine until I restarted the device... now the screen flickers on and off (with the white Apple logo
and frozen progress bar overlayed on the screen).
When I try to restore, I get a "-1" error.
Well I just looked over at the screen, and everything is now fine. No flickering, no logo... the screen looks normal.
Hmmm...

TS3274 My iPad is frozen with the apple icon?

My iPad is frozen on a black screen with the apple icon in the middle. I can't power on or off?

Did you try rebooting the iPad?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

FROZEN ON APPLE ICON????

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