Frozen on language selection screen

I've had problems on and off with my current Ipod - it has periods where it freezes a lot, but usually i can fix it by restarting. However just tonight, now whenever I restart it it goes to the screen offering a choice of languages, but I can't select any one, moving the wheel doesn't work. It isn't recognised by my computer either in iTunes or the Ipod updater, and it doesn't appear in Device Manager. And as i say, resetting it only takes you back to the language screen.
Is there anything at all I can do? I'm out of ideas. It's past the first year since i had it too
Ipod photo (60gb)   Windows XP  

Acer wants me to send into their service center in Temple Texas for service.  I would like to know if anyone else has experienced this issue with an Acer Android Iconia Model similar to this.  Looking forward to comments or information relative to this issue.

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