Frozen phone nothing seems to work. need help now please.
I downloaded the coral reef free trial from blackberry app world and when I locked the screen, then turned it back everything had frozen. I could not type my password or make any emergency calls. The animations, clock, signal bar and battery are still working/running. Nothing else seems to be working. I have taken the battery out a few times but it doesn't do anything. Alt right cap and delete restarted my phone but I just go back the the same problem straight away. I would really like some to tell my how I can fix this problem.
Well, Safe Mode might help you diagnose it. To get into safe mode, follow the instructions in the above linked KB.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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When you post again can you also include whether ipad2/3 etc and iOS e.g. 5.3.1/6.01 etc
Best regards
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http://support.apple.com/kb/HT1848
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If a car was running fine on one tank of gas, then you filled it up with another tank of gas and it began to run funny, one might suspect that tank of gas. But let's just say coincidence blew a valve-- would you think the new tank of gas was the culprit?
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<Edited By Host> -
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