Frozen screen 30GB won't shut off won't play

Hey folks,
I just got this Ipod and downloaded all of my Itunes onto it. I was playing the Ipod on shuffle song mode and it stopped. Full battery, purchased song and nothing. The screen says now playing, but it's not. I can't turn it off or connect it to my computer and it remains illuminated. Help???

I'm having what sounds like a similar problem -- when I start to play after the iPod has been "off" for awhile, the icon indicates that it's playing, but the indicator on the bar doesn't move and the time indicator doesn't change, and nothing happens. Sometimes it starts to play after 5 seconds or so, more often it doesn't.
I have been able to reset (toggle hold, then hold down center + menu) but it's still an annoying problem, and I think I'll probably take it in for service.

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