Frozen screen on iPod

My iPod screen is frozen on a black screen with an arrow in the upper left and the time bar at the bottom at 00:00. It does not show up in the Source panel when connected to iTunes and it will not reset by toggling the Hold button then holding down the Menu button. I'm stumped.
Thanks,
Jon

The problem resolved itself. Because the iPod would not respond to any commands, it eventually drained the battery and when I recharged it, everything was fine.

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Frozen screen when iPod unplugged

I have a generation 2 iPod and it will say it's charged on the computer and then as soon as you unplug it from the computer (properly ejected) the screen will freeze with half the screen showing. Then you can't do anything. I plugged it back into the computer and the do not disconnect sign goes on and you can't press anything. I tried resetting it an nothing happens. the last time I unplugged it trying to make it work, the screen froze and then slowly faded away. I plugged it back into the computer and the 'do not disconnect' comes back on. Very frustrating. This is brand new.

I tried resetting it several times. It says it's charged and works fine when plugged into the computer, but as soon as I remove the usb cable then the screen kind of goes half black and freezes. I tried resetting it from this point, but the screen just slowly fades away and the only way to get anything back on it is to plug it back into the computer.

1st gen ipod nano with a frozen screen no longer recognized by computer

I have an ipod nano (1st gen) with a frozen screen that is no longer recognized by any computer. I had just barely downloaded a new audio book onto it before ejecting from itunes and trying to play it when it froze. Since then I have tried updating my itunes, plugging it into a second computer, and turning it off by holding the pause button, but nothing seems to work. Suggestions? Or, has it just reached the end of its lifespan?

Hi caitt,
I don't know if "what Apple said to do" means that you tried the 5 R's, but that's a good start:
The 5 R's
From there, try this:
iPod missing in "My Computer" or in iTunes on Windows
And this...
iPod won't turn on
Good luck,
maz

Problem with my iPod touch: Frozen screen, unable to access anything as slider does not work, will not accept a full restore. Apple Store advised that it is a 'hardware' problem and I could trade-in!

I am a relatively 'new' user. Touch was a gift, I used it in a simplistic way - listened to music took a few photos, added a few calendar events. After a year I then decided to be more proactive and found a few free apps (Solitaire) - then had a the frozen screen problem which I though was connected to low battery, but it wasn't. I recharged it, still could not access, then tried a full restore and got an error message. Took it to a Genius Bar and was told it was a hardware problem and as it is out of warranty I could trade in or just buy a different product. As this is my first Apple product is this usual? Do Apple products have a very short shelf life - I anticipated that it would last me longer than a year! Has anyone else had this problem? Was it able to be resolved? Or is it worth trying to get it repaired - and if so who can do it - Apple Store did not offer that to me as an option?

Sure sounds like a hardware problem. It happens some times. The iPod is just an electrical device.
Apple will exchange it for a refurbished one for this price. Apple does not repair your iPod.
Apple - Support - iPod - Repair pricing
A third-party place like the following maybe less expensive. Google for more places.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Ipod 4 is displaying blue frozen screen and black screen with apple logo. I try to turn power off but as soon as it goes out it automatically reboots. Plugged it into the usb port on my mac and it doesnt do anything. It doesnt appear in Itunes. Help?

ipod 4 is displaying blue frozen screen and black screen with apple logo. I try to turn power off but as soon as it goes out it automatically reboots. Plugged it into the usb port on my mac and it doesnt do anything. It doesnt appear in Itunes. Help?

Let the battery fully darain. After charging for an least an hour try a reset and restore. Use Recovery mode if necessary.
If not successful, then time for an appointment at the Genius Bar of an Apple store.

HELP iPod classic (2007) 80 GB FROZEN SCREEN (Now Playing window showing the song that is suppose to be playing, will not respond to buttons, Will not SYNC, iTunes does not recognize it AT ALL when I plug it in. Has anyone had similar experience? fixed?

HELP
My iPod classic (2007) 80 GB FROZEN SCREEN (Now Playing window showing the song that is suppose to be playing, will not respond to buttons, Will not SYNC, iTunes does not recognize it AT ALL when I plug it in. Will not shut off, will not charge... pretty frustrated, I updated it recently (within the last 10 days....Has anyone had similar experience? If so was it fixed? Please post any help for me... thank you... I am pretty frustrated right now.

its fixed!! After posting my problem with the FROZEN ipod classic (2007) 80 gb a screen popped up with similar subjects that I did not find in my original search. 'Rich Fleming' in the community posted a suggestion to someone with a similar frozen issue and it WORKED when I tried it.
hold the 'menu' and the 'circle' buttons down at the same time, KEEP the pressed until the apple appears. and now it is working. Hope this helps others.

Ipod "Click of death", frozen screen, unrecognized by my computer

So i got my ipod like 20 billion years ago(probably 3yrs), it is 20g black and white screen one.
About 10 days after i got it, it broke. It didn't like working on my computer(the good computer).
Currently it isnt recognized by my computer, it says its malfunctioning usb. It came up earlyer but only till it had enough charge to show me a frozen screen, then it stops working.
The frozen screen has just disapeared becoz it ran out of charge, so i plugged it back into my computer and it came up with a ! and a picture of a battery on the ipods screen, but nothing happened on my computer.
Itunes doesnt recognize it all either, its just being annoying, as it has for the past 3 yrs or so.

Ok update, i was able to access it for a short moment then i connected it to the computer, it has frozen the bottom tool bar while trying to use it, but the screen aint frozen but i cant do anything.

TS1425 iPod has frozen screen

Hi iPod classic suddenly stop working and seems to have frozen screen
Please help
Thanks

Try doing a Reset to restart your iPod.
http://support.apple.com/kb/HT1320

IPOD IS FROZEN SCREEN SHOWS APPLE ICON ONLY

IPOD is frozen screen shows apple icon only

hold down home button and powerbutton until apple logo appears. this will reset it. If not, turn off the iPod, hold the home button and plug into computer via USB while still holding the home button, only release it once iTunes detects it.

New ipod touch wont sync and a frozen screen what do i do have restored it but nothing

I have a new ipod touch just put it on the computer for the first time and it wont sync and has a frozen screen.
i have restored it and that did not work.

Unplug your iPod from your computer and hold down the home and power buttons until the screen turns off. Then hold them again until the Apple logo shows. Eventually, your iPod should work again.

Solution for frozen screen?

My iPod touch is frozen. I have turned it off six times, each time resulting in the same frozen screen. I have reset my iPod only to have the screen still unresponsive. Double tapping the home button still moves the screen. The touch action for my iPod is not responding. I tried to restore the iPod a few times, each time just resulting in the same way. I allowed my iPod to die on it's own, only to have it be fully charged and still unresponsive.
Is there someone out there that can help? Or should I contact a specialist? Due to my location Apple stores are not common and if they are, they do not speak English.

Try what you have not yet tried:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My daughter ipod touch is frozen.. Ipod is disabled, connect to itunes

My daughter ipod touch is frozen It says, ipod is disabled, connect to itunes.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

I have an ipod touch that hasn't been used for a while. Now we want to use it, but the screen says "ipod is disabled connect to itunes"--but it won't connect. I have tried to place in recovery mode with directions given but still get the same message.

I have an ipod touch that hasn't been used in a while. We want to use it now, but the screen says "ipod disabled. connect to itunes". When I connect to itunes it tells me to enter my passcode, however the ipod will not allow me to do anything (and I don't know the code anyway). I tried to put it in recovery mode as someone suggested by holding the home button while plugging the ipod up from the computer, but I never did get the "connect to itunes" symbol, I continually got the same screen saying "ipod disabled connect to itunes". Help!

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

MacBook Pro Hard Disk Crashed after Frozen Screen

Hi
Very unpleasant experience with my first MacBook. My MacBook Pro Book 13'' (late 2010 model) screen froze on start up. Realised that the battery was low and plugged the power adapter in, and let the frozen screen continue hoping for it to start in a while, only to realise that the entire laptop heated up significantly. I switchd the laptop off and let it simply recharge.
No luck on restarting after laptop was fully charged despite several attempts and following all instructions on Apple website, including SMC reset. I took the laptop down to the store and the Genius Bar team informed me that the hard disk had corrupted and they could not retrieve any data.
Wondering if this is a common problem, as I have never had a hard disk failure before and specially surprising as it is relatively new laptop (<1 year) old ? Seems like a technical fault with the laptop prima facie. Some data was not backed up recently, and now I need to look for a recovery specialist, with costs to bear despite Apple Care.
Any suggestions on recovery specialists in London who do not charge a fortune ?
Thank a Lot !
Deepa

www.apple.com/support/macbookpro
this is not laptop oriented forum

HHola I update my Apple TV and I am frozen screen with the photo of Apple TV and iTunes symbol and a cable connected from one to another device, it happens and how to fix it Apple TV

HHola I update my Apple TV and I am frozen screen with the photo of Apple TV and iTunes symbol and a cable connected from one to another device, it happens and how to fix it Apple TV

Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)

Frozen screen on iPod

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