Frozen Screen will not reset
I recently tried to reset my Iphone. i went to settings, reset, erase all content and settings. and when i did it cut off and came back on with the apple icon.. i just stays on that screen and then a loading symbol comes up. my computer does not recognize it as even being attached. what do i do?
See if you can force the phone into recovery mode:
Leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. In your case, select setup as "new".
Similar Messages
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I have an ipad 2, 16GB 3G WiFi, worked perfectly, but now black screen, will not reset, restore or turn-on, keeps prompting error 1600 when trying to restore from recovery mode, but when other ipad 2 plugged in itunes works fine. Any idea's on how to resolve?
I have tried multiple laptops with both units, re-installed Itunes, same error message on one of the units but ok on the other. Thinking I have a defective Ipad 2, any ideas on what to do is greatly appreciated.Tried Google? iPad error 1600
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My iPad is frozen it will not reset.
Hi,
My iPad is frozen and will not reset. I just keep seeing the apple logo, it comes on bright and then grays out.What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
I phone 4s frozen with a pic of USB and itunes logo on screen will not reset by holding sleep/wake buttons and home button at same time
It is plugged into computer and itunes is not showing that my phone is connected. Apple gave me a website address to fix the problem but it must have not been the correct web address. I'm outside of 90 day window for phone support.
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my iPod nano screen is frozen and will not respond. It shows the song which was playing is paused, but will not resume playing. I have held down all controls, and changed the slide switch, but nothing happens
Hi Goofy Goat,
Welcome to the Apple Support Communities!
It sounds like you have done some great troubleshooting for your iPod nano that is not responding. In this situation, if resetting it did not resolve, I would suggest restoring the iPod back to its factory settings and then sync your content back onto it from iTunes. Please use the following article as a resource for restoring.
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Have a great day,
Joe -
My MacBook Pro will not allow me to log in at the user screen. It sits frozen and will not prompt me to input my password.
If the normal restart doesn't work, and you restart on the recovery hard drive, from the choices of things to do window that appears, select Terminal, and in the Terminal window type: resetpassword and then press enter. You will have a window with the users to choose from to reset the password. Select the one you want and you will be able to reset the password, double entry of course.
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my i phone 5 has frozen during the os ipgrade and will not reset and i tunes does not recognise the phone
What is showing on the iphone screen?
Try this:
Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
Make sure itunes is updated to the lates version on the computer.
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/ -
my ipad screen is black and will not reset and does not come back after restoring, the info is still on internal because i can see it on itunes in the apps catagory it's the display is not working, can see backlight but black...does anyone know how to fix, other than take it to apple.
thanks!The wish list only works on apps you have to pay for. To get it tap the icon of the app you want to save. After it opens at the upper right corner is a box with a arrow. Tap that then tap add to wish list list in the box that opens.
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My 4s is locked on the icloud back up screen and will not reset by holding down power button.
My 4s is locked on the iCloud back up screen. It will not reset by holding down the power button. Please help!
Restart iPhone: Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for phone to restart (no data will be lost).
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ipad screen will not slide. Tried resetting and a factory reset but still will not work.
I have the same issue on my Ipad Air. Screen will not rotate, I have reset the settings, still only displays in the portrait mode. A couple of interesting things though. a couple of days before it completely locked up into portrait I would have to turn the ipad off and hold it in the orientation I wanted because it would not change orientation after I was in an app.
Also, I just played a Netflix video and it was in landscape mode.
Any ideas?
Thanks, -
My ipod has a black screen will not turn on or reset
my ipod has a black screen will not turn on. Will not reset per ipod instructions. no battery picture when plugged in
Try restoring...
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
If you have problems restoring...
iPhone and iPod touch: Unable to update or restore -
My iPad screen went dark. it will not reset and is not discoverable on iTunes.
my iPad screen went dark. it will not reset and is not discoverable on iTunes?
Make sure it's plugged into power for at least 5 minutes, then try holding down the top power button and home button for 15-30 seconds. You may get it to reboot.
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HT201406 Ipod touch 8g will not reset. Screen is white.
Ipod touch will not reset. Screen is white.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iTouch touch screen will not work. When I go to unlock it, to slide the thing on the bottom of the screen, it doesn't even seem to sense that the screen is being touched. Also, because of this, I cannot turn it off because the screen doesn't know I'm trying to slide the power off slide on the screen. I have tried holding the power button and the button on the bottom to reset it, but it didn't help. Is there anything else I could try?
If it still does it after a restore, you most likely have a bad screen digitizer. Contact Apple and get it repaired.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
My phone keeps flashing the apple icon and going to a black screen. It will not reset. How do I fix this?
also have this problem. will not reset. checked power cord, it charges other phone.
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