Frozen song on iPhone 4- cannot play or be removed

I downloaded a new song from iTunes, and then synced it to my iPhone 4. The iPhone will not play the song, and the song that doesn't play cannot be removed from the iPhone 4 either. If I try re-syncing it again to the iPhone, it still does nt play- it is frozen.
(However the song does play fine on my computer in iTunes, just does not play at all on iPhone).

Hi Little B,
I realize this question is 8 months old; but I just had the exact same expeience, and I found a simple solution that may either help you, or help others who are having our same issue (song plays in iTunes on computer, but not on iPhone--even after resetting the phone, updating everything (iOS latest version, iTunes latest version) and re-synching/restoring from backup).
Whichever song doesn't play on your phone, simply go to the iTunes app on your iPhone (the pink "store" one, not the orange "player" one) and go through the process of "buying" the track again:
Search/[track name]/Click "$1.29" or whatever/ Click "Buy Now"/ [enter your password]
At this point, the Store will see that you've already purchased the track, and it will prompt you with "You Have Already Purchased This Song. To download it again for free, click Download." (Usually takes about 5-10 seconds for this dialog box to pop up).
Answer this prompt by clicking the "Download" button at its bottom, and you're good to go!
One more thing: the first time I listened to any Playlist in which my re-downloaded-for-free song appeared, I found that some of the songs were mis-labeled on my screen. For example, one song would play, but another song's album art and name would be displayed. To cure this, I manually track-advanced through the entire playlist one time. After that, everything was back to normal...
Good luck!

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