Frozen, started from install cd, what next?

Have just aquired a 400mhz imac crt with 128 extra memory card, which came with panther installed and started successfully into osx when powered up. Yesterday spent changing system prefences mainly to multiple user plus network settings from the previous owner to our own. (All 5 of our machines are on wired ethernet with linksys router behind a BT voyager adsl modem). Used by daughter in the evening mainly msn and setting up her iTunes library. This am would not start when switched on, heard the chime then a flash of a blue screen then a grey screen then a picture of a file with a smiley face which occasionaly changes to a question mark, the computer makes ticking noises. Tried a start holding the shift key with same result. Tried a start with the install disc holding down the c key and started successfully into os 9, no ticking noises.
What do I do next to start osx or is it now gone?
eMac17crt,iMacflat screen,3x iMac crt Mac OS X (10.4.7) eMac is tiger, flat screen imac is jaguar, the three g3's are running panther

well i tried what the manual says, start up while holding the shift key, no change, then inserted software install CD and start up holding the C key, this worked in that the iMac started up in OS 9, but I could not find a way to do a hardware check, the only volume displayed was the boot disc, couldnt eject the disc so shut down. Decided to try resetting PRAM which I had to use other threads to find out what was involved (by the way I have a boxfull of apple keyboards here of various age and colour, not one has a key labelled 'shift' I used google images to look for this and it shows me a key I dont have) so I pressed the upper case key(?with the short arrow) and the key with an apple and the square with loopy corners and r and p (I think) whilst the machine started. This took me reasonably quickly to a grey screen with an apple on it, which was good in that it was a different result, which I then looked at untill I lost all feeling in my fingertips and gave up waiting for the second chime. Went to another room and spent an hour figuring out what replacement hard drives will fit and bidding for one on ebay. Came back to the patient and lo and behold there was the OSX log in screen. RESULT. Entered log in details and waited 5 minutes whilst log in proceded and delivered a desktop complete with dock. Clicked on the apple, took about a minute of the spinning beachball to show the menu, hovered the mouse over the finder page options and it takes about 5 seconds to change the menu after the pointer is moved. Still sick, but different.
So I figure I have a different problem now, the computer has found the system file and starts, but it is very slooooooooooooooooooooow. It still ticks, but that too is slowly. I'm not sure about forum protocol but I will mark this question as answered and go search for answers to slow computers, perhaps I will be back with a slow question. I'm also nervous about doing anything that will lose the software on this machine and will be looking for a way to back this up onto another machine whilst I still have the opportunity (hopefully) before I do anything else.
thanks to be236 for your help

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How can I start from install disc without shutting down Mac?

Sorry. that last post wasn't so clear. I started the computer without a password, but I think when I was trying to set my own password I may
have re-activated the old one.
I'm afraid that if I shut it down I won't be able to restart it?- (for starting over from install discs)
What Have I Done?
This is a hard one. Can anyone help?

Put the disk inside the slot.
Hit the restart button.
Hold down the c key as your computer is booting.

Can't Start from Install disk or external Hard Drive

I've installed an operating system on a external WD 120Gb hard drive. I am unable to start up from the WD Hard Drive or the Snow Leopard install disk, either by selection them from the Startup disk or by pressing 'OPTION' at startup. Every time one of these is selected, the computer starts from the MacBook internal hard Drive.
I have installed the operating system on an Iomega 1 Tb external and it doesn't show up on the Startup disk or when I start using the option key.
I have reinstalled the operating system on both the MacBook Pro Hard drive and he 120Gb portable.
I have a 2Gb SimpleTech Dual Pro Drive, which I can see and start up by, using the Option key at system boot.
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I can't figure why I am unable to start up using the Software DVD.

Thanks for the tip. In the end I combined bits and pieces of what I had read on other peope's messages, what worked for me was putting the frozen computer to sleep with the power button and then waking it up with both the mouse and the C key held down at the same time. Individually nothing happened but with both the CD popped out.
Thanks again,
Jason

Kernel crash on trying to start from install CD

Has anyone experienced this? After (apparently successfully) installing Leopard, I discovered that the Kona 3 PCi card I have installed is not yet compatible. So I tried to return to Tiger. Everytime I try to start from my Tiger install disc I get a kernel crash with:
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000000000000 PC=0x000000005546EF94
Latest crash info for cpu 0:
Exception state (sv=0x55300500)
PC=0x5546EF94; MSR=0x00009030; DAR=0x00000000; DSISR=0x40000000; LR=0x5546EF90; R1=0x4518B9A0; XCP=0x0000000C (0x300 - Data access)
There's more... if anyone has any idea how to solve this problem and needs the rest of the screen I have a Jpeg I can send...
I fear something drastic has happened to my G5 but I'm sure it can be restored somehow
any help much appreciated

yes you would think it would be simple I agree but it hasn't been.... what I'm actually trying to do is return to Tiger as the Kona 3 card is not yet fully compatible with Leopard. This is part of a long saga for me. I even erased the hard disc completely and tried to start up from the DVD and still got the kernel panic. At one point I was able to boot from a firewire drive with an old version of 10.4 but I could not access everything I needed. I have tried to install from a retail DVD of Tiger install disc, I also tried with other Tiger install discs from colleagues but always got the kernel panic.
HOWEVER, today I reset the SMU (physically pressing the button http://docs.info.apple.com/article.html?artnum=300341 ) Then I managed to find the install discs that came with the G5(Quad) and tried again and amazingly it worked. I did an archive and install and now, so far, have Tiger running again and my RAID array is functioning better again.

Cannot start from install disk

We have a multi mac household and I'm pretty sure (but not positive) the 10.5.4 install disk belongs to this computer (MacBook Pro). I really need to use Disk Tools but when I try to start with the DVD I grinds for a couple minutes then just sits there with a gray screen (no apple logo). I've tried:
Inserting the disk normally, clicking on install and clicking the restart button as required.
Holding down the "c" while starting
Holding down option while starting
Holding down "d" while starting (for hardware test)
Zapping the PRAM
Changing the startup volume in the settings
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Questions:
1) Does anyone have another idea I should try here?
2) Is the gray screen I'm seeing a symptom of trying to start with the wrong system disk?
3) How does one know if the install disk is the right one for the machine?
Many thanks!!!

While the media issues get sorted out, I can offer a workaround to completing the disk repairs, sans Install DVD (BTW, that's why the latter day media came only one to the box; they rolled everything together into a single dual-layer DVD). Normal disk repairs require booting from alternate media because the OS is doing multitasking, that is, accessing the boot media thru various concurrent processes. If multitasking is disabled, the issue disappears.
So, since you're in the Leopard world, I offer two choices. Best would be you download and install the latest release of the AppleJack utility ( http://applejack.sourceforge.net/ ), this is the premier power-user disk repair utility, which we Lion users miss dearly. AJ comes with a quick and easy installer that simplifies the process of getting it ready. Else you will have to do some command-line stuff by hand.
How to proceed; get this down somewhere, cause the Mac won't be usable till you finish. Restart the Mac and hold down the Option Command S keys. This gets you into Single User mode. No graphics interface here and all commands have to be typed on the screen, just like Grampa did back in the dawn of the Computer Age. After the # prompt appears and if you previously installed AppleJack, just type applejack and the return key; follow onscreen instructions, at least do steps 1, 2 & 4. If #1 shows any errors, redo until it comes out clean. When finished, return to quit and restart as indicated by the AppleJack prompt.
If you did not install AppleJack, type the following command exactly as written, followed by the return key: fsck -fy Wait until the # prompt reappears (may take awhile), repeat if any errors are indicated, then type reboot and the return key to restart the Mac. Not as thorough as AppleJack, but this will fix your HDD.
There, you will have now gone deep into the belly of the Unix beast running on your Mac. This is the non-graphics, non-fancy version of Disk Utility, just like computers were done before graphical GUIs.Since only a single process (fsck) runs in Single User mode, it is able to fix the disk without the multitasking issues. Of course, if you can't get a clean and error-free fsck run, the HDD has problems it can't fix (just like it may happen with DU) and you will need more help. BTW, fsck is the Unix geekcode for File System ChecK.

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Hi, I have a Macbook that I want to fully erase. I tried starting up with a Leopard install disc holding down C. Result was the grey startup screen with the icon and then a message to restart. Same result with a Snow Leopard disc and selecting the install disc as the Startup in System Preferences. No go for the lot. I would be gratefully for any suggestions. Thanks. Geoff

You must have retail install disks, i.e. generic disks for any mac model previous to that generation of Mac OS. You do not mention this detail. I suspect you do not use appropriate install disks. What happens if you use the original install disks? Or you do not have them any more?

Error when trying to start from install disk OS X 10.4

Hi,
I have an iBook G4 with the 1.42 GHz model, 60 GB, 512 RAM. I am running OSX 10.4.11. I would like to get it to run better. I installed TenFourFox as my new browser, that seemed to help, but it's still pretty slow. So then I freed up some more space on the hard drive. Then I started it up in Safe Mode, then I ran the disk utility and repaired the disk permissions. I ran the disk verify and found errors, and I then ran fsck - y at the command line. That seemed to get rid of the errors, but I am thinking I should format the hard drive and do a clean install.
Will doing a clean install help the computer run better/ faster? How can I do it? I am running into errors...
I lost the install disks, but luckily a friend of mine had a copy.
I insert the disk, power down, and restart.
I get the a really long error message, below are snippets:
panic(cpu 0 caller 0x002E0BF4): Unable to find driver for this platform: "PowerBook6,7"
Latest stack backtrace for cpu 0:
Backtrace 0x00099EA4 0x0009A860 0x00027A28 0x002E)B4.....
No debugger configured - dumping debug information...
panic: We are hanging here.
Is there something wrong with my computer? Or are the install disks not compatible? Maybe they were install disks for a powerbook and not an iBook (not sure if that matters).
I am also considering installing RAM. Will that help a lot with the speed (i.e. 50% faster?) or just a little?
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Wrong install Disc, that one is machine specific, & doubtful a reinstall will help all that much.
More RAM will likely help, but not awfully likely it'll be 50%.
To tell, ehen it gets slow, Open Activity Monitor, Show:>All Processes, sort on CPU%, see if anything using too much CPU% when this happens, click on Memory tab, do you have many Pageouts?

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And I heard that I'd have to erase my hard drive to upgrade to snow leopard directly, is this right?
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Well it started like this I've been away for 12 days and I usually inplug things before I go on vacation, I
Come plug everything back in start up and it's stuck on the grey screen with the ape logo and the spinning gear. I left about 3hrs on this then assumed its struggle to find the start up disc so I plug the original DVD start up disc in. Then it start up with that to the install screen and could find a hard disc to install to? So I eject that DVD and try with the other DVD. And now this is where I am now.
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Ups I now have a grey screen with no apple logo put the screen is textured.

TS2570 Question re: "Start from your Mac OS X Install disc; use Disk Utility"

I've worked my way through the step-by-step trouble shooting in the TS2570 article up to "Start from your Mac OS X Install disc; use Disk Utility". So far, every step results in the same outcome - my formerly trusty 2007 Intel duo core iMac (24") will not start up, freezing on a grey screen with a blinking question mark on a folder. I don't completely understand this next step. I have both a Leopard and a Snow Leopard disc. I'm not positive whether these were for the iMac, or my old Macbook Pro. I assume this makes a difference.

Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
A flashing question mark or globe appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by one or more of these:
a. Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
b. Boot drive's directory has been corrupted - Repair with Disk Utility.
c. Critical system files are damaged or deleted - Reinstall OS X.
d. The disk drive is physically non-functional - Replace the hard drive.
Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Just installed Firefox 3.6. Firefox will not start and Firefox safemode does not start either. Using Task manager I do not see if started either. If I create a new profile and start from that window, Firefox starts up. I see no error windows/messages. I d

Just installed Firefox 3.6. Firefox will not start and Firefox safemode does not start either. Using Task manager I do not see if started either. If I create a new profile and start from that window, Firefox starts up. I see no error windows/messages. I do have it listed in my Firewall as an exception program with Permit All. What is happening?
== This happened ==
Every time Firefox opened
== After removing Firefox and Reinstalling it. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; MS-RTC LM 8)

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
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Working with my 2 FireWire HD i had a crash. the only way to start was a safe start. then id maged to start from a DVD and install a MAC OS 10.3 wich ran 4 some time then the same problem only safeMode. kernel panic inserted the tech tool DVD

working with my 2 FireWire HD i had a crash. the only way to start was a safe start. then id maged to start from a DVD and install a MAC OS 10.3 wich ran 4 some time then the same problem only safeMode. kernel panic by inserting the tech tool DVD, wich produces the following highligted text:
panic(cpu 0 caller =xffff0003): 0x300 - Data access
latest stack backtrace for CPU 0:
Backtrace:
0x0009CC88 0x00D63C 0x00029DAO 0x000BOA10 0x000B4270
proceeding back via exception chain:
Exception state (sv=0x26acd700)
PC=0x2717E900; MSR=0x00009030; DAR=0x00000000; DSISR=0x40000000; LR=0x2717EBE4; R1=0x26AD3AE0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x27178B0 0x00344ACB 0x00345970 0x2717EC08 0x2718458 0x00340590
0x003496EC 0x0034B59C 0x0034A6BC 0x000B1DD4
Kernel Loadable modules in backtrace (with dependencies):
com.apple.driver.AppleFWDHC1(3.9.5)00x2717c000->0x271aafff
dependency: com.apple.iokit.10PCIFamily(2.6)00x1e840000
dependency: com.apple.iokit.I0FireWireFamily(3.4.7)00x270dd000
Exception state (sv=0x26abd280)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000;R1=0x00000000; XCP=0x00000000 (unknown)
BSD process name corresponding to current thread: kernel_task
so what
greetings from berlin

Greetings,
It appears to be a FW problem, possibly flaky case, or drive problem.
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts (Users & Groups in later OSX versions)>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons

Frozen, started from install cd, what next?

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