Frozen unresponsive phone

My iphone is frozen with the apple logo, then randomly flashes for a second before going back to the apple logo. It does not restart or reset. I have tried restoring it on itunes in recovery mode, but it just comes up with the error message "the iphone "iphone" could not be restored. An unknown error occurred (9)."
I cannot find any solutions to this error. Please help me!!!!
Thanks,
Jo

Hi Jo,
Are you restoring from a backup? If so, try a restore not from a backup.
Essentially, if a restore fails to rectify the issue then a trip to your local Apple store (you should make a Genius Bar appointment) for them to further investigate.
If your iPhone is less than 12 months old they will replace it with an 'identical' refurbished model. If not, then at least they will diagnose it & you can then decide whether to pay for a replacement or go to a cheaper repair shop for a quote, then decide on the most cost effective course of action.
Hope this helps.

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