Frozen video ipod on a blank white screen, tried alot of things please help

i have read through and tried all the suggestions that i saw. and nothing worked. my ipod has a blank white screen, and every time i reset it. it goes back to that white screen and makes a little noise on its own without headphones plugged in or anything. my mac does read that it is there. so i can't do any updates or anything help me please!

Welcome to Apple Discussions!
If your mac recognizes it, try restoring it...
Restore iPod
If it doesn't recognize it, try putting it into Disk Mode and then restore it...
Putting iPod into Disk Mode
btabz

Similar Messages

  • My ipod has a blank white screen and wont change no matter what i press or try.. what should i do?

    my ipod has a blank white screen and wont change no matter what i press or try.. what do i need to do?

    Try here:
    iOS: Not responding or does not turn on
    If you can't turn it off, let the battery fully drain. After charging for at least an hour try again.
    If still problem  that indicates a hardware problem an an appointment at the Genius Bar of an Apple store.

  • My ipod has a blank white screen, help!!!

    I just got a ipod video from my wife and it has a blank white screen and it does not show up on the scroll bar help me goin on a week long trip tomarow need help now.

    Welcome to Apple Discussions!
    Try the steps listed here...
    Fifth Generation iPod has a blank backlit display and beeps 3 times
    Here is a list of phone numbers if you still need them or would like them...
    Apple Phone Numbers
    btabz

  • MY IPOD SHOWS A BLANK WHITE SCREEN

    i have rebboted my ipod on i tunes but i still have a blank white screen

    - Did you try resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next try restoring from backup
    - Then restoring to factory defaults.new iPod.
    - Last, make an appointment at the Genius Bar of an Apple store since you likely have a hardware problem,
    If iTunes does not see the iPod, see if placing the iPod in recovery mode will make it visible so you can restore the iPO\od.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • TS1382 my kid's ipod has a blank white screen - how do I fix it?

    my 7 year old put a passcode on his ipod and after entering the passcode wrong three times has been left with a blank white screen. How do I fi this?

    Hello Tiger 42,
    Thanks for using Apple Support Communities.
    Please try to restart and reset your iPhone if it is unresponsive.
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/HT1430
    Take care,
    Alex H.

  • My wifes Ipod Nano has blank white screen but still works

    As the topic says, the nano has a blank white screen but still plays songs and works with iTunes. i have tried reseting it via holding menu and select for 10 seconds without success also i have tried holding select and play/pause after reseting (hard reset i guess) without any success.
    I have tried restoring factory defaluts and loading different versions of iPod update without success.

    You can check you service options here: Apple - Support - Service Answer Center

  • Ipod touch has blank white screen

    My Ipod touch has a blank white screen. I have attempted to restore and restart. I have also reset. The touch is recognized on my itunes page. It will allow me to eject the ipod. I also put earphones on to determine whether I could hear anything (desperation). I can hear something through the speakers. Not music but kind of like dead air---a little hissing----so I know something is going on. I am confused about what to do or whether that little white screen is the beginning of the end. Any insight into my problem would be much appreciated

    That symptom is covered here:
    iPod touch: Hardware troubleshooting

  • I have an iPod Touch 4g. White screen and nothing is working or helping. Please HELP!!

    I was using Safari and the page froze. Then the screen went white. I've tried holding the power and home screen button down for over 30 seconds- no change. I've held down the power, home screen, and volume up buttons at the same time for over 40 second- no change. I've tried doing those with it connected to iMac and iTunes doesn't recognize it. The iPod was to be used at Birthday party tomorrow so PLEASE HELP ME!

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.

  • White screen when playing dvds. Please help.

    When I fast forward or rewind a movie on my Macbook the screen becomes white while the movie still plays. It takes about a minute for the white screen to go away. This has never happened before. Is there a problem with my Macbook or is it the dvd?

    I actually figured out what was wrong. On my "viewDeactivate" event, I was cleaning up all object references (including the StageVideo instance). So everytime viewDeactivate was dispatched, the blank white screen would show up.
    For anyone who runs into this situation (on the iPad), you should know that the viewDeactivate event is dispatched not only when moving between views, but also when alerts (or notifications) popup, when going back to the Home screen, and also when you double tap the Home button for the multitasking bar. Likewise the viewActivate event will fire when you return from any of the above mentioned states on the iPad, not just when moving between views. Knowing this helped me to fix the issue I was facing with StageVideo.
    Hope this helps someone.

  • My Ipod has a  blank white screen and my home button doesn't work

    My Ipods screen just went totally blank white and my home button doesn't work anymore any #Advise ??
    i've seen the other videos i can do it but my home button doesn't work ??

    Try:                                               
    - iOS: Not responding or does not turn on
    When it says place the iPod in recovery mode
    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • IPod 20GB Photo Blank/White Screen

    Within the past half an hour I was listening to my iPod and I went to skip a song and my iPod's screen was blank. If i used the click wheel the back-light would come on but no image would display. I tried to reset my iPod and it still came up with a blank screen with no images or menu. It would still play the music, but the menus to choose what you are going to do are not showing up at all. basically my screen doesn't work at all except for the back-light. I tried restoring my iPod and that did nothing. Help please?

    Any help here?
    iPod 5th gen (with video) shows blank or white screen.

  • My ipod has a blank white screen. I have tried pressing home and power button at same time and a restore and its still the same. Can anyone help please

    Can anyone help me please? My ipod has a white screen that i cant get rid off. I have tried pressing home and power button at same time. I have tried a restore from itunes and its still the same. I cant even turn it off. Please someone help me.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My ipod has a blank white screen???? WHAAATT???

    My ipod got damp one day(but still worked for a week or two after that). the screen is white now when i turn it on. i know where the buttons are so i can still listen to music but cannot see anything. what do i do??

    Did you already try this?
    Display shows white screen
    Turn iPod touch off and turn it on again.
    If the iPod will not turn off, try to reset it. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until either the Apple logo or battery symbol appears. If the battery symbol appears, continue to charge iPod touch until it is fully charged.
    If that doesn't work, try restoring the iPod. See this article for assistance.
    copied from iPod touch: Hardware troubleshooting

  • Macbook Crashed and Only White Screen Now!!! Please HELP!

    Hey guys,
    I'm sorry if this problem has already been posted and have been answered but can someone help me too!
    Just 10 minutes ago i was using my macbook. everything perfect as normal after 8 months right now and then i was just on my itunes and surfing the net at the same time and then all the sudden my macbook frooze on me and the spinning rainbow was my mouse and like the music paused as well.
    and then it wouldnt let me force quit or anything so then i just held the power button and it turned off. but before i did... all i could hear was the harddrive or .. maybe something else... bottom right corner of the macbook so right side to the mousepad. it kept making cracking noises .
    then after 10 seconds i turned it on again and the mac start up sound ...sounded and then it was just a white blank screen. and then the cracking noise kept going and then after awhile of nothing i tried restarting it again and again and finally at this one time it gave me the Folder with the ?!!
    and then i read the manual and it said to put in the cd. so i did and it doesnt even read it.. its just a white screen
    I dont know whats wrong! im only on the 8th month!will apple fix this? i have all my lecture notes on it and .. my exams are 2 weeks from now!
    Please help me! im sorry about my spelling and grammer!
    Thanks in advance !

    Hey all!
    Well I went with the problem that it was my hard drive and since i was still under the 1 year warranty i thought i would just call apple up for fun!!
    They were nice enough to answer my questions without me going for the Apple Care for $299.99 or $59.99 that call and said i went through everything and it seems like i've been doing a good job but it must be the hard drive.
    So then i bought it into a Authorize Apple Dealer and they fixed it up for me.
    However, they said its usually a 99% that they cant recover my hard drive, which came to a bummer because i lost all my lecture notes and a project that i was working on thats due tomorrow :S!!
    but hey !! its like brand new again
    just wanted to share my story so that atleast if you have the same problem! It might be similar to my situation.

  • Ipod has a blank white screen or "THE WHITE SCREEN OF DEATH"

    It's been like this for a while now and I don't know what to do besides to take it into the apple store since I think I have tried everything to help get it back to normal. Any suggestions?

    I received a 4th Gen 20GB iPod (around 2 years old)from a friend and asked me whether I could fix it for him, which has been left untouched as a paper-weight for almost 2 months.
    I tried to turn it on, and the screen was completed blank and the device looked dead. Before doing anything I prepared the following:-
    1. A window based PC
    2. A Mac computer
    3. An USB iPod cable
    4. A Firewire iPod cable
    5. An iPod AC charger
    As the iPod was previously formatted on a PC, therefore I tried to plug it with a PC via USB cable, it did not response and not able to get recognized by the PC. I ejected the iPod and connected with an AC charger, after a few minutes, I did a Reset for the iPod
    How to reset iPod
    http://docs.info.apple.com/article.html?artnum=61705
    The iPod showed an Apple sign, it stuck there for almost a minute, the screen then showed a battery with an exclamation mark sign, and after a minute, the iPod turned off itself. I was sure that the iPod carried very low battery, and could not be charged by connecting it with any computer (both Mac and PC).
    I decided to let it have a charge with an AC charger for a bit longer, after 10 minute I did the Reset again, this time a sign of folder with exclamation mark showed up after the Apple sign, and again could not get recognized by a computer.
    I changed my mind, and put the iPod into disk mode
    Putting iPod into disk mode
    http://docs.info.apple.com/article.html?artnum=93651
    Instead of connecting with a PC, I plug it with my Mac using a Firewire cable, it did not response, so I switched the cable to an USB, interestingly, the iPod got recognized and a window pop up indicating that the iPod needed to do a Restore. Therefore I clicked “Restore"

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