Frozen Wheel

I have a terrible problem
I just got a 1st generation itouch (it was lent to me)whose previous owner uses a mac. I use WindowsXP.
My itunes was not recognizing the itouch (but strangely my computer was recognizing it as a camera?) so i looked for answers on a forum.
One of the answers said to "Erase all contents and settings". So after trying EVERYTHING ELSE, i did.
Now the itouch is stuck at the apple screen, with a frozen spinning wheel!!
I've tried taking it to the "Connect to itunes" screen, and it totally works, but there's one problem...
the itouch isn't recognized in my itunes!! ahh!!
Any help is appreciated!

I have been having similar trouble and cannot find any resource that may help or anyone with the same problem.
When playing music my wheel will freeze but the buttons still work, and therefore require reset.
I have tried updates 1.1 and 1.1.1 which were worse and restored several times, but with 1.0 if i slowly scroll through all my music before playing then the time before it freezes is longer. Thus scrolling time is proportional play time without freeze.
How weird any advice would be welcome.

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My MBP 15" early 2008 / 10.6 ((2.4GHz Core 2 Duo/2GB/256MB VRAM/200GB 5400rpm) is not working after looking to aYouTube short film. It made a strange strong noise , I closed it and when I switched on again I have a gray display and a frozen wheel o

My MBP 15" early 2008 / 10.6 ((2.4GHz Core 2 Duo/2GB/256MB VRAM/200GB 5400rpm) is not working after looking to aYouTube short film. It made a strange strong noise , I closed it and when I switched on again I have a gray display and a frozen wheel on it... Can you help? Do I have to repair or change any part ? Thanks

That model has a known fault in that Nvidea sold Apple and other computer manufacturers bad GeForce 8600M GT video chipsets that failed eventually. Apple had a program that repaired this at no cost to the owner but it expired almost two years ago.
If this is what happened to yours, and the symptoms suggest so, the only proper fix is a new logic board and I amd pretty sure Apple no longer has parts. When my Late 2007 MBP (same faulty chipset) failed, Apple told me there were no more parts and they could not even do the fixed-rate "depot repair" on mine even though I was willing to pay the ~US$300 for the repair.
The early 2008 MBP is on the vintage and obsolete list:
Vintage and obsolete products - Apple Support
The fact that yours is shown as "vintage" means Apple will not work on it but an independent service provider MAY be able to get the parts from Apple. However, as so may new logic boards were required to satisfy the repair program, from a practical standpoint boards for these are hard to find.

Boots only in Safe Mode - Macbook mid 2007

My Macbook mid 2007 with Snow Leopard will not boot correctly. The only successful means is Safe Mode (key S during boot).
All measures published in various postings have been conducted without any peripheral devices. These are:
verify harddisc
verify RAM
resetting PRAM and NVRAM
A detailled overview can be found under here.
The existing original RAM and harddisc were successfully tested using a second identical Macbook. A new installation of Snow Leopard on the harddisc using the second Macbook was successful and started in this second Macbook as expected. This harddisc was then inserted into my Macbook, but it would not boot. Hence it is safe to exclude problems with RAM and the harddisc.
Attempts to boot with the Snow Leopard DVD (either via C plus boot or Option during boot and select Install DVD) are not successful. Attempts to boot from an external drive are also not successful. The boot process (regular, DVD, external) progresses to different states including grey screen with Apple and frozen wheel. There is no consistency.
From the various postings I have found and studied along with my numerous tests, I have deduced the following possibilities:
There is a problem with the GPU.
There is a problem with the keyboard (maybe someone spilled something).
I have found numerous solutions for "boots only in Safe Mode". All include booting via Install DVD, but this does not work in my case.
I have exhausted all my possibilities. Hopefully someone can provide more insight.

lruetimann wrote:
What I am not able to test is booting with an external CD/DVD drive. However, there is no indication that the built-in drive is malfunctioning.
If you have a second MacBook (#2 working OK), you could use its CD/DVD drive loaded with the 10.6 DVD as the target disk to boot into, as the first Macbook (#1 the troubled one) reportedly cannot see a 10.6 DVD normally.
How to use and troubleshoot FireWire target disk mode
In your case this would be:
With the MacBook(1) on (Host), the MacBook(2) off (Target) connect the firewire cable.
Start the MacBook(2), hold T key to make it the boot drive. It will appear on the MacBook's(1) Desktop.
Insert the 10.6 Install DVD into the MacBook(2).
It too will appear on the MacBook's(1) Desktop.
From the MacBook(1), select Restart and hold down the Option key to select Start-up Manager.
From Start-up Manager, select the 10.6 Install DVD which will take you into the installation.
If this occurs, then you have booted into the install 10.6 DVD, From there you could try and install it, see what happens.
However, if it does not see the DVD disk, then this would indicate a defect in the logicboard (motherboard), though which component I would not guess.
If it does see the DVD, in Macbook (2) and can boot into it,… I'd be surprised!

Can't get past kernel panics on startup

Like the title says, I'm unable to get past kernel panics on startup. I know next to nothing about the technical side of computers, so I'll just explain the whole process of what I've gone through. Earlier today I got a kernel panic after waking my computer from sleep. I restarted and everything was fine. I probably should have looked in to the cause of the panic, but I just went on using the computer as normal. Later, I returned to the computer, woke it from sleep, and got another kernel panic. I restarted, and my computer got to the Apple logo and gray spinning wheel when it froze. No kernel panic, just a frozen wheel. So I shut it down, restarted it again, and this time I got to just a gray screen (I don't remember if the Apple logo had shown up or not, but there was no spinning wheel). It hung on that screen for a while, then the fans started running like they were trying to take off a jet engine, so I shut it down. I tried restarting it once more, and it got to the spinning wheel screen when another kernel panic happened. I restarted the computer, and tried this a few more times, getting kernel panics each time. So I let it rest. A few minutes later I tried it again. This time it got even further, and I was pretty hopeful that I'd at least get the computer running again. It got past the gray spinning wheel, to the blue screen that usually shows up before the "cosmic wallpaper" and login screen. At that point it hung on that blue screen, and the jet engine sound started up. Now I take out my 10.5 instal disc. I back up with Time Machine, so I'm just going to hope reinstalling and restoring from Time Machine works out. I stick in my 10.5 disc, hold down the 'c' key and start up the iMac. Eventually it gets to the spinning wheel screen and a kernel panic. That's where I am now. Any help? I have a big paper due on Tuesday, so there's a ticking clock.
Thanks a lot
Mike

Hi - I have a similar problem here, running snow leopard 10.6. I am also not technical.
I went out & left my mac on, and when I got home it had switched itself off and on restart I got to the grey screen + Apple icon. Unfortunately I have never backed up my data!! Tried starting in safe mode (holding Shift key) and get the following message every time I try this:
panic (cpu 0 caller 0x560d25): "Unable to find driver for this platform: \"APCI\".n" e/SourceCache/xnu/xnu_1504.9.37/iokit/Kernel/IOPlatformExpert.cpp:1389
Debugger called:<panic>
Backtrace (CPU0),Frame : Return Address (4 potential args on stack)
BDS process name corresponding to current thread: Unknown
Mac OS version: Not yet set
Kernel Version: Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root: xnu-1504.9.37~1/RELEASE_I386
I have tried booting from the Leopard disc but can't do a repair as it doesn't seem that it can find the Mac hard disc. Have also tried starting holding the <option> key and get a Hardisc icon displayed with an arrow beneath, and when clicked a progress bar appears for maybe 30 seconds, then disappears & it just carries on in grey screen mode with spinning wheet & Apple icon.
I want to know if I just have to concede that I have lost my data and need to reinstall the OS, or it could be worth taking to a Mac repair agent to try to retrieve it

First gen. Mac Mini - won't boot from DVD/CD, or into any safe modes

Hi All!
Last Sunday my Mini seemed to start hanging up, then all of a sudden it was spinning beach ball time. Everything pointed to a hard drive issue, including Disk Warrior, which couldn't replace the directory due to some kind of disk issue (I've forgotten). Was able to get into safe boot mode, tried fsck -y:
+disk 0s3: I/O error+
+Invalid Key length (4,25910)+
+**volume check failed+
+/dev/rdisk 0s3 (hfs) exited with signal 8+
Soon after that I couldn't even get into safe boot mode. Yesterday we replaced the hard drive, but now I can't even boot from the Leopard install disk, or even eject it so I can try booting from the Panther install disk. It's as if it's no longer recognizing the keyboard. I can't boot from the CD/DVD by holding down the "C" key, nor can I boot using the shift key. All paths lead to the flashing question mark/mac face folder...
What else can I try? Could this be a power supply issue?
There is nothing else hooked up to it at present, other than the keyboard and the monitor.
I do have a LaCie mini back-up drive with Panther installed available, if that's any use.
TIA
Rose

Just for the records:
the Apple A1243 aluminium USB keyboard is not available at start up time (in connection with Mini 1,1 OS X 10.6.4, 1GB, late 2006)
I did not get the start screen to login, system hung with frozen wheel - so I was glad to have Boece's advice to use the IR remote for changing to the OS X DVD for startup (remember, no key worked on the keyboard). Nevertheless, Disk First Aid from the DVD have shown no problems with either disk nor allowances - but I have not been able to start from the the mini's disk.
Then tried the usual hints from Apple's documentation - to no avail.
After that I tried to restore from my actual TM backup, which used up some time (it's working rather slow, isn't it?), but then I got hung at the BSD's screen asking me to shut off an restart - another loop.
I guess that the iTunes update (9.2.1) is the culprit, as the last Safari update (5.0.1) is working OK.
At last, I made an erase & install - which worked (I am no in the duty of installing all updates again) so far. Let's see ...

Trouble starting my MacBook

This is similar to someone elses problem. I need to go through the startup process on average 5 or 6 times on my white MacBook. The wheel freezes, then it shows the 'You must restart in several languages' black screen, then frozen wheel again etc. When it eventually starts, the wifi is not working, so I need to do a restart, or maybe the eye TV hasn't connected so another restart! Usually it takes up to 8 or 10 attempts to get everything working.
Is this normal with MacBooks and 10.5.4? Is there a cure?

This is what is known as a kernel panic. It usually is due to some serious data corruption, an incompatible driver, or bad hardware. See my FAQ* on isolating them:
http://www.macmaps.com/kernelpanic.html
- * Links to my pages may give me compensation

IPod not recognized after content erase

I had iOS 3.13 (I say had because now I don't have one) on a 2ndGen iTouch and wanted to update so I tried to sync with my computer beforehand. Problem was that it was not being recognized. I tried many troubleshoot solutions but none had worked. I thought that the iPod was causing this so I went and used Erase All Content and Settings. After it was completed I tried to restore it hoping it would somehow be recognized this time. It still wasnt recognized by the computer (I'm running windows 7) and now I have a Spinning Wheel Of Death and all that occurs is an Apple start up logo and a frozen wheel. I tried going into DFU mode and seeing if that would help it become noticed but so far I am having no luck. Can anyone enlighten me by suggesting something else?

^Me too!
I have an 80GB Classic too, and it won't sync. It is recognized by iTunes - and it goes through the 'synching' process, But then it just stops and says "eject before disconnecting" but nothing has transferred.
I have an old 1st gen 2GB Nano which still syncs fine.
Also, I noticed iTunes crashed the first time I attached an iPod after the update. I reopened it, but have not been able to sync the 80GB Classic since then. Is this some kind of common occurrence? Can anything be done or do we have to wait for the next update?
Thanks for any help in advance...

My iPod Touch 4th Generation 8gb won't turn on and is frozen on the loading symbol/wheel, I tried the method where you hold the home and lock button lots of times and it hasn't worked! What do I do?

My question won't all fit in but it says 'My iPod Touch 4th Generation 8gb won't turn on and is frozen on the loading symbol/wheel. What do I do?'
I've had this problem from about two weeks and I forgot about it, but today I wanted to play on it and remembered that it's not working, I've tried connecting it to iTunes via my laptop but I'm not to sure how to update it because I thought that might fix it, but no luck. I've tried the trick where you hold the lock and home button but nothing happened apart from it just went back to the apple logo and then to the frozen loading symbol/wheel. I need help!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My IMac is frozen with the screen white apple logo appears and spinning wheel. Long empty rectangle is under the spinning wheel?

My IMac is frozen with the screen white ,apple logo appears and a spinning wheel under it. A long empty rectangle empty appears under the wheel and is empty.

Your iMac is trying to go into safe. This usually happens when it has detected an issue with the OS or file system.
Follow the steps outlined in http://support.apple.com/kb/TS2570

The infamous problem of the Click Wheel getting frozen

Since I've read a lot of stuff on the internet about this very common problem, and that nobody has found a solution, I wanted to start this topic in order to solve it through different experiences in the community.
I live in Spain, but bought my iPod nano in Canada last October, and I noticed the click wheel problem since the very beginning. Sometimes it got frozen, so I used the Hold Button to “reset” it and it worked again, but I have to say that it was very annoying to get this stuff stucked from time to time.
But in December, it started to get frozen more frequently, and now it happens every time I turn the iPod on. It responds to shaking, so I shake it and start listening to it in random play, and after some minutes (may be an hour, or may be never), and after many “Hold Switch slides”, I get it back working properly again. It normally keeps working fine for a while, but suddenly it can get frozen again.
Here is a list of observations I’ve made, despite the problem seems to be very randomly (sometimes it fixes 2 min before turning on, sometimes it gets an hour, sometimes it never unfreeze):
-Some people have said that it’s a moisture problem. Well, it is happening here, where humidity is high, but I was in a very dry place for Xmas and it happened the same way. But the fact that it works when it is hot rather than when it is cold is in support of this hypothesis.
-Some people say it’s some dirt between the wheel and the contacts. I tried cleaning the borders of the wheel and it didn’t worked.
-If I charge it full, it works immediately, but for a while
-Sometimes I turn it on and immediately touch the wheel and it works, but 1 sec latter it isn’t working again. Sometimes I turn it on and it doesn´t work at all.
-Of course I tried the “5 R’s” and a full restore. Reinstallation and updates of iPod software doesn’t work either.
SO:
1- Any suggestions?
2- Is Apple going to do something with this? (the problem is here since iPod Nano 2G). I’ve read somewhere that their policy is to tell you that the iPod is so cheap that you can buy another one (but it seems that is a serial problem so that irrational answers will not work)
Message was edited by: federoy

Some points to ponder:
It is very difficult to determine from Internet reports how common a problem really is for any product with a very high sales volume. If millions are sold, hundreds of reports still just represent a tiny fraction of them. Generally, if a problem really is inherent in its design or manufacture, a very high return rate follows & the maker is forced to correct it to stay in business.
Internet reports also suffer from the problem of not always providing enough info to determine if the issue is exactly the same in each report, or if it has the same cause. Quite often there are a number of "me too" reports that list no details or are too vague to determine much. Sometimes a follow up reveals that user error, abuse, or post-manufacturing damage is involved in some of the reports.
This is not meant to imply that real problems in design or manufacture don't exist, only that it isn't a good idea to make overly broad assumptions about commonality without sufficient information.
You have provided a lot of useful info about your own experience, enough to rule out some of the theories & to make others seem much less likely. But it is still important to consider that those theories may explain some of the reports & that the same symptom does not mean the same cause must always be involved.
With that out of the way, here is what I see as a synopsis of the symptoms you observe:
• The frozen scroll wheel problem was intermittent but occurred from day one of ownership
• It got worse over time & now occurs every time the iPod (Nano?) is powered up
• Toggling the Hold switch repeatedly seems to temporarily cure the problem
• Performing the 5 R's has no effect
• Cleaning the borders of the wheel has no effect (details?)
• The problem doesn't occur if the iPod is fully charged (details?)
• Weather effects may be involved somehow but not in an obvious way
If this is accurate, it would be useful to know how many other users see any of the same things, or if they see something substantially different.
Also, note that the participants in this forum are just users & cannot know what if anything Apple will do about this issue. The terms of use prohibit our discussing Apple policy so all we can do here is try to uncover as many facts as we can about when the symptoms occur & what does & doesn't work to resolve them.

HT1379 My iMac is frozen. There is just the spinning wheel.

My iMacs frozen. It will turn in, and the screen pops up; but there is just the spinning wheel. I can't click in anything. I've tried turning it off and back on, and it didn't work.

Disconnect all devices from the computer then do the following:
Boot up from your Snow Leopard Install DVD while holding down the "c" key.
Select the language you wish to use, and then choose "Disk Utility" from the menu bar.
Your HD should appear in a panel on the left hand side of the window which opens. Select it and then click on the "repair disk" button in the right hand section of the window.
Once this process has been completed restart your computer and repair permissions directly from Disk Utility.
If Disk Utility is unable to complete the repair, you will need to use a stronger 3rd party utility like DiskWarrior, Techtool PRO (not Deluxe) or Drive Genius.

Installed itunes 10.7 today but the restart is frozen at the white screen with the rotating wheel. Any help is appreciated.

I installed itunes upgrade (10.7, I think) today but the restart is frozen at the white screen with the revolving wheel. Any suggestions?

Thanks for your reply
I tried Disconnect devices and network cables nothing
I can't Perform a Safe Boot i press shift key but nothing
I tried Reset the NVRAM / PRAM nothing
Now i am downloading lion os again "god help me"
For this step Start from your Mac OS X Install disc; use Disk Utility
(why apple stop Mac OS X Install disc ??? it is not a good idea )
Check your cables and power source
It is ok
Remove third-party RAM and internal hardware
Did not upgrade
Is there another fixes in case i couldn't download Lion os

Trying to upload movies to my iPad, but iTunes is frozen and the wheel keeps spinning. How can I stop this? 3 hours so far.....

Trying to upload movies ot my iPad from iTunes, but iTunes is frozen. The colored wheel has been spinning for 3 hours now, locked up apparently, but I can't get it to stop or cancel. How do I fix this?

hi thanks for that info,but I tried the first help email I received and that one did the trick.Tahanks again for your in put.

My macbook pro early 2008 running 10.8.2 frozen in system preferences under desktop/screensaver after a hard reboot and force quit still frozen with spinning wheel - help

After selecting System Preferences and the selecting Desktop/Screensaver the laptop stays in a frozen state. It continually shows a spinning wheel and even after a Force Quit and also Holding Down the Power Button to shut laptop down anytime I go into Desktop/Screensaver it still shows a Spinning Wheel. What can I do to try to resolve this issue????? I'm thinking I will have to Re-Install Mountain Lion on my MBP. I just purchased this as a used system and also my 1st Mac coputer. It is most probably something I have done BUT now need to resolve this irritating issue since I can't change my desktop picture nor change my screensaver. Who knows what else may be going on.....
Please, someone give some constructive guidance...

Quit System Preferences if it's running. In the Finder, hold down the option key and select Go ▹ Library from the menu bar. From the Library folder, delete the following item, if it exists:
Caches/com.apple.systempreferences
and move the following item to the Desktop:
Preferences/com.apple.desktop.plist
Launch System Preferences and test. If you still have the issue, put the item on the Desktop back where it came from and post again. Otherwise, delete the item.

Macbook is frozen while trying to quit. Finder still visible in topline. Spinning color wheel visible. Help?

Macbook frozen while trying to quit after doing force quit on word. Finder still visible in topline. Spinning color wheel spins and spins. What do I do?

does it crash in a new user?

Frozen Wheel

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