Frozen while updating iOS 5.1
My phone has frozen while connected to itunes to update to iOS 5.1 what do I do?
Same problem. When updating to 5.1, my phone went into recovery mode. It won't reset or start; it just says that I need to plug it into iTunes. When I plug it in, iTunes says "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." Then, when I try to restore, it makes it through the restoration of the software, but when it gets to the part about restoring the firmware, I get the same message as some of you: "The iPhone "iPhone" could not be restored. An unkown error occured (1)."
I've tried restoring it with a different computer, changing it to DFU mode before restoring, restoring to the specific ipsw by pressing shift+clicking on restore, re-downloading the 5.1 firmware, updating iTunes, restarting the computer, etc., all to no avail. Note: I do not have a jailbroken phone and do not intend to jailbreak it.
Please, if anyone has found any other fixes (other than bringing it to the Genius Bar), please post them.
I have to say that I'm extremely frustrated with Apple. How can a company get away with releasing a software update that harms the hardware of so many customers' products??
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HT4623 frozen while updation ios 7
Try t update to new ios 7 and it has been pluged in to pc for already 5 hours
it remains frozen on the screen you see th apple and the white line at about a quarter done
but it remains there since.First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. Also, if you have IOS-7, read this. -
back up iPhone 3G contact while updating IOS to IOS 6.1.3
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help please!Well Hello,
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HT4623 my iphone 5 is frozen from updating ios 8.1.1 what do i do
my iphone 5 is frozen from updating ios 8.1.1 what do i do
Hi, davidfromsorrento.
Thank you for visiting Apple Support Communities.
If your device indicates that you need to connect it to iTunes, here is the troubleshooting article that will help you with this.
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/en-us/HT201263
Cheers,
Jason H. -
while updating iOS 5 my iPhone responses nothing but logo of iTune and USB port, now what can I do?
Do just like the diagram indicates: connect your phone to your computer, open iTunes on the computer and then restore.
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there was a problem while updating ios 7.1 now my ipad isnt starting up just shows a symbol of itunes with a arrow towards it with its USB cable
YOU ARE IN RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
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7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
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There was an option, provided by itunes, while updating ios, saying 'download and update', 'download only', 'cancel'. I accidentaly checked 'don't show this message again'. and now i want to change my preference. How to get it back please?
hello , i did exactly the same thing , and my app store icon look like this :
http://i.imgur.com/FIrph.png
so can you tell me how did your friend send the app store for you? please -
While updating iOS 6 on my iPhone I lost the Contacts I already had, where can I recover them?
While updating iOS 6 on my iPhone 4 I lost the Contacts I already had, where can I recover them?
Thanks in Advance,Thank you so much for the quick answer, but right now I just have my iPhone with me, I have the PC where I Sync at home, how can I do to proceed? I just get into the Tech Support of iCloud, but It is not clear to me.... Thanks.
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ipad 4 frozen during update ios 8.1.3. - did anybody know how to restart (or reset) my ipad4 from black screen with white apple logo?
Hi there did you end up getting this resolved? I have the same exact same issue with my Ipad 4 when updating to 8.1.3....frozen on the apple logo. Tried resetting as advised by other users but just goes back to the same logo. Tried connecting to iTunes but device is not picked up at all. Left it over night to run flat hoping charging might kick start something....but when I put on the charger it shows the battery charge icon but won't actually charge it. It's really doin my head in trying to find a fix - cheers Morgan
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My Iphone4 has frozen while updating on itunes. Shows a itunes icon on the screen with a usb plug with arrow pointing towards itunes icon.
The exact same thing happened me the other night.
Everything is wiped!!
I need my "itunes back-up password" - which not only do i not remember setting, but any password i every used does not work!!
Is there not hints, or way of resetting this if you do not know it?!?? -
Firmware file not compatable while updating ios 6 direct download.
firmware file not compatable while updating ios 6 direct download.
its not a jb,Are you trying to use Software Update on the iPhone?
Try updating using iTunes. -
HT201401 iphone frozen while updating
iphone frozen while updating. will not turn on. stuck on apple sign. tried restarting
Same problem i Really need help
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My iPhone6 while updating iOS 8.1.1 has stuck in recovery mode. help
My iPhone6 while updating iOS 8.1.1 has stuck in recovery mode. help
Try Use iTunes to restore your iOS device to factory settings - Apple Support
Can't follow this method because the phone logo doesn't show.... any other method??? -
iPad 2 froze while updating iOS 7.0.4. When connected to PC & iTunes get the message in recovery mode, must restore. I have followed the steps to restore and still have the iTunes screen showing and iTunes still does not recognize device.
Sorry if we didn't get to your question fast enough; we are all volunteers doing this in our spare time. Try the steps in this article. If you're unsuccessful, you'll need to take your device to the Genius Bar for an evaluation.
http://osxdaily.com/2010/12/04/ipad-dfu-mode/ -
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That message ("attempying"?) will be referring to your computer. Your phone does not have a disk.
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